The courtesy bus service to and from the airport.
Close to airport, good for late arrival and free transfer bus. Handy for exhibition and conference centre. Breakfast seemed a tad expensive, but consisted of a wide range of good quality food.
bathroom door need replacement
Nice hotel, very clean, and close to the airport. Good value. I didn't get a wake up call and missed the first shuttle to the airport. Fortunately, I made the second one and made my flight. Limited lunch menu - spaghetti bolognesa.
close to airport and shuttle service
Quiet and relaxing Hard to find the Free shuttle. Had to ask at the Airport Help desk, then it was easy and convenient .
Relatively close to airport, and provided free shuttle, both of which make up for the very, very basic facilities.
breakfast/ airport shuttle only not very clear where to obtain it. tried several times to contact hotel with no success room was located at about a two block walk from reception-no elevatorairport noise, not well insulated and on a busy parking lot certainly only a basic three star rating at best
Perfect travel location: 10 mins from Airport, free shuttle, confortable rooms, perfect for an early flight & smoke free rooms. Patio door could have been better sound proof. The door did not seem to have a very good seal.
i didn't stay that much i went there to sleep, The hotel was nice and clean, The staff were so helpful. no.
nice, good size and clean room did not offer free parking for customers
I would like to mentioned about hotel staff. The young blood in hotel were the best to serve me during my stay at holiday in Ratingen. The charges were too high, for one night 350EURO compared to other international hotel services was like the hotel cheated with me on hotel booking.
service is awful service
the personell, the room yes, it was not possible ot have the internet connection in the normal room , and I had to took a superior room. I probably will not come back to the hotel for that reason
Very good restaurant attached. Staff were very helpful and pleasant. Room was very clean. Only two pillows for a two bed room. If there had been two of us it would be been a bit uncomfortable. Room was quite hot at night, although there were two hot days, not sure what could be done about it though.
Where is free wifi ? Small ,old style tv.
Good restaurant and very friendly staff. Sometimes it is hard to order a drink at lobby.
Good quality of services and warm atmosphere, very pleasant place, perfect for nature lovers which are looking for a comfortable break. I would recommend this hotel particularly for mature couple. The price, a little bit too much expensive, in comparison with the location and services of the hotel.
Very friendly and personal service. Beatyfull and quiet scenery and at the same time convenient location.
Very peaceful and charming hotel in the middle of nature but near Ratingen.Excellent welcome. Must be reached by car.
excellent rooms, very clean, friendly and professional reception staff
Environment, staff, breakfast, Room sapce
the breakfeast no possibility for dinner
I stayed there short tiem only one night and I can not enjoy it enough. Difficulties to find the hotel. Beatiful gardens.
Da proximidade do aeroporto. Pode-se ir à pé a partir da área de embarque, A tarifa do hotel poderia incluir o café da manhã.
Que estava perto do Aeroporto e da Feira. Não
a qualidade geral do hotel mais cuidado com a limpeza dos quartos
praticidade e localização para feiras de dusseldorf e kolonia
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
Do conforto do quarto em especial da decoração e disposição escolhida. Não
Boa relação preço/qualidade, bom staff na recepção, bom estacionamento/localização. Exterior do Hotel algo degradado (zona jardim/piscina)
Uma optima opção com uma boa relação preço/qualidade
It was very close to the Sporthalle Arena which was under 10 minute walk. Under 10 minute walk to the tram, that took you into Dusseldorf, great deal for taking train into city. 3 person for under 15 euros or 5 person for under 15 euros The old part of the city was also under a 10 minute walk. Perfectly located. A very quiet hotel and would recommend it to anyone The staff was extremely friendly, professional and accommodating. We were a large group of 30 people! Team Canada Women's National Ball HockeyTeam. The breakfast buffet was awesome. Lots to choose from and even some North American food.. ie.. eggs, bacon, sausage and a toaster!
Relaxed atmosphere, clean, friendly staff, free shuttle bus to location of work If using shared breakfast tables they need to be cleared quicker than they are
Helpfulness of staff.
Definitly has to be the breakfast. Outstanding is the only word to describe it. Staff was excellent even though we were a bilingual couple.
Slept in a smoker's room. While all of Europe has a ban on smoking all over the place (Workplace, bars, restaurants, rental cars, etc) Still hotels allow to smoe in rooms????????? I thought hotels rooms are just for sleeping. Is there really a need for someone to smoke. You go to bed, you wake up, take a shower and leave. Is it really needed?
Convenient for my needs. Large room. Very clean. Friendly. Free parking. Breakfast was very expensive, so I did not take it.
the breakfast was brilliant at such a low price. the staff was very friendly. rooms are close to the street.
Breakfast was very good. Room could be slightly bigger.
De um modo geral tudo.
Localização, conforto e preço. As funcionárias da recepção eram antipáticas parecendo que estavam a fazer um favor atender os clientes que contribuem para o seu salário mensal. Internet cara, maior parte dos hoteis é gratuita. O preço do pequeno almoço, 20EUR por pessoa é um absurdo. Viajo todos os meses e vou avisar quem me lembrar, para não ficarem neste hotel.
A disponibilidade dos funcionarios
A minha experiência orifício foi excelente em este hotel!
Staff very friendly & helpful. Very modern & spacious room. Beautifully decorated & furnished Breakfast room with excellent choice & quality of food. Wish they were all like this !!! Absolutely nothing !!!
The center is few minutes from hotel, good location,very secure, room big and every day they changed towels and cleaned room, quite. Staff very friendly and helpful. The pillows and blankets are fill with feathers.For breakfast fruits were not fresh.
Good location close to highways and town centre. shopping area and restaurants are nearby. Weak staff Not speak English Room of low class was provided and no explanations given why
Modern rooms with comfortable beds, good selection of tv programmes, good continental breakfast Hotel locked down 24/7. Guests have to exchange their room key for the front door key or vice versa every time they come and go. No coocked breakfast. Minibar not replenished and there's no one there who you could ask.
Clean room, good breakfast. The staff didn't speak English. At arrival the receptionist didn't care to tell us all the necessary things (e.g. strange two key system). Parking area was hard to find and there were only seven places. While we were eating breakfast someone (with the key because we had locked the door) had entered the room and left the door wide open although our things (including laptop) were in the room and clearly seen from the corridor.
During our stay we liked the very warm atmosphere and the really kind and helpful staff. We also liked very much that the surrounding are of the hotel is very alive and beautiful, the centre and especially the busstation are within several minutes walking. N/A
Location is very nice for a walk, plenty of bars and restaurants near by. Neat and clean with nice personnel. It's a bit far from Dusseldorf. The hotel is very simple with not that many services.
The location and parking were great in regards to the town of Ratigen, a lovely little town with great shopping and restaurants. Just across the street from the hotel, there was a direct tram into Dusseldorf which was very convenient.
That it is like home.
It is a nice, country hotel, but closed to Dusseldorf, with very pretty center and main street , on another hand it is closed to the airport what is very convenience for the travelers.The staff is kind and pleasant.
Courteous, helpful and willing management and staff. Room clean, well decorated and of good size. Good breakfast.
Hospitality was excellent. Close to Ratingen Ost Bus and Train station. Free wireless internet. The room I stayed in was too close to the Reception. Would have been ok if the room was sound proofed. Strong smell in room.
Excellent, friendly service
The breakfast was excellent The price was to high, EUR430.00 for two nights, reason was Conference in town, but I still find it way to high.
staff cordial, break fast quality need to improve a lot by adding few good options not having a tea/coffee station in room is inconvinience, 2. staff are not staying in night so if there is any emergency there could be problem
It was quite, convenient and rather cozy. And also, location for going to railroad station and city center was good. Room rate was high during the time when I stay at but I think that it was due to the Messe in Duesseldorf (I do knot know the rate at normal days without Messe).
parking mais barato
nada limpesa conservaçao cheiro de cigarro total
Localizacao, Ter que pagar para receber um adaptador de tomada para usar o lap top.No Meridien de London e no Renassaince de Amstermam onde me hospede nesta viagem tambem,emprestaram como corresponde.Que faco com o adaptador agora no brasil??? E uma descortesia que estraga tudo o resto do servico e ainda na forma violenta que o recepcionista ameaco cobrar .Caso eu nao devolvese,o hotel tem como cobrar ele.nAO tem risco de perder dinheiro
Localização e o conforto
Simpatia dos funcionários.
Localização e rapidez no check in e check out
Da proximidade com o metropolitano Da falta de dsiponibilidade e pouca simpatia dos funcionários.
A atenção dos funcionários do hotel. O hotel oferece um mini-mercado 24 h ao invés do frigobar tradicional, permitindo ao hóspede a configuração como ele desejar. Parece que tem convenio com a PEPSI, pois, não havia Coca Cola disponível...A sugestão é aumentar o número de itens.
the staff was very welcoming, rooms very clean, breakfast very good and there is excellent restaurant nearby, I will come back definitely I could not find anything
The friendly staff, the clean and comfortable room, and the abundant healthy breakfast choices.
That the owner was willing to serve breakfast earlier than scheduled.
Breakfast is excellence. Dinner at the restaurant is amazing.Great value for your money. Very friendly, Clean. Quiet. love the location Not crazy about the key-door room system