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Nothing The lady in the front desk is completely unprofessional and she does not care about anything. I asked to use the internet and the printer and she pointed to the "internet point", where the computers and the printer were off and the printer had no paper. When I found some paper, I realized that the printer was not installed. I tried to install it and the lady in the front desk was annoyed that I asked for help again. After half an hour I gave up and I did not print the document I needed. The air-conditioning system was out of order in all the rooms and the room was boiling. If you open the window to get some fresh air, you will have to stay up until the early hours because of the loud music and noise coming from the bar/club below.
All the staff were super nice!!!!!!!!! The spa is amazing and clean. Good professional massage food could be better but it was off season...
Great location. The hotel would classify as a luxury hotel. Large air-conditioned rooms were clean. Walking distance to the beach, shopping and restaurants. Enjoyed the morning breakfast. Overall positive experience. The hotel personnel did not follow up with a couple of requests. We were too tired to follow-up. I would ask that the hotel personnel pay more attention to the guests' needs.
Cleanliness, telephone charge, 3 euros per minute is an extortionate, I really complain about this, and a will not raccomendet on my collegue to choise this hotel.
+ Excellent helpful staff + Nice room + Calm environment + Perfect position in center of city, very close to sea and enough steps away from noise - Pour menu for breakfast and dinner
Friendly staff, breakfast good, nice poolarea-spacey, close to beach and "shopping".
The porter was very helpful Yes it was awful the whole stay in the hotel
Good all round general hotel!
Hotel fine, avoid Marmaris if at all possible
near to the beach staff is not frendly, very poor english. no airport transportation.
Nice hotel, very clean, very good food, very helpfull starff but almost don't speak english. A bad thing is that you must buy everything on the hotel, like you can't buy water in the supermarked and bring it to your room.
friendly staff & good food
Hotel staff They need new friges
I think it was good hotel except for the noise from the other hotel nearby. same as above.
The staff was very friendly and pleasant. The rooms are spacious and adequately equiped. We did not have hot water after 8:00 p.m. for the first four days. After several requests the staff came up and 'discovered' that we were right. The promise of 'satellite TV' was not effective. We repeatedly told the staff we could not get good reception we were told that it would be fixed. Finally on the last night of our 13 day stay they got the TV fixed.
top class hotel, great location & staff
So sorry to say that there is no positive side I can write here about that terrible hotel. Hotel was way under international Hotel standards ,poor management,poor hospitality,poor service and information.Animosity towards foreigners especially towards Americans.So I will never recomend any Americans to stay in that hotel.No one had ever spoke even low level english . Reception people,waiters,managements was far from friendly.When you check in no one greets you,and No one has information about local sides or directions to go especilaly reception people.We wanted to complain but we could not find any one in charge. It was a terrible experience . No one ever said welcome or smiled. We felt as if we are staying under a hostile environment and a bit scared of our well being till we left the hotel.Rooms very very dirtyCarpets very stained and smelly ,no one ever bothered to clean the rooms,beach towels were never washed,foods quality was terrible,no parking spot so we had to haul our own lauggage about 500 yards from our car parking on the main streetNo hotel car parking.They wanted to charge us for wireless when we wanted to use our own computer.Please do not ever recoment that hotel to any one especilaly to American people who want to visit Turkey.
Location of the hotel,
I have been to Marmaris several time and for the past 4 times i stayed in Poseidon. After trying others in the same price range i swore i would never stay except there. The location in unbeatable, the service excellent and the food international. I would stay there again and recommend it to anyone wishing a comfortable sunny happy stay in Marmaris.
Large balcony with nice view, wi-fi free, close to beach, sun beds free, good house keeping, close to mig gross
Actually it is a good hotel, food is the same but ok. It is rather cold during the nights in october, and it would be nice to have warm blankets.
They had a Turkish night which was very good, showing many facets of Turkish life such as belly dancing, gozleme making, snake charming etc It was very loud, and full of very loud families unwilling to control their children! There is definitely a certain "type" of visitor here. Also, reception staff not very competent - didn't know many languages, didn't have a map, the Turkish spa charged an exorbidant amount for a terrible service (unprofessional service, plastic chairs, etc) - I would not recommend!
excellent family hotel,very well run.Hotel kept very clean,all staff very friendly would return in the future
Staff are really friendly, place is kept really clean, not much available in games room and entertainment but this maybe better during peak times (summer). Overall the best 4 star hotel in marmaris by a long way compared to the rest may even be better than many 5 stars! (in the sense of location and looks of the hotel) I was glad i chose this hotel over the rest of them!! Has to be said - everything is expensive in marmaris and this hotel is no difference all facilities in the hotel are also very expensive. Whilst staying at this hotel though we have been accused of breaking the hotle room door even though it broke due to wear and tear! luckily the staff are nice and took care of it without charging us ( but not without a quarrel!). Also if you would like a dip in the pool in the evening after along day no can do - no swimming in the pool after 7pm.
The staff were very friendly and helpful, the hotel was comfortable distance from the main street. The hotel was really lovely and looked like a top hotel anywhere in the world. The spa experience was a lot of fun, and the diving and rafting days that we booked nearby were fantastic! Some fat kid fell in the water which for some reason was hysterical!:) If you go rafting make sure to go with large foreigners that fall in the water! You will be laughing for weeks!:) It helped that I was with the most gorgeous girl on the planet too!! I'm crazzy about her! The hotel could have been miserable and horrible and I would have had a dream time! I'm in love and want to marry her! Should I use booking.com reviews to propose??Probably not..! They charged for loads of things like air conditioning, extra key etc. They probably would have charged extra for the bed if they could..! Certain parts of hotel very very loud too.
We enjoyed the pool and the staff Didnt like the cost of the soft drinks from the bar and the reluctance of the hotel regards bringing drinks in from there on site supermarket which was cheaper