hotéis em Puno

Prós: Perto de lojas turísticas, restaurantes. Bom café da manhã. A equipe foi atenciosa. Camas confortáveis. organizam passeios.

Contras: Muitos problemas para aceitarem USD. Quarto era pequeno. Toalhas não eram brancas. Não me ligaram para me acordar como pedi

Prós: Localização, café da manhã, atendimento, cama super confortavel.

Contras: Hotel antigo, mas reformado.

Prós: O hotel fica muito próximo da principal rua de Puno, onde fica o comércio e restaurantes. Quarto muito confortável e limpo. Café da manhã excelente. Staff muito gentil.

Contras: Pegamos uma suíte tripla, mas a janela da sala dava para a parede do prédio vizinho, então não tínhamos nenhuma vista.

Prós: A localização e o atendimento são perfeitos para quem estiver de passagem por Puno.

Contras: Achei que o hotel e, principalmente, o quarto possuem muitos degraus dificultando quem tem mobilidade reduzida e problemas de visão.

Prós: Location central and close to food options. Very friendly and helpful staff

Contras: Design a bit dated

Prós: Staff and service are excellent! We felt very welcomed. We arrived one night before, staff helped stored our luggage while we went for overnight tour. Hotel organized a taxi pick us up 4am for free. They pushed a portable heater to keep us warm while we were waiting in the lobby. Staff are proactive and they recognized everyone staying in the hotel making you feel like home. Location is excellent, in the center of everything , easy to walk around getting dinner. Great value! Recommend for stay.

Contras: can hear our neighbours clearly in the toilet as if they were in our room, maybe our toilet window and drains are connected. But noise didn’t get to the room too much when we closed all the doors and windows so we had fine good sleep. Heating facility is not permanently installed, so the hotel has portable heaters in the rooms. Temperature was not easy to adjust. The room can get very dry.

Prós: Localização maravilhosa, do lado da plaza de armas e da rua turística onde ficam os restaurantes e lojinhas de souvenires. Café muito bom, staff muito solicito e quarto bom e amplo, com uma cama bem grande!

Contras: Tem dias que não repunham o sabonete no quarto.

Prós: Gostei de tudo, o pessoal da recepção são ótimos, muito gentis. O quarto é simples mas confortável, muito limpo, Wi-Fi funcionando muito bem, ótimo chuveiro, aquecedor. O café da manhã para mim atende as minhas necessidades. A localização do hotel e ótima perto dos melhores e restaurantes e bares de Puno. Super recomendo.

Prós: Staff is excellent and very responsive. Centrally located, just one block away from the main walking street.

Contras: Be prepared to walk a couple of blocks from your transportation. Pedestrians only. But that was a good thing too.

Prós: Good location and nice hotel with cost competitiveness.

Contras: Some other guest noise from hallway, but this is not complain to hotel.

Prós: O hotel é lindo, com funcionários super atenciosos e é central.

Prós: Tudo

Contras: Nada a reclamar

Prós: O atendente William é o mais simpático de todos os 9 hotéis que ficamos em nossa jornada pelo Peru. É um excelente profissional!!! O hotel também está entre um dos mais confortáveis que ficamos. Cama grande, quarto limpo e muito conforto. Ótimo!!

Contras: Nada

Prós: De tudo. Localização no alto de uma montanha com vista para o lago Titikaka rodeado pela natureza. Os quartos são espaçosos, confortáveis e muito aconchegantes.

Prós: View, view, view :) amazing view and alpacas walking around the hotel. Rooms are big and comfortable. Staff is super nice and helps to organize trips.

Contras: The hotel is far from the city center (but you can easily get the taxi ordered by the staff). Fairly basic breakfast but still ok.

Prós: Absolutely perfect! We had a great experience. Lovely view. Good food, wine . Delicious breakfast.

Prós: Very friendly staff who tried to help us on everything we needed; clean facilities and amazing view!

Contras: Breakfast was good but could have been a bit more varied. Maybe a buffet could help

Prós: Everything

Contras: Nothing to complain

Prós: Breathtaking view and cute Lamas around. The people are extremely helpful and caring.

Contras: It's quite far from the city and other restaurants. But you get the view for that. The food is quite pricey.

Prós: We loved everything about our stay here. Jorge was the perfect host. We only wish we could have stayed longer!

Contras: Nothing to complain about.

Prós: I loved the guy on the check in and out desk, he really was lovely, he made every effort with us. We loved the breakfast and the tranquil view and surroundings - I would highly recommend :)

Prós: Da localização e da vista

Contras: Poucas opções no cardápio para um hotel que fica afastado da cidade

Prós: A localização exclusiva e a atenção dos funcionários.

Prós: Nice view Very friendly and helpful staff Very good value for money

Contras: Very very very far from the center (even some taxis didn't know the location) The room were really cold The entire building was really humid

Prós: Equipe super atenciosa e prestativa. Quartos limpos e espaçosos. Apesar da distância do hotel para a cidade, eles oferecem taxi 24h por 10 soles.

Contras: Café da manhã é servido individualmente ao sentar na mesa, sentaram 4 mesas ao mesmo tempo e o serviço acabou ficando muito demorado. Dessa forma não conseguimos tomar um café com tempo e de forma satisfatória.

Prós: Localização .. quarto twin grande camas grandes e confortáveis .... água bem quente sempre

Prós: Localização, instalações, limpeza, quartos grandes e um preço ótimo.

Contras: Só o café que é o padrão de todo o hotel no peru, do mais Tudo muito bom.

Prós: Quarto de banho muito agradável e limpeza do local

Contras: Tinha reservado um quarto para 4 pessoas, mas quando chegamos ao checkin foi pedido que se fizesse uma nova reserva para duas pessoas como se inicialmente a reserva fosse só para 2 pessoas. Depois tudo se resolveu mas ficou o incómodo inicial.

Prós: Gostei de tudo.

Prós: For the price, everything was generally ok. Location was good. Room was good size and comfortable. Appreciated having a heater in the room. Breakfast spread was decenT

Contras: We arrived at 5am, and they made us wait till 6.30am before they would even let us fill up forms. Understood that early check-in would be hard at that time, but we could have organised all the paperwork etc in the mean time. Don't see why we had to wait for that. There was only hot water at night. No hot water in the morning. We asked for a room with a view, but only got a blocked view of another building.

Prós: Good location near plaza de armas and a short taxi ride or 15 min walk from lake Titicaca. Very big clean room and big comfortable bed. Instant hot water. Reasonably varied breakfast. Free coffee and coca tea at reception.

Contras: The WiFi was slow and as such we couldn’t use any of the internet tv channels. No iron for guest use.

Prós: Great beds and quality linens with down douvet and friendly helpful staff. Hot water and tubs

Contras: Curtains don’t block light

Prós: Very nice rooms, nice and helpful staff, big bathtub.

Contras: Breakfast was ok

Prós: Staff very friendly and helpful. Buffet breakfast was very good.

Prós: location

Contras: a little bit old room

Prós: A banheira

Contras: Desjejum sem opções

Contras: Since the name of the Hotel is Sol PLAZA we expected to be on the Plaza; it wasn't the case and we even didn't have a view to this plaza!

Prós: Cama confortável. Boa comida

Prós: - The hotel is surrounded with the lake, the view is outstanding! - The breakfast and dinner is good and tasty, the personal in restaurant is very nice. - The room is clean and spacious. - The territory of the hotel is green and full of flowers and secured 24 hours. - The personal on reception is very helpful: made quick assistance with the excursion to uros!

Contras: - The big disappointment was the gym and jacuzzi: there’s only 2 or 3 cardio apparatus (running track and steps) and that’s all! As for jacuzzi-it was partly dirty, with couple dead insects in it... Really wanted to spend half-day in gym after excursion, but when we saw it, the desire has immediately gone...

Prós: Excellent location, amazing view on the lake Great facilities Very professional staff

Contras: Poorly equipped fitness room

Prós: Best view, best breakfast, great staff and they have a spa area. Really happy we chose this place ❤️

Prós: Everything but especially the staff who were ultra friendly and helpful. They always had a smile and nothing was too much trouble. I needed medical help and the staff organized everything calmly and efficiently!

Contras: The door keycards we’re not reliable.

Prós: Good Breakfast

Contras: Small rooms with low ceiling. Very isolated facility. Purest Pisco Sour I was served.

Prós: Equipe atenciosa e educada, café da manhã sensacional.

Contras: Check-in não é 24:00. Um pouco distante do centro. Tamanho do quarto podia ser maior, carpete no chão deu alergia, não tinha ar condicionado, apenas ar quente, falta de tomadas para carregar o celular. Esperava mais por um hotel 5 estrelas.

Prós: Beautiful tranquil location just outside Puno with fantastic views of Lake Titicaca. Good breakfast and dinner in the restaurant overlooking the lake.

Prós: A sua localização em relação ao lago não á cidade

Contras: Não achei muito correto que quando serviam o jantar já estavam a colocar na área central da sala do jantar o buffet para o pequeno almoço do dia seguinte

Prós: Uma vista maravilhosa sobre o Lago Titicaca, especialmente ao nascer do sol. Também a vista para Puno é lindíssima. Restaurante muito bom.

Contras: No box tissue in the room. Just some pocket tissues. We were suffering from cold and needed more tissues, but reception staff gave us only 2 more pocket tissues...

Prós: A localização do Borel e a cortesia das pessoas.

Contras: Upon checking in, we asked the reception to book a taxi to the train station, and informed them that we needed to depart by 11 o'clock. We also asked and got confirmation that there is only one train station in Puno. However, the reception did not even call for a taxi until 11, the taxi did not arrive until 11:15, and the taxi took us to the wrong train station (it turns out that there are two!). We almost missed the train; this is disappointing.

Prós: Quarto muito espaçoso e café da manhã com muitas opções. O jantar também estava ótimo. A vista para o lago é linda.

Contras: Um pouco distante do centro, porém o transporte é bem barato e os funcionários sempre dispostos a chamar.

Prós: Quartos grande, cama excelente, banheiro excelente

Contras: De nada

Prós: Great access to boat ride from the hotel pier, excellent restaurant and service.

Contras: Our rooms faced the street, lots of traffic noise at night but very annoying and loud dogs barking most of the night.

Prós: Staff helpfull, breakfast good.

Contras: Rundown area, outside of city, 10 SOL a bottle of water.

Prós: Superb views on the lake Great breakfast Very good restaurant Very nice staff

Contras: Bathroom could be renovated : it is clean and comfortable but the tub is too small and the temperature of the shower is on and off.

Prós: Outside of the city location Friendly and ready to help staff Nice view

Contras: Breakfast could be improved a bit and the food in the restaurant was expensive and not value for that money.

Prós: Spectacular view. Gourmet restaurant. Wood fires burning in common areas.

Contras: The noisy people in the room next door. (Seriously inconsiderate Americans!)

Prós: Instalações novas Localização

Contras: Quartos no 2o andar sem elevador

Prós: Localização excelente, próximo ao Centro Histórico e comercial da cidade. Atendimento simpático e solícito de toda equipe. Instalações funcionais, amplas, extremamente limpas. Café da manhã e restaurante, muito bons !!!

Contras: Não, que não tenha gostado. Apenas uma sugestão. No café da manhã, pães frescos ou mais quentes.

Prós: the showers were amazing! also the breakfast was great and it was great they have oxygen available for you as the altitude sickness can get quite bad

Contras: the decor could have felt more comfortable and cosy, but thats just personal taste.

Prós: Hotel room is sparse, but it is the basic option. Staff are great. Location is just minutes from the main square of Puno. Good value. They handled my laundry and luggage transport to the next hotel seamlessly.

Contras: All good!

Prós: Super location, service and hospitality

Contras: Extra Charge for coffee in breakf

Prós: Good hotel, clean, efficient service and a central location.

Contras: Pouca iluminação no quarto

Prós: Very nice hotel with friendly and professional staff. The food at the restaurant is excellent, so is the included breakfast. The hotel organized a tour on lake Titicaca for us for the next day. We were picked and driven back to the hotel. We would stay again at this hotel.

Contras: Great service from the staff and very good food from the rstaurant.

Prós: Localização, funcionários muito educados e eficientes , conforto

Prós: Beautiful gardens and a great location. Food was lovely. Service was very slow in the bar and restaurant Rooms comfortable if a bit cold - shower pressure was amazing

Contras: Slow service and cold bedrooms. You are a taxi ride away from Puno but that was not a problem to us

Prós: Vista (obsequieram upgrade para vista lago) Presenca de alpacas Embarcadero para quem queira ir as ilhas

Contras: As imagens nao correspodem a realidade Hotel antigo (velho) O jantar e o peq almoco sufrivel Nesta estada no peru estive noutros sonesta, e este nao corresponde aos outros Nao entendo a pontuacao k tem, altamente inflacionada

Prós: A localização... as llamas no jardim. A vista para o lago

Contras: O hotel é um pouco antigo, mas bem conservado. O custo x beneficio é bom!

Contras: All ok but the view was impacted by work outside our room! Very disappointed . Expensive fo what it was

Prós: Quarto muito limpo e confortável . Vista maravilhosa do lago . Ótima banheira , essencial depois de um dia de trilha na altitude Café da manhã muito variado e delicioso. Funcionários muito atenciosos

Contras: Levemente afastado do centro , entretanto , esse intempérie foi suprido por transporte que fazia parte do tour no lago Titicaca

Prós: I enjoyed the titicaca lake view the hotel faces and background music, very relaxing.

Contras: none

Prós: Friendly staff

Contras: Location was not very convenient; we struggled with hot water; had to call reception to fix this

Prós: Staff could not have been more helpful.

Contras: It’s on the periphery of Puno and a taxi is needed anytime you wish to leave the hotel.

Prós: Location and views. Staff were nice

Contras: Bed mattress need to be softer. Doors need to be sound proof. Could hear neighbors.

Prós: The hotel has a wonderful view. The staff is súper nice and helps accommodate any need you have. They offered to cook something out of the menú for u to accommodate out wishes. The location is perfect, a little outside noisy Puno.

Contras: Nothing.

Prós: The room is big enough, the bed is very comfortable, the viev is beautiful.

Prós: Gostei de tudo O restaurante é maravilhoso. Os funcionários excelente!

Contras: Só não consegui me acertar com a temperatura do chuveiro

Prós: Wonder view

Contras: Noisy in the morning with everyone dragging their luggage out at 6 am

Prós: I like the situation by te lake. The rooms all have a breathtaking view of the lake. It is very peaceful and relaxing. Away from the bursting of the city for a full immersion in the nature. The room are super spacious, beautifully arranged, the bed is gigantic and super comfy. I loved the bathtub with a big size. The overall cleanliness The breakfast was super with plenty options (buffet like)

Contras: Primarily the totale absence of communication. I wrote several messages through booking and emails too. But I never heard any feedback from the hotel, and because we arrived quite late at the hotel, it made it very difficult to arrange our tour for the day after. I needed more informations before hand and never got them. The staff at the compter didn’t feel sorry at all and was not very helpful neither welcoming. I was looking forward to my sauna, unfortunately they did not open it, you ll have to ask long time before so that they can switch it on. Swimming pool was really chilly.

Prós: The property has a nice view/ garden and the breakfast is good

Contras: It’s quite far away from the city, and I was pretty unlucky with my stay. Some of the stuff was helpful but others was not. We also had to pay extra to use the facilities like sauna and the bubble bath.

Prós: Lovely hotel overlooking Lake Titicaca. Such wonderful and friendly staff. Great food in the restaurant and good breakfast selection.

Contras: N/A

Prós: Very good selection for breakfast. Showers nice and hot. Vast range of tv channels.

Contras: The WiFi was very intermittent around the hotel, annoying when connection was cut.

Prós: Hotel de luxo com bom custo beneficio, na temporada de outubro/2019 Cama, limpeza e prestatividade dos funcionários excelentes. Café da manhã com boa variedade.

Contras: Localização distante do centro de puno

Prós: I just like the staff there, si cheerful, helpful and ready to assist!

Prós: O café da manhã é excepcional, muito bom!

Contras: Só da altitude. Cansava com muita facilidade

Prós: Out of town for ultra relaxation

Prós: Very nice, clean and cheap hotel in the center of Puno, I recommend ! Staff is very friendly and nice

Contras: Nothing

Prós: Great value for money. Friendly and helpful hosts. Great breakfast included. Central location. Thank you.

Prós: Nice and clean hostal in a great location

Contras: Nothing!

Prós: Very nice hotel. The personel is very nice and the breakfast is excellent! I warmly recommend this place!

Prós: Basic hotel but you can have a nice breakfast (not) incluced (bread, jam, scrambled eggs and fresh orange juice). The staff was also really friendly. Good price-quality

Contras: The hotel is really old-fashioned.

Prós: Staff very friendly. Breakfast ok. Central location and clean. Printed some of our tickets when asked.

Contras: Nothing

Prós: Excelente localização, todos os táxis conhecem como lá ir ter com facilidade, a cerca de 10 minutos do terminal de autocarros. A vista dos quartos é apenas para os prédios circundantes. Os quartos e todos os seus componentes são antigos, mas agradáveis!

Prós: Central, friendly helpful staff, hot showers n good breakfast.

Contras: Hotel starting to get close to a renovation, looks a bit tired but did the job

Prós: Boa localização, lugar arrumadinho. O café é a parte mas tem preço honesto e boa qualidade. Quarto espaçoso.

Contras: Não possui elevador, apesar de serem apenas 2 lances de escada, pra quem estiver com mala grande não é o ideal. Anunciam que aceitam cartão/VISA, e de fato aceitam (apesar de que quando perguntei a primeira vez no balcão a pessoa disse que não aceitavam, rs), porém o valor aumenta bastante (mais de 30% pelo que calculei).

Prós: Nice staff, 24 hours opening. The room was modest but good for our two nights stay. We didn't take any breakfast as we were leaving out very early.

Prós: Really helpful staff. Thank you!

Prós: MARAVILHOSA!! É a palavra que descreve está nossa hospedagem!! A pousada é muito boa, confortável, limpa e o café da manhã é muito bom!! Dona Patricia e seu Giorgio foram extremamente atenciosos conosco, nos auxiliaram em tudo o precisamos, até a nossa hospedagem em Arequipa. RECOMENDO!!!

Contras: NÃO houve pontos negativos!! MARAVILHOSA!!

Prós: Junto à Plaza de Armas, muitos restaurantes. O hotel em si tem um restaurante, que parece ser decente, pelo menos o café da manhã foi fantástico. A equipe é simpática e prestativa.

Contras: Realmente nada a reclamar. Continuem o bom trabalho.

Prós: Água quente

Contras: Muito barulho. Talvez o hotel beneficiassem. Acorde 6 am todos os dias. nós estadia aqui por 3 dias. Não posso dormir bem ~

Prós: Centralmente localizado perto da Plaza del Armes A equipe é atenciosa Aquecedor no quarto

Contras: Água quente foi um pouco irregular

Prós: Quarto confortável, ótima cama, toalhas, chuveiro bem quente e ótima calefação. Limpeza boa, funcionários simpáticos e solícitos. Ótimo café da manhã. Excelente localização próximo a praça de armas. Recomendo.

Contras: Meu quarto era pra frente do prédio, e a partir de manhã cedo já se podia ouvir buzinas e o trânsito de Puno. Recomendo um quarto para os fundos.

Prós: Quando chegamos no hotel, estava ocorrendo uma reforma. Solicitamos mudança de hotel por causa do barulho, e fomos atendidos rapidamente. Fomos repassados para um hotel da mesma rede. Experiência incrível, bom café da manhã e funcionários atenciosos. Localização boa em frente à Plaza de Armas de Puno e próximo a vários restaurantes e bares.

Contras: Nada de excepcional, café da manhã muito simples.

Prós: Reception and concierge staff were fabulous It’s an older hotel, facilities are dated but clean and spacious, the bath had arm rests!

Contras: Noise and light. Our room looked in on a inner lobby so light from that all night ... in the day it works on motion sensors? We could hear people through walls and heard breakfast juices being prepared at 5am! Breakfast was weird. Fresh juice lovely but scrambled eggs odd ... perhaps powdered?? And cold. Hot food put in heating dishes but the heater not put on!

Prós: Tha staff was very helpful and friendly. The view from the dining room was nice and the room bright.

Contras: We were in a windowless room and the hot water had to run for at least 6 minutes before it was hot.

Prós: Conforto. Quarto é perfeito.

Contras: Wifi poderia ser melhor, mas funciona pelo menos.

Prós: Bem central, boa cama e chuveiro. Café da manhã farto e gostoso!

Contras: Meio barulhenta a rua e o hotel estava em obras e o barulho incomodou um pouco. Nos trocaram de quarto e foram muito gentis.

Prós: Friendly staff, clean room and good location. Good value.

Contras: The walls are a bit thin and we could hear other guests.

Prós: Localizacao e cafe da manhã. Atendimento da copa excepcional!

Contras: A garagem fica muito longe e é descoberta e em dia de chuva que foi o meu caso, complicou realmente.

Prós: Não utilizei o pequeno almoço. Muitos hotéis oferecem essa opção, mas não servem. Localização boa.

Contras: Carpê antigo poderia ser substituído por piso cerâmico.

Prós: Great location, excellent breakfast, reasonably comfortable room with standard facilities. The staff were kindly able to courier a jacket we left behind to our hotel in Cusco, which we really appreciated. They also accommodated our request for a quiet room - it was silent, though very close to the Plaza de Armas.

Contras: The room was airless and overheated, which made for a pretty uncomfortable sleep - opening the windows didn't do much. But it was fine for a night.

Prós: Just perfect. Great value for money. Large quiet room, nice atmosphere, perfect bathroom and bed, very clean. Good wifi and lovely breakfast. Good location near the centre of Puno. Held my luggage for free.

Contras: No comments! Lovely place.

Prós: Localização.

Contras: Café da manhã comum pela marca do hotel, chuveiro não esquentava, gastando assim mais d 25min para começar a esquentar, gastando muita agua em vão. Suvenirs de banheiro como shampoo e sabonete muito simples para o nível do hotel.

Contras: Os preços são muito altos. Eu esperava já pagar um pouco mais e consumir produtos e serviços no hotel, já que ele fica longe da cidade. Mas os preços são abusivos. Me senti explorada.

Prós: Friendly staff very helpful with questions We arrived really early with the overnight bus and just wanted to store the luggage but they let us in the room already. The room was perfectly clean and very comfortable. 10/10 would book again

Prós: Localização e estrutura perfeita!

Contras: O café da manhã não é dos melhores, mas ok.

Prós: Staff was exceptional, very friendly.

Contras: Breakfast wasn't of rich variety but quality was fine.

Prós: Tudo. Cama boa. Banheiro espaçoso, água quente, calefação boa, wi-fi rápida, café da manhã simples mas muito bom, funcionários super atenciosos, em especial Jesus.

Contras: Não tem frigobar no quarto, mas emprestam geladeira para deixar alimentos e bebidas.

Prós: Room was simple but cosy. Bed was nice and bathroom was decent. For the money and one nights stay this was perfect.

Contras: We had a window right next to breakfast hall so coukd here early diners but nothing major.

Prós: Localização ótima! Super perto da Plaza de Armas. Quarto excelente grande, com cama confortável, banheiro grande, ducha forte e quente. TV a cabo com mais de 100 canais, incluindo a Globo rsrs. Limpeza muito boa. Café da manhã muito bom. Staffs atenciosos.

Prós: The staff was incredible and super helpful. The rooms were comfortable and very clean. Location was ideal far enough from the city center to be quiet at night but easy walk to get to plaza de Armas

Prós: Basic, nice and clean. Strong wifi. A

Contras: The airport pick up organised by the front desk was 30 mins late. Nearly missed my flight.

Prós: The staff wants to make you feel at home! Nothing was too much! Pizza delivery? Done! Laundry service? Done! Luggage storage? Done! Early checking? Done! Shower not warming up? Fixed in a zip! At first the location looks a bit shabby, but it really isn't. It is at (safe) walking distance to the city centre/plaza de armas, with all shops and restaurants. We recommend this hotel highly!

Contras: It would have been nice if next to the tea being served all day, coffee was available too.

Prós: Muito bem localizado. Atendentes simpaticos e prestativos.

Contras: Poucas tomadas. Algumas janelas do quarto não tinham cortina, o que vazava certa luminosidade pela manhã.

Prós: O café da manhã é adequado, vários chás, frutas, sucos e pães. A cama e os travesseiros são bem confortáveis, o banheiro tem uma ducha quente. Tudo que um quarto precisa para que possamos descansar bem, ele tem.

Contras: O tapete do banheiro é de plastico, não absorvendo a umidade dos pés ao sair do banho. O café da manhã é realizado num local onde o som ecoa para todas as janelas dos quartos que estão próximos desse vão. Com hóspedes barulhentos, todos os hóspedes que dormem acabam acordando.

Prós: The staff was friendly. They provided us with a good heater, which was very helpful at night.

Contras: Bathroom was cold like anywhere during winter time in Peru.

Prós: Diversidade do pequeno almoço e localização.

Contras: Poderia ter mais comodidades e um ambiente mais confortável.

Prós: Nice staff and good location in Puno. Breakfast totally OK

Contras: I had a room on the ground floor and two beds in the room were crooked. It is really strange how they leave the beds in such a state that during the sleep you are not in horizontal position! The courtains were hanging ready to fell down each moment. The room doesn't have a heating and it gets cold during the night.

Prós: Boa localização, perto do centro, do pequeno almoço bastante aceitável

Contras: Decoração antiquada, quartos escuros e com alcatifa

Prós: Dos funcionários da recepção muito simpáticos! Café da manhã bom

Contras: Não tinha água quente no chuveiro na nossa primeira noite, no segundo dia estava ok

Prós: Pequeno almoço, duche exelente!

Contras: Nada apontar

Prós: I had a great stay. The room was very spacious. The bed was large and comfortable. The bathroom was clean and they had hot water in the shower. I loved the tea/coffee station placed on each floor, very convenient.

Prós: localizaçao o pequeno almoço era agradavel

Contras: quartos escuros e frios e com uma decoração muito ultrapassada

Prós: Nice staff, decent breakfast and an OK location.

Contras: A bit outdated hotel, with worn out beds and furniture... There was a smell of frying that filled the room every morning, since the window was facing a yard with outlets from kitchens... so we both smelled liked two chops of bacon when we woke up.

Prós: Cheap, Nice clean and spacious room Very nice selection for breakfast

Prós: - próximo à Plaza de Armas - próximo ao lago - 5 soles de táxi do lago até o hotel

Contras: - quarto e banheiro muito escuros - as tomadas estavam velhas e não seguravam os aparelhos. Precisamos retirar a tomada tv (que era a única mais nova) e ligar todos os aparelhos na mesma. Pedimos adaptadores e avisamos do problema, mas não houve solução.

Prós: The beds were warm and comfy. Location was perfect for easy walking to nearby restaurants. Breakfast in the morning was delicious and front desk staff was always helpful and friendly.

Prós: Very friendly and helpful staff. Great Location. Delicious breakfast. Make sure to ask them to prepare fried eggs for you...very tasty...

Contras: The room was a bit cold (we had to ask for a heater) and had not enough lighting.

Prós: Nice place in the centre of the city. Just make sure your room view is not facing a ventilation shaft :-)

Prós: Quarto super confortável com excelente cama, localização privilegiada com vista para a Plaza de Armas, limpeza impecável, amabilidade dos funcionários e nota máxima para o serviço de lavanderia com valor justo. O café da manhã foi bem servido com variedades. Recomendo totalmente!!

Contras: Não houve

Prós: The beds were comfy, it was warm and the showers were hot.

Contras: They tried charging us 50 pesos from the train station to the hotel which was ridiculous and should be around 15 for 5 people. They gave us no information on the lake titicaca trip we booked with them and we didn’t wear the right clothing.

Prós: Relação custo benefício excelente. Café da manhã muito bom. Chuveiro ótimo. Limpeza ótima. Roupa de cama, toalhas, colchão e travesseiros de ótima qualidade. Além disso é bonito, localizado em um prédio antigo com decoração cuidada, na praça principal da cidade.

Contras: Quarto superior (frente com sacada) um pouco pequeno.

Prós: Funcionários simpáticos e bem preparados, café da manhã caprichado, decoração, camas, toalhas e lençóis impecáveis. Muito conforto.

Contras: Não tem do que não gostar. Tudo perfeito.

Prós: O hotel possuí cilindro de oxigênio. Isto foi a salvação (de saúde mesmo) pois estava muito mal, quase desfalecendo, com os problemas de altitude e o hotel me forneceu por duas vezes oxigênio (e não me cobrou no final). O staff foi fantástico, muito solicito, atencioso e hospitaleiro com este processo. Quanto ao quarto e banheiro são bem confortáveis, os produtos de higiene disponibilizados são de qualidade. e a localização é em frente a praça de armas, e bem próximo ao porto de onde saem os barcos para as Ilhas de Uros.

Contras: Depois de ter a vida salva pelo staff do hotel não há do que reclamar ou não gostar.

Prós: Helpful staff. Nice location and good breakfast.

Contras: My room had a locked window. I suffered altitude sickness that night. The idea that I had to sleep in a room without air-conditioning or a window to get fresh air made things even worse.

Prós: Love that it’s located at the square. Staff are all very friendly and very accommodative.

Prós: Good location, vety polite staff, Central heating. Good hotel.

Contras: There was construction work on Plaza Armas. Not hotel's fault.

Prós: Quarto aconchegante, com sacada e vista para praça de armas. Silencioso, limpo, ótimo banho. Bom café da manhã... Começa cedo, o que possibilita sair para os passeios com café tomado.

Prós: The beds were very comfy and the water pressure and temperature of the showers was great. Breakfast was a decent range as well. Bag storage was very useful.

Contras: Check out time was very early. The rooms were fine but really do need updating in terms of painting and plugs (very precarious in some cases!) The bathrooms are also very tired looking and need some renovating.

Prós: Qualidade das instalações do quarto e banheiro. Muito boa limpeza e acesso ao centro.

Contras: Descaso do pessoal da portaria. Pedi um copo ou nova xícara para chá e não havia quem trouxesse.

Prós: Comfortable room, very nice balcony, plentiful breakfast, helpful staff, beautiful hotel

Contras: Water pressure and hot water was unpredictable. WiFi signal very weak. It would show as connected but couldn’t load anything from the internet. Potted plants on balcony need to be watered (almost dead)

Prós: Great location, really spacious room

Prós: Very nice place to stay. Highly reccommended

Prós: The reception staff were very polite and it was very centrally located. Had hot water, a heater and beds were comfortable

Contras: I had two hundred dollars stolen from my purse I had hidden in my room (no safe in rooms or central safe advertised) and when I reported it the manager told me I must be mistaken as they had never had it happen there before. Shocking attitude. Also the breakfast was extremely limited and poor and the walls seemed made of paper. Would not recommend to anyone due to the money theft. It was interesting that I didn’t have the whole six hundred dollars in my purse stolen, just $200 as they probably thought if it wasn’t totally emptied I wouldn’t realise.

Contras: Secador de cabelo na casa de banho não funciona, o chuveiro não tem pressão e verte muita mas muita água para o chão, tendo no final do banho que gastar todas as toalhas para absorver/limpar toda a água.

Prós: The staff were amazing. They went over and above to help us with any queries or requirements. I would thoroughly recommend this hotel. If you wish to arrange any tours we would recommend you do it through the hotel.

Prós: Comfy beds, helpful staff, good location

Contras: Very dated, very brown. Unpleasant smell throughout the hotel. Communal areas are quite nice but the rooms are in need of renovation. We were given a room that was different and not as nice as the pictures on booking.com. The hotel staff changed our room to the one in the pictures but it was still disappointing. Bathroom and shower were poor, with duck tape covering up cracks. Shower not hot enough. Included breakfast didn't meet expectations, with no menu, just a simple buffet. (they did make us a fried egg on request). Pineapple juice was watered down and had an unpleasant twang. Orange juice was very nice.

Prós: Localização boa. Quarto limpo.

Contras: Chuveiro sem qualquer pressão de água, praticamente não funcionou. Utilizamos o quarto praticamente somente para tomar banho e dormir, assim, a má qualidade do chuveiro faz o preço deste hotel não valer a pena.

Prós: Atendimento e Localização

Prós: Staff helpful and polite; tours can be booked at the reception; plastic rain coats available; confy bed and pretty decent breakfast. Would surely stay at CDL again!

Contras: Nothing really. It is simple, nothing fancy, but well kept and has a good value.

Prós: Muito bem localizado fica no centro, dá para fazer tudo a pé. Muitos restaurantes ao lado do hotel. O ambiente para tomar café é excelente, muito bonito.

Contras: Não há do que reclamar.

Prós: Helpful staff, breakfast, comfy bed, elevator,

Contras: Hot water and water pressure dropped off late at night

Prós: Ótimo hotel pelo preço para uma estadia curta em Puno. Equipe muito simpática e atenciosa, localizado muito perto da praça principal.

Prós: Atendimento

Contras: Tudo dentro do esperado

Prós: Hotel muito bem localizado,cerca de 200m da Praça de Armas! Quarto confortável,apesar de um pouco pequeno. Chuveiro com água quente e cama confortável! Café da manhã suficiente pra uma estadia curta. Mas os aspectos que mais chamam atenção são a gentileza e presteza dos funcionários. Esforçam se ao máximo para ajudar e colaborar. Minha esposa foi acometida pelo Soroche e eles prontamente providenciaram Oxigênio. Sempre perguntavam se estava melhor,se precisava de algo mais... Hotel central,confortável e com equipe atenciosa!

Contras: Nada importante!

Prós: Perfect location, comfortable facilities good beds great variety for breakfast.

Contras: Weak wifi

Prós: The bed was comfortable, and the breakfast varied, I liked the location because it was a few steps from the square, the staff is very friendly and they helped me in everything

Prós: Limpeza

Contras: café da manhã muito básico. Localização embora seja boa a rua estava toda quebrada em reforma

Prós: Good breakfast and location, near to Central Square. Helpful staff

Contras: Think we had the worst room in the hotel (201) Thought about asking for a different room but only there 2 nights and one night gone by the time we experienced everything. Smelly bathroom from the drains. Very noisy with car horns until 11pm and starting again at 4am. Hotel metal shutters (directly beneath the room) opened at 6am. Two large (20 - 30 guests) checked in on different days. Very noisy with little consideration for others.

Prós: O café da manhã em todos os hotéis da região só contém o básico, diferente da maioria dos hotéis no Brasil. Mas, mesmo assim, atendeu as expectativas. O hotel fica numa boa localização e os funcionários são prestativos e atenciosos.

Contras: Como estamos acostumados com um farto café da manhã no Brasil, a gente sempre estranha a pouca variedade ali oferecida. Mas é uma prática de todos os hotéis da região. Em resumo, não encontrei nada que eu não tenha gostado. Acho que o custo-benefício foi satisfatório.

Prós: Very nice staff, nice location.

Contras: There was some heavy rains during the night and as we were staying in the last floor there was some drops coming into the bathroom. Nothing to worry but it's not pleasent.

Prós: The excellent location, the staff and the attention of first, the breakfast was rich and had scrambled, I liked micho and they helped me to get taxi to the terminal, enjoy my stay

Prós: A suitable place in Puno. Area around the hotel seemed to be safe.

Prós: The breakfast is delicious and the personal is very funny , they can help you with your doubts

Prós: The location is quite central, considering Puno is quite small. The hotel itself has hot water, comfy beds and a small heater, which is enough to heat the room. Breakfast is included and is sort of a "buffet". You can also organise tours with them too.

Contras: 1. The pillow were very hard and we asked to have them changed and they did, but the following day we had hard ones again :/ found it hard to sleep. The shower was either too hot or too cold, very hard to find a balance between both. If you get tours with these guys expect to pay an inflated price, they can also pick you up at the airport, well there is only one company that does it. The hote charges S/.25 soles, but if you get it from the airport itself you can say S/.10 soles. The breakfast is the same everyday and can get a bit boring, we stayed for 4 night. When you get a "double" bed, it is literally for 2, very tight and a little unforcomtable in terms of space...