Prós: Great friendly service, clean room and comfy bed. Love the jetted tub. Our favorite hotel in New Zealand, definately recommended! Right next to the beach, we enjoyed our view of the beach from our room. Dining within walking distance.
Ultimately, this hotel met most of my expectations and exceeded most of the other hotels I stayed in during my 2-week visit with regard to quality and value. I would recommend this hotel to anyone thinking of staying in the Napier area.
Prós: Staff was great and put a lot of effort into booking some last-minute activities we found once we arrived. View was beautiful and location was pretty close to everything.
Contras: At this level of hotel, considering price, I would have expected free wifi, although I later came to understand this is a common practice in almost all hotels in New Zealand. I was still slightly miffed at this.