breakfast/ airport shuttle only not very clear where to obtain it. tried several times to contact hotel with no success room was located at about a two block walk from reception-no elevatorairport noise, not well insulated and on a busy parking lot certainly only a basic three star rating at best
Nice hotel, very clean, and close to the airport. Good value. I didn't get a wake up call and missed the first shuttle to the airport. Fortunately, I made the second one and made my flight. Limited lunch menu - spaghetti bolognesa.
Relatively close to airport, and provided free shuttle, both of which make up for the very, very basic facilities.
i didn't stay that much i went there to sleep, The hotel was nice and clean, The staff were so helpful. no.
bathroom door need replacement
The courtesy bus service to and from the airport.
Close to airport, good for late arrival and free transfer bus. Handy for exhibition and conference centre. Breakfast seemed a tad expensive, but consisted of a wide range of good quality food.
I would like to mentioned about hotel staff. The young blood in hotel were the best to serve me during my stay at holiday in Ratingen. The charges were too high, for one night 350EURO compared to other international hotel services was like the hotel cheated with me on hotel booking.
close to airport and shuttle service
Quiet and relaxing Hard to find the Free shuttle. Had to ask at the Airport Help desk, then it was easy and convenient .
nice, good size and clean room did not offer free parking for customers
Perfect travel location: 10 mins from Airport, free shuttle, confortable rooms, perfect for an early flight & smoke free rooms. Patio door could have been better sound proof. The door did not seem to have a very good seal.
Very good restaurant attached. Staff were very helpful and pleasant. Room was very clean. Only two pillows for a two bed room. If there had been two of us it would be been a bit uncomfortable. Room was quite hot at night, although there were two hot days, not sure what could be done about it though.
Good restaurant and very friendly staff. Sometimes it is hard to order a drink at lobby.
Where is free wifi ? Small ,old style tv.
the personell, the room yes, it was not possible ot have the internet connection in the normal room , and I had to took a superior room. I probably will not come back to the hotel for that reason
service is awful service
excellent rooms, very clean, friendly and professional reception staff
I stayed there short tiem only one night and I can not enjoy it enough. Difficulties to find the hotel. Beatiful gardens.
Good quality of services and warm atmosphere, very pleasant place, perfect for nature lovers which are looking for a comfortable break. I would recommend this hotel particularly for mature couple. The price, a little bit too much expensive, in comparison with the location and services of the hotel.
Environment, staff, breakfast, Room sapce
Very peaceful and charming hotel in the middle of nature but near Ratingen.Excellent welcome. Must be reached by car.
Very friendly and personal service. Beatyfull and quiet scenery and at the same time convenient location.
the breakfeast no possibility for dinner
praticidade e localização para feiras de dusseldorf e kolonia
Que estava perto do Aeroporto e da Feira. Não
a qualidade geral do hotel mais cuidado com a limpeza dos quartos
Da proximidade do aeroporto. Pode-se ir à pé a partir da área de embarque, A tarifa do hotel poderia incluir o café da manhã.
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
Slept in a smoker's room. While all of Europe has a ban on smoking all over the place (Workplace, bars, restaurants, rental cars, etc) Still hotels allow to smoe in rooms????????? I thought hotels rooms are just for sleeping. Is there really a need for someone to smoke. You go to bed, you wake up, take a shower and leave. Is it really needed?
the breakfast was brilliant at such a low price. the staff was very friendly. rooms are close to the street.
Convenient for my needs. Large room. Very clean. Friendly. Free parking. Breakfast was very expensive, so I did not take it.
Definitly has to be the breakfast. Outstanding is the only word to describe it. Staff was excellent even though we were a bilingual couple.
It was very close to the Sporthalle Arena which was under 10 minute walk. Under 10 minute walk to the tram, that took you into Dusseldorf, great deal for taking train into city. 3 person for under 15 euros or 5 person for under 15 euros The old part of the city was also under a 10 minute walk. Perfectly located. A very quiet hotel and would recommend it to anyone The staff was extremely friendly, professional and accommodating. We were a large group of 30 people! Team Canada Women's National Ball HockeyTeam. The breakfast buffet was awesome. Lots to choose from and even some North American food.. ie.. eggs, bacon, sausage and a toaster!
Relaxed atmosphere, clean, friendly staff, free shuttle bus to location of work If using shared breakfast tables they need to be cleared quicker than they are
Breakfast was very good. Room could be slightly bigger.
Helpfulness of staff.
De um modo geral tudo.
A minha experiência orifício foi excelente em este hotel!
Localização, conforto e preço. As funcionárias da recepção eram antipáticas parecendo que estavam a fazer um favor atender os clientes que contribuem para o seu salário mensal. Internet cara, maior parte dos hoteis é gratuita. O preço do pequeno almoço, 20EUR por pessoa é um absurdo. Viajo todos os meses e vou avisar quem me lembrar, para não ficarem neste hotel.
A disponibilidade dos funcionarios
Do conforto do quarto em especial da decoração e disposição escolhida. Não
Uma optima opção com uma boa relação preço/qualidade
Boa relação preço/qualidade, bom staff na recepção, bom estacionamento/localização. Exterior do Hotel algo degradado (zona jardim/piscina)
Clean room, good breakfast. The staff didn't speak English. At arrival the receptionist didn't care to tell us all the necessary things (e.g. strange two key system). Parking area was hard to find and there were only seven places. While we were eating breakfast someone (with the key because we had locked the door) had entered the room and left the door wide open although our things (including laptop) were in the room and clearly seen from the corridor.
During our stay we liked the very warm atmosphere and the really kind and helpful staff. We also liked very much that the surrounding are of the hotel is very alive and beautiful, the centre and especially the busstation are within several minutes walking. N/A
It is a nice, country hotel, but closed to Dusseldorf, with very pretty center and main street , on another hand it is closed to the airport what is very convenience for the travelers.The staff is kind and pleasant.
Good location close to highways and town centre. shopping area and restaurants are nearby. Weak staff Not speak English Room of low class was provided and no explanations given why
The location and parking were great in regards to the town of Ratigen, a lovely little town with great shopping and restaurants. Just across the street from the hotel, there was a direct tram into Dusseldorf which was very convenient.
Staff very friendly & helpful. Very modern & spacious room. Beautifully decorated & furnished Breakfast room with excellent choice & quality of food. Wish they were all like this !!! Absolutely nothing !!!
Location is very nice for a walk, plenty of bars and restaurants near by. Neat and clean with nice personnel. It's a bit far from Dusseldorf. The hotel is very simple with not that many services.
That it is like home.
The center is few minutes from hotel, good location,very secure, room big and every day they changed towels and cleaned room, quite. Staff very friendly and helpful. The pillows and blankets are fill with feathers.For breakfast fruits were not fresh.
Modern rooms with comfortable beds, good selection of tv programmes, good continental breakfast Hotel locked down 24/7. Guests have to exchange their room key for the front door key or vice versa every time they come and go. No coocked breakfast. Minibar not replenished and there's no one there who you could ask.
Courteous, helpful and willing management and staff. Room clean, well decorated and of good size. Good breakfast.
Excellent, friendly service
Hospitality was excellent. Close to Ratingen Ost Bus and Train station. Free wireless internet. The room I stayed in was too close to the Reception. Would have been ok if the room was sound proofed. Strong smell in room.
parking mais barato
A atenção dos funcionários do hotel. O hotel oferece um mini-mercado 24 h ao invés do frigobar tradicional, permitindo ao hóspede a configuração como ele desejar. Parece que tem convenio com a PEPSI, pois, não havia Coca Cola disponível...A sugestão é aumentar o número de itens.
nada limpesa conservaçao cheiro de cigarro total
Localizacao, Ter que pagar para receber um adaptador de tomada para usar o lap top.No Meridien de London e no Renassaince de Amstermam onde me hospede nesta viagem tambem,emprestaram como corresponde.Que faco com o adaptador agora no brasil??? E uma descortesia que estraga tudo o resto do servico e ainda na forma violenta que o recepcionista ameaco cobrar .Caso eu nao devolvese,o hotel tem como cobrar ele.nAO tem risco de perder dinheiro
Localização e rapidez no check in e check out
Da proximidade com o metropolitano Da falta de dsiponibilidade e pouca simpatia dos funcionários.
Localização e o conforto
Simpatia dos funcionários.
Facilidade de acesso ao hotel numa area tranquila Melhor organização e atendimento no café da manhã.
Funcionários educados e prestativos, muito perto de estação de metrô e uns 10 min a pé da estação central. Bom quarto, café da manhã excelente, mas acho que não compensa os 17 euros por pessoa, internet grátis no salgão do hotel, mas só tem um computador.
limpeza e conforto pão fresco no breakfest
Localização, taxis ao pé, zona calma. Preço do pequeno almoço "19 euros por pessoa", onde a cerca de alguns metros do hotel servem pequenos alomoços com mais qualidade e gasta-se no máximo "5 a 6 euros por pessoa".
Localização. Embora não tivesse no centro da cidade, está ao lado do metro, e a uma distância de 7 min a pé da estação de comboios. O edifício também é arejado e moderno. O serviço é atencioso. Existe um serviço de internet gratuito de 30 min no lobby, cuja velocidaded de ligação é péssima.
Localização Instalações desajustadas ao preço
staff exellent, hotel is very new and clean, nothing left to be desired
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
The good friendly staff and big choice at breakfast. Only bad weather
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english