Location and cleanliness of the hotel. Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
The location is amazing, you cannot be closer to the towers or the city center!
good location in same time the rate poor facilites compare with other hotel like ritz
I found the staff to be friendly, helpful & hospitable. The facilities were of high standard with the hotel having an excellent location. Not applicable
Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
I loved the most things about the Mandarin Oriental, Kuala Lumpur the service was excellent and the stuff were honest and everything was nice. nothing and thank you so much
My whife and I enjoyed staying at the hotel. We both did a cooking demonstartion by the hotel Executive Chef Marcel Kofler, the Master Chefs of trade Chef Bong and Chef Raman, which was excellant and made the stay at the Mandarin Oriental Hotel a memorable one. Thank you for that. Regards, Mandarin Oriental Hotel is geared for families and two many children running arround and push chairs being wheeled arround make the hotel look less impressive than it realy is. The hotel should aim for the high end of the market as it is supposed to be a 5 star hotel.
Very nice hotel, as a 5 star should be.
Good service and location to shopping The swimming pool wass too small and under repair
Manadarin is a very good hotel , very ogranized and clean , the employees are very welcoming , its only meters to the Peronas towers , and its connected to the mall , so its very conveninet to stay in Manadarin . also what i liked that they put fruits every day for us, and also they arrange the room for us at morning and around 5 every day .
The hotel facilities restaurants the pool the luxuriousness drinks a bit high priced
The hotel staff is very helpful and it is within walking distance to the KLCC mall and Petronas Twin Towers.
Excelente localização, hotel com funcioários prestáveis e atenciosos, excelente pequeno almoço, variado e abundante. xcelentes quartos com todas as comodidades.
A localização do hotel é fantástica, tem um excelente pequeno-almoço, a decoração é muito agradável, os quartos são muito confortáveis, o restaurante recomenda-se e a piscina tem uma interessante vista sobre as "Petronas".
Tanto minha familia quanto eu gostamos muito da localizacao do hotel. O caf'e da manha e excelente, o quarto grande e muito confortavel.
Conforto do quarto, serviço de restauração e localização
O serviço de atendimento e a qualidade do hotel
atendimento extraordinário; design moderno; excelente localização, e com boas acessibilidades.
It was definitely value for money. I guess, having stayed in a 4 * hotel internationally, my hopes were dashed at the Zon. The pictures that were shown on the net must have been old. The hotel is in definite need of TLC. The bathroom had a continuous leak and altho it was reported , nothing was done. In the breakfast room, the bin(garbage) was close to the food. How unappetising.
the location is really great!! not satisfied for the tax charges which is not clearly mentioned during online registration
None Very poor booked out after 1 night
Good location as it nearby with the shopping centre of KLCC. Its suitable for couple family. I hope that The Zon All Suites Residences could look towards their internal facilities which in my point of view is not meet to my expectation based on their star/ranking.
Large apartments with large kitchen. TV, stereo. Close to the KLCC. In all very satisfied. Pool area could need a little "touch-up". Some small things around the hotel was in need of fixing. Should be light in all logos for instance, small things that doesnt take long to fix, but wasn`t. We could wish for printer possibillities in buisness centre.
1- near the center 2 good& frandaly staff 3 good lokking to the twin buld park 4 good for family need to up grad the furnture
Good location and good breakfast. They did not have my booking in the system. I had to log on to my hotmail account and print my booking reservation for them. Not good. What would have happened if the hotel was full, and my booking was not properly handled...? Would I have been shown the door? HOw can it be that I make a booking with credit card confirmation, get the confirmation, and still no room is reserved for me...???
The family room had cockroaches running everywhere. We booked the night before a taxi for 6 people to KL airport, which arrived on time, however they did not think any of us would have luggage! Consequently, we nearly missed our flight. There was pounding music, heard even on the 22nd floor to 2am in the morning!
The swimming pool was very helpfull with two age differnet for kids. The staff were very helpfull and polite.Overall location was excellent. Room cleaning is poor, No kids cartoon channel on the TV. They need to make a more secure internet connection.
peaceful place and strategy located in the heart of KL especially near to KLCC. the carpet in the room a bit old.. There is a bit cram in the cafe area during breakfast.
Da relação conveniência e deslocamento para os pontos atrativos.
chegamos ao hotel às 13h00 e só às 15h20 tivemos as chaves do quarto e este ainda estava sujo. o quarto atribuido era com vista "obras" que depois de reclamarmos na recepção foi logo alterado para um quarto bem melhor junto à piscina hotel com quartos bastante gastos e a necessitar urgente de uma remodelação
Estar próximo das torres petronas, o fácil acesso ao metro.
O café da manha do Hotel é excelente, mas nem tente sair com nada de comida de dentro do restarante para fora. Retiram de voce o que pegou. Caso voce pagou a diária com café da mnha (o que recomendo) e nao fou utilizar no último dia por razao de horário de voo (solicite o box breakfast) vem um café da mnha razoável (o mínimo). Nao ter apto de alérgico e nao atenderem a nossa solicitaçao de apto no andar mais alto. Colocaram no primiero andar de hóspedes nao fumantes (quinto).
location and frendly staff