Da localização na ilha e da disposição das suas piscinas e design. Não se entende como um hotel com as potencialidades que tem, e sendo de 5 estrelas, feche a suas piscinas e bares às 18h00 e não disponha animação nem de empregados para servir nestas zonas de lazer.
Vista da varanda do quarto sobre o mar com Fuerteventura como fundo. Falta uma pisicina interior.
The all inclusive was good value The buffet meals were not good,not hot,and a poor selection
Quiet location, but easy to get to centre of Playa Blanca. Bikes easily available right at hotel.
Good facilities. Cold coffee at breakfast. Poor pots which do not hold heat.
Food was exccellent Bathrooms were outdated. Poor shower facilities.
The staff in general were hard working and helpful. Patricia the reception manager in particular was very helpful. We did not like the very noisy restaurant where we had to eat in the evening with everyone from all inclusive and we were half board. Our original room was long, thin and sparse and the balcony was half size, set back from others with a wall to one side and a palm tree in front, making it very dark with next to no view. We upgraded to a better room and still had to pay even though we are h10 members. Charging for the use of the safe already in the room seemed excessive. Who are we securing our valuables from anyway? When full the hotel is extremely noisy.
nothing staff food verry faraway from the town
The pool facilities are excellent Remotenesss of hotel.No information given about H10 club,which I would have joined,I learnt about it at the airport going home from a fellow guest.The food was not varied enough and not always hot.The staff seemed to concentrate on serving all inclusive guests at the expense of the half board guests which was extremely irritating
Food, staff, facilities Poor maintenance
The buffet food was excellent, variety, quality and quanity. I was upgraded to a suite as my booked room was not ready. The air-con unit on the roof above my bathroom was very noisy - sounded like someone slamming a door when it cut in and out every 20 mins 24hts a day! 4 complaints never succeeded in getting it fixed. I had sleep with ear-plugs for 7 nights.
We liked the area of Playa Blanca very much, The common areas of the hotel were nicely kept and appealing. The rooms were in need of rennovation, AC, lamps and safe all broken. No patio furniture on terrace, bed uncomfortable and walls thin. The food was average at best.
o quarto estava reformado, e o champainhe oferecido pelo hotel foi muito elegante sim...a localização do restaurante não é muito boa...o hotel todo cheira comida....a recepção cheira pimentão .....um pouco desagradável....
a comida era boa mais a apresentação podia ser muito melhor O hotel fica muito longe de ser 4 estrelas, não esta nada cuidado e precisa duma reforma. Mas alem os cuartos não disponem de ar quente.
Adorei que tenhamos sido transferidos para o H10 Rubicon Palace, hotel muito bom.
Cleanliness, friendliness and helpfullness of staff, their excellent self service food. Queues for drinks in the bars at night
quality food, close to the sea, out of the way with lovely pramenarde walks.
An excellent hotel througout. All inclusive value great. Food great. Would like to see more outdoor bars open by night. Maybe a childrens dining area.
Everything it is ok.The hotel has everithing you need for a pleasant holiday.Food it is ok. the swimming pool (and maybe something else thing) needs absolute a restyling becouse a lot of squares are broken.it is not nice to see it and it is dangerouse
big comfortable rooms, 5 swimming pools, qualtity/quantity of the food coctails, wine, unfriendly staff bar, noisy restaurant
the activities, the all inclusive package was excellent remotness but ok overall
We had very nice room in block A - it had absolute fantastic view. The hotel is very close to the ocean though a bit far away from Playa Blanca town. It's easy to reach Papagayo beaches. There are 4 bars in the hotel so you always have a choice where to have a drink. The hotel is so big that you can always find a place to relax. The restaurant was overcrowded. No wifi in rooms. The lady in Oriental restaurant was not very friendly.
The swimming pools, the wide variety of food and some bars had premium whiskey as standard. My room needed re-furbished as it was tired and outdated!
The all inclusive is great and the view we had from the room as well. Even though we had a partial ocean view, we think we had the best view from the hotel (over the coast, ocean, Playa Blanca City and sunset every evening). Almost the entire hotel staff speaks English and pretty helpful when asked. The water in the pools was extremely cold.
Comfortable apartment with plenty of room. On site facilities were excellent for young families. Distance from beach.
very pleasant well run hotel no place to eat at lunchtime on the complex other than in the Hotel restaurant
you want a quiet base to explore the island or a family holiday next to plenty of swimming pools then this is a good choice. It is a bit far from the beach and town (15 minutes walk).
Nice hotel. Bit of a walk from the beach.
The complex was spacious and the grounds and properties were immaculately maintained. The bar (The Village Inn) was not great. One night we were served our drinks in plastic and paper cups. It seemed out of character with the rest of the complex.
Lovely position near the marina. We requested a sea view and were given one. The pool bar was poor, rude staff and unpleasant to sit in. No bar in the evenings
Position of the hotel ideal as have the restaurants of the marina or Playa Blanca to choose from. Small complex in comparison to some, was a peaceful place to be.
quiet and relaxed well maintained and clean with ease of finding sun loungers around the pool we seemed to run out of hot water fairly quickly
excellent location in a lovely marina settng first room was looking out onto main road with a casino/amusement facing view. we requested change and was given a pool view without any hesitation.
excellent location, right on the promenade, beautiful restaurants in the nearby marina, especially Afrodite & el Mano, Dorado beach nearby (5 minutes), friendly staff, pool area very clean and comfortable. ants everywhere in the apartments ( we changed apartments during our stay for a better view). no night time bar
The location away from the township of Playa Blanca along with the closeness to the Marina and restaurants The pool bar was not a very popular venue for guests as I suspect the prices charged were a little on the high side when compared to what was available outside the hotel complex.Perhaps a local survey would be advantageous. It was far cheaper to visit the local supermarket for drinks than to purchase from the pool bar.
The pool area was well set out and nice for sunbathing The ground floor apartment we were allocated smelled of damp and had a depressing view of a wall and fence. Certainly not the 4 * we expected.
the hotel is set in a beautiful location next to the marina with its exclusive shops and resteurants, and overlooking the sea.
The staff and location Construction work began in September was still going on in November. Badly organised and executed. The main plus of the Hotel, location, was spoilt.
Excellent location, very peaceful and right on the sea. Restaurants and beaches are very close (about 10 min walk to Playa Blanca town) Noisy maintenance work early in the morning.
great if having AI, nice pool, rooms quite large, good equipped Quite far to city centre or to a beach
The grounds are nice, the bungalows are spacey, the pool is large. This is a tired old hotel in need of a facelift. We opted for all inclusive but didnt use it a lot - the food is just OK. Evening entertainment a joke. All inclusive costs borne by the hotel are obviously limited by not having enough bar staff on (I complained twice but nothing changed). Beds are not very comfortable. Hired a bungalow but loads of crockery missing and no kettle, just a coffee maker. Hot water took ages to come on in the morning, and then it was luke warm, evening no problem. Hotel set a long walk from Playa Blanca.
the rubimar was near the marina and it was lovely to go for walks down by the boats
Great for a relaxing holiday
Peace and quiet and pleasant environment very basic for a so-called 4 star aparthotel
loved the location, near some fantastic restaurants, relaxing however short distance from nite life felt the staff were over worked and seemed a bit discontented. would not have liked to have an all inclusive package.
After booking,I was worried about the standard of the hotel due to a few poor reviews -- however we were very happy with our stay there and would have no hesitation in recommending it. We had dinner in the hotel a couple of times, and found it to be very good -- I feel the hotel shoud "market" the dinner more as the numbers there were quite small. You should have a "runner" at the reception to help with any problems which might occur.
Great staff, good facilities and close to the second beach of playa blanca this place would be great for a romantic holiday. Great price too. Unfortunately, many people had problems with cleaningness and our room amongst others had a stuffed toilet resulting in overflaw of sewage into the bath tub. Very unpleasant stuff that was not taken care until after we left and hence could not use toilet or shower the whole day. A great example of how you turn a 4- into a 2-star by cutting corners in construction.
the first two nights before everyone from the sunpark were sent for what ever reasons but there were a lot . the distance toa bite of nitelife
Hotel is quite close to ocean, it's close to beach too. Bungalows are in good standard, however without AC. City centre is not so far either. I think with this money, you cant find anything better in Playa Blanca :) You must pay extra for every single things... For iron-ok. For dvd player-ok. But for TV remote? And biggest one-for a kattle? Did you see any time kitchen without a kattle? It was silly... Some time wind brings bad smells from another big hotel :( Reception desk staff have got v.good german-but english even worse than my one :D However, they was friendly and helpfull.
This hotel is very nice and very easy to get around. You get a lot for a nice price.
From word go we were impressed, the foyer is just gorgeous, the layout of the swimming pools really lovely and heated! it only took a day to get settled and feel right at home, the little bungalow felt very private even though we were surrounded by lots of other houses We had no problem in putting down a deposit for a remote control which makes sense and most of the rentable items did too, but there was no kettle and you had to rent that. That's a basic amenity that I feel should either be in the bungalow or made available even with just a deposit required. Also the access road is in poor condition in comparison to the great road system around the island, any car passing over it creates a fierce rumbling which is hard to block out
Everything was perfect: very calm place, friendly and always available staff, good food, very interesting excursions it's a little bit distance from the ocean and the beach