Hotel Haus Hillesheim

Rooms were recently refurbished with walk in shower large LCD TV .Hotel has character ikn reception rooms and is walking distance to main sights

Mix between family run/ traditional hotel and renovated rooms with plasma TVs. Good atmosphere between the staff members, who look up maps for you, call taxis and ask how your day in town was. Simple but good breakfast with bread rolls, cereals and eggs.

room was clean and new (with LCD TV), bathroom was also clean and had been renovated (very white and bright), WLAN in your room for 2EUR per day, free internet at the lobby computer, beds were apparently new (very comfortable), breakfast buffet had the necessary (bread, cereal, milk, juice, 3 types of ham, cheese, etc), the night doorman (he was also the one serving breakfast) was sooo friendly! always with a smile and happy attitude, really knows what customer service means! walking to the UBahn Oststrasse was 10 minutes for me, similar distance to the Hauptbahnhof (main station) and Königsallee (shopping district). all hotel guests receive a ticket for public transportation (included in the room fee) a guy at the front desk during the afternoon wasn't very nice. when we asked about the tram from main station to the airport he replied with a "i don't know, you should go ask at the main station" and when we asked what time could we have our breakfast (since we had to leave to the airport at 6:30am) he replied with a "i don't know, ask the night doorman". he really should take some lessons regarding hospitality management, a complete contrast to the nice older night doorman. another thing i didn't like was the extremely soft squared pillows, standard type in german hotels, maybe i'm not used to them, but it did give me a sore neck

Second year running, convenient location for xmas market and excellent shops, very comfortable and good value

Nice location, private parking, 24hr access, nice breakfast, clean rooms. The shower can be done different to prevent water spilling on the floor all the time. Current construction does not help. The curtain needs to be replaced by an isolated glass door.