Prós: Clean room, comfy bed and pillow, good interior design, nice and bright room, love the bathroom
Prós: Great location. Very friendly staff but they need more English speaking main staff members
Contras: Food at the restaurant was ok but not superb. They need training in the art of omelet making. They always coat the grill with too much oil! The steaks are not steaks as we know them! I was expecting ...
Prós: Very good restaurant and buffet breakfast, hotel location next to the Pavilion of Prince Teng, nice swimming pool.
Contras: ... but, bar costs were high
Prós: Friendly people and nice soft beds. Good buffet.
Contras: Swimming pool was to be repaired until last December. Kids were looking forward to the pool, but it was still under construction.
Prós: Nice food
Contras: Breakfast is too expensive.
Prós: Excellent Breakfast choice. The High Tea offered to Executive Room guests was superb. Rooms are a good size and the beds very comfortable. The hotel location is very good for travelling out from ...
Contras: Porterage. We arrived with heavy cases in rain and no porter was available to help. A doorman was available but did not assist. However reception staff were quick to react when requested to help.
Contras: Muslims food non available
Prós: great location, feels like home, and delicious food!
Prós: Wifi was good. The room was clean and quiet.
Contras: Location is close to main landmarks but not quite convenient for accessing to public transportation.
Prós: Beautiful view of Ganjiang from the room on 60th floor, comfortable bed, very clean room.
Contras: Service of the hotel, unprofessional staff to handle the issue. I had a very unhappy experience with the hotel staff with pre-authorization of my credit card amount. I had buffet dinner in the hotel ...
Prós: The hotel is new and very close to tourist spots. The view from the hotel room is very good and it is a few steps away from famous scenic sites and the river. The facilities are all new and staff are ...
Contras: The cleanness of the junctional environment just outside the hotel lobby is not as good as you expect for a 5 star hotel.
Prós: It was in a new part of the city and has beautiful views of the river. The lights on the buildings at night were very nice. There is also a water show every night around 7:30 pm that is a short ...
Contras: This hotel didn't seem up to the standard of other Shangri-La hotels. We had to call twice to get our bathroom cleaned upon arrival because there was still toothpaste stains around the sink area ...
Prós: Hotel accepted an extended late checkout request, which made our stay comfortable.
Contras: Hotel didn't come for airport pickup for a late night flight, after confirming. The room was smelling really bad!
Prós: Location is pretty good, nice river view
Contras: Understand it is a newly opened hotel, but the staff team (including reception desk, room service, cleaning lady and even phone operators) is apparently lacking of proper training. The service quality...
Prós: Everything was great. Definitely upgrade to executive privileges,at Chech-in you'll get a great deal with breakfast and happy hour. The gym has great hours and both hot and dry saunasa. The ...
Contras: The pool was being fixed, but it looks like it's a decent size.
Prós: The 200 rmb credit was a nice touch as we used it for the delicious afternoon tea. The athletic facilities are first rate and the decor was warm and inviting. The room boasted a spectacular view of ...
Prós: The Sheraton Nanchang is conveniently located in the shopping/entertainment area of HongGuTan. The facilities are first rate; immaculate rooms, refreshing spa, pool, and sauna choices. The staff ...
Contras: The breakfast was rated as exceptional, but I would describe it simply as 'good' as it lacked in certain foods, such as pancakes, smoked salmon, a large variety of vegetables, specialty ...
Prós: Very spacious rooms. Modern facilities and good location
Prós: Some of the staff tried to take care of situations while others dismissed the issues.The facilities were nice.
Contras: The cooking staff dropped a knife on the floor and resumed cooking with it before cleaning it right in front of me. There was so much miscommunication with the front desk and concierge about the ...
Contras: Room smell and room entrance interior looks old
Prós: The staff was helpful, efficient, spoke good english and were eager to help
Prós: Breakfast, nice new building, nice rooms and view on the river
Contras: Wi-Fi not performing
Prós: The bed is really comfy, the bathroom spacious, the internet works fine for China, the staff is amazing. The evening buffet is really tasty and not many people tend to be there, so it's really ...
Contras: Nothing, it was fantastic!
Prós: The staff was great, they went a long way to make our stay comfortable and perfect. The facilities are really nice and the buffet breakfast and dinner very well stocked (except on national holiday ...
Contras: On the Chinese national holiday weekend the hotel was obviously full, though understaffing at breakfast led to quite a messy buffet experience, where no more clean plates were available as they did ...
Prós: cosy room, beautiful view from the window.
Contras: those who work in that hotel don't speak english properly! and also i asked them three times to call taxi for me because i have to go to the airport next morning, but they forgot to do it!
Prós: Transportation like getting a cab not so easy
Prós: Great location in a modern area - The west bank of the river is MUCH nicer than the east. The view from the terrace of Vogue bar is fantastic.
Contras: Room was a little warm. Air conditioning is centrally controlled.
Prós: Shower/bath tub, water pressure and water temperature was good.
Contras: Staff did not speak a word of English, Food was not available 24 hours, Business center was closed when needed the most. Wifi had connection and speed issues. Mini bar was used or not, I was charged ...
Contras: Internet is not working, very difficult for working.
Contras: The non-smoking room must have been a smoking one for the last 5 years
Prós: The breakfast buffet is the best in town. We've stayed here several times over the past two years and the superb service and comfort remains unchanged. The pool clean and heated for comfort. The ...
Prós: The staff are very friendly, especially those from Fu Linzhong restaurant. Zhao Yanyan is a very nice one, who really cares the customers. Very good experience with the 2 occasions I had in the ...
Contras: Bad air flow in the room due no windows. The pillow is too soft to support my neck, and it caused neckache after staying there for 9 nights.