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The staff was so friendly and helpful with everything I asked for No
This is hotel is typical of the Okinawan hotels that cater to mainland Japanese. The difference between it and others is that it does most things right. There are 6 restaurants, they give you a brochure that lists the times each is open. (nice) downside is that each has different hours.It always has at least one restaurant with a buffet open. Like most Okinawan buffets, the food is not delicious, just filling, the difference is most is acutally decent instead of awful. It is made for huge numbers of tourists. The staff is friendly and polite, and tries hard to be accomdating. Most do not speak much English, but in a pinch they will find someone who does. The one thing to keep in mind is the way these hotels do business, most everything is an add on. Parking will cost you. Towels for the pool may cost you, or they may give you a voucher as part of your room rate. Use of the Beach is free, white sand and netted, nice -but use of the beach area with cool inflated things for kids and adult...
The location and beach were great. Perfect for a relaxing holiday. We stayed at the hotel in November and did not realize that this was really low season. The swimming pool was not open neither were there any water activities. We would have preferred to have known this beforehand so as to be able to chose a different hotel. Also, the price was high for low season.