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Location We actually had to add another room because your representative told me that the suite slept four when in fact, it only slept two! I was very disappointed to learn this when we checked in!
The room and the friendliness of the staff The sortiment of the breakfast should be much wider
The room was very nice/new. The wireless internett didn't work. They had no restaurant.
Everything: location, size of the room, kitchen, the view from the balcony...
not too much...was bringing friends and was there already several times aswell with a conference group..and will definetively not come back complaints like rusty towels were even not considered...compared to excellent food prices in town the relation price-quality is very poor...comparable hotels in Austria with better ski resorts and nort 1 km distance to ski pists are quoted 20-30 % lower Included breakfast...7 Euro for breakfast is crazy in Slovenia considering that you get meat or pizza at same price
There were amazing view with the mountains and fresh air. You can go on a trip in a forest.Good discovery by bicycle. Easy parking. We were not satisfied with the equipment in the kitchen. (there were not enough spoons,knife,cup with saucer etc.)
Very new, very clean and very modern. Genuinely worth all four stars. Excellent choice of TV channels and flat screens. Quiet scenic location only 1km from town centre with some quality shops. Liked it so much we stayed an extra night.
The suite we occupied was very roomy and equipped with modern appliances. It made for an enjoyable stay and we awoke the next day relaxed and refreshed. The hotel staff were very helpful. The hotel is very modern but has an austere/clinical feel about it. It lacks charm as there are little or no soft furnishes around the hotel; there's lots of hard tiled surfaces with no carpeting, paintings or homely touches. Everywhere is clean and tidy and we couldn't really fault what was on offer other than the strange ambience of the hotel.
Clean room,big apartment, Rood staff,not helpful at all!
We reserved double room, but there were 2 beds besides each other. We missed the real double bed:(
Fantastic swimming poool, free internet wi fi
everybody from hotel staff speaks croatian language and they are very pleasent
Brilliant location and good facilities The coffee at breakfast is barely drinkable
Pool complex No a la carte that I could see
The swimming pool and seating areas
Nice pool and great view of the mountains. Great value after I rebooked it when the cost dropped. Free parking. Use of the saunas was extra so didn't use it.
View from hotel room Towel rack too high for me to reach. The shower cubicle was so small my husband would not have been able to use it. No shelf in bathoom to put toiletries on. No tea or coffee making facilities in room
Hotel is sitaated at the bottom of ski slopes, what was the most important for me and my husband.
Price, location. Outdated design, weak service (internet was not available on arrival and was not repaired even upon the third complaining, room TV's cannot be watched from bed, no iron, laundry in the neighbouring hotel), breakfast tastes of once COMECON trade union hostels.
1st class Hotel right in centre of village, Free parking right outside hotel. Would use again if staying in Kranska Gora.
The rooms were spacious and comfortable with a wide choice of food for breakfast. The staff were very friendly and courteous. As independent travellers, we were very pleased that the hotel provided free transfers to and from the airport. We didn't eat in the dining room in the evenings as it stopped serving quite early (8.30pm) but we enjoyed the cakes on sale in the tearoom and ate in the pizzeria on a number of occasions. Although service was often slow, the food was tasty. We also found enormous and tasty pizzas, pasta and squid at the Kotnik, and it's worth walking towards the main bus stop to find the Lipa, which has a mouthwatering menu. The hotel does not have its own swimming pool, but there is free access to the pool facilities in the neighbouring hotels - the Larix (60 metres away) and the Kompas (100 metres away). The staff at both these hotels were also very friendly and helpful.
Friendlines of the workers. Lack of direct (inside) connection between hotel and Spa center in Hotel Larix
Hotel was very nice and modern, pool was just great after skiing
I found the hotel staff very friendly and helpful and the food excellent too.I really enjoyed my week at the hotel. Not important factors but I would have liked a comfortable chair from which I could have watched the television. As I needed to do alot on my computer during the week, an extra light over the desk would have been helpful. I should have asked for that. Very enjoyable week and I will recommend to my family and friends.
London caffe, view on mnt from my room lobby
There is no smoking area inside the hotel.
Staff were extremely friendly. The service in general was wonderful - from reception staff to chambermaids - fabulous. Rooms very clean and comfortable - lovely duvet and pillow covers. Great views of mountains. Some of the (cooked) breakfast food was quite greasy. I would have prefered a spa in the hotel itself rather than having access to a nearby hotel.
extremely convenient to ski slopes. Excellent breakfast
Only advantage was the location right in the centre, else not much to praise about...... Although the room was ok, no special attention given to furniture, very basic, no shower, only bath. Basic breakfast and no real coffee served (for coffee lovers!!). This hotel is rather a restaurant (noisy at times), with rooms rented
not the weather it was raining- good food clean and friendly
Very nice familiar atmosphere and welcome. Very clean rooms and perfect equipment though simple. Perfect location in the center of the village very close to ski pistes. Easy parking. Copious and complete breakfast adapted to any type of activity including intense sport. Highly recommandable Nothing
Great service...Personal attention...Excellent!
The staff were polite and friendly, they arranged an early breakfast on our departure day. We ate in the hotel resturant each night during our stay and were pleased with the food supplied.
Perfect location in the very center of the village. Very friendly personnel. The hotel restarurant was nice but very expensive compared to other ones in the neighbourhood.
Excellent location in the middle of the village, just next to the church. We stayed at the apartment in the adjacent building, which was cosy and well appointed. Lovely atmosphere at the restaurant for dinner.
Cheap hotel in the heard of Kranjska Gora next to the church. Nice atmosphere with very polite and friendly staff. The rooms are quite small but not 100% cleaned up.
Everything, the price was great, the service was amazing and the food and overall experience was great! I would highly recomend this accomidation.
Excellent location - close to ski slopes and in centre of village.
O Hotel tem uma ótima localização, uma cidade bonita e acolhedora, as dependências do hotel são de primeira linha, quartos limpos e amplos, toalhas macias, camas novas, banheiro impecável, o pessoal do hotel super atencioso, o restaurante de primeira linha, ótima comida, variada com gosto, apresentação e sofisticação, café da manhã com uma boa variedade e farto.
Pleasnat attitude of staff/always helpful and eager to please We would have liked our bedlinen changed during our weeks stay also towels. Towels were changed as soon as we requested this. However the room was not cleaned during our stay. The bathroom wastebin was not emptied during our week long stay.
Everything - rooms, staff, place.. There is nothing i did not like
Staff very friendly and helpful, hotel very clean and beautifly located.
location old furniture.thay didn't clean every day
loverly old world hotel
it was realy great weekend at this hotel. Everything was ok and I will recomend this hotel to my friends :o)
very comfortable beautiful decorations loads of hot water and really good heating good beds!!!
The hotel was quiet, comfortable, fantastically well placed (so long as you have a car). Much better than being in Kranjska Gora. A really nice peaceful place, but with Satellite TV, free WiFi. The hotel is also the local restaurant/bar but still quiet. The food was really good. If you want the casino, don't stay here. Clean towels every day but no soap and shampoo/shower gel not replenished - but I admit we never asked! Not a problem at all but a little strange.
Nice atmosphere and very nice service. Beuatiful location and charmful place. Good prices. Sauna price looked too high for us and we haven't been informed about the price in advance. Price appeared on a invoice.
We rented an apartment. A charming place in a comfortable old house (next to the hotel) with a lot of character. Truly exceptional!
Lovely family run small hotel in an excellent location for walking in the Alps in summer and sking in winter.
Lovely, friendly very well run little hotel. The restaurant served very tasty food. Very good value for moneyWould very much like to recommend to anybody wanting to stay in Kranjska Gora.
Nice small hotell, friendly staff. breakfast was good and hotel had good restaurant where you can get good pizzas.
The hotel was located within a few minutes walk of the town facilites and the decor had a lovely Slovenian charm. It has an excellent restaurant, and the staff tried very hard to help when I had a problem with my car. For the money, couldn't be beaten. I would definitely recommend this hotel to any of my friends.
A good place to stay overnight and excellent breakfast No
Large room, pleasant staff, pizzeria in the building, fair price Location is at the entrance of the city, we were during off season for skiing so the bus is not circulating, need 10-15min to the center.
The staff were very friendly and helpful. The shower in our was a flexible hose in a giant bath and I would have prefered a normal shower unit.
Excellent location with room with mountain view and easy access to the centre. Breakfast and dinner very good
very nice lunch. good food.
The staff were very kind and helpful. The room is clean and large so that the bathroom as well. The breakfast was very good. Excellent quiet familiar hotel.
The hotel is very comfortable, clean, near a ski resort I paied 5 euros for key of ski box but when I left the hotel I returned a key but I didn't returne my money
friendly relaxed atmosphere
The location was great for skiing, food and staff was very good. No wireless internet in hotel.
Lovely location, very helpful reception staff. (there was nothing "Big Dave" did not know about local sport)
so close to cable
I can't say enough about this hotel - its perfect - hotel staff were very attentive/polite/helpful & friendly. The food is amazing we were on half board - something different every night (were there for 9 nights) and a great selection. Location is perfect as yo can ski onto the slopes.. Sauna facilities are very lovely and we enjoyed treatments down in the larinx. Highly recommend Watch out for the moany UK tourists who don;t like "foreign food" and the naked sauna.. a
Great location literaly on the slopes. Very clean. The hotel is part of a large chain of hotels and customers may use the facilities of all of them either for free (including a swimming pool) or at a reduced cost. The hotels are connected with a very handy mini-bus service. The hotel also hosts a lovely welness centre (not included in the room price) with sauna, turkish bath and a jacuzi. The dinner is served in a self-service restaurant with a rather poor variety of food. Considering the number of very cheap restaurants in town serving delicious Slovenian food, it is not really worth its price. Breakfast was OK though.
Vila Romana was extremely well-located close to the ski slopes, as well as bars and restaurants in Kranjska Gora. Our room was more of a 3-room apartment (than the small hotel-style room we were expecting). The whole place was spotlessly clean and had a cosey atmosphere. The owner was extremely helpful and friendly, and he spoke English well. We had a fantastic stay, and for such a great... Nothing at all - Villa Romana is flawless!
the staff was very friendly, full information was given about places to go (for sightseeing and for dinner), room was very clean, nice big breakfast buffet
My husband really liked the in room tea/ coffee making facilities. The pool was brilliant for a small hotel. The location was very beautiful. The staff spoke very good english & were helpful & friendly.
it's a very cosy place, the swimming pool and the sauna are very relaxing after a day in the snow,also very quite, good place to relax.
The service was very good No the entire stay was very relaxing and enjoyable
Service and friendly staff, also the pool and sauna were nice The distance from the centre - about 2 km walk after dinner at a dark and remote road was not at the liking of my wife
The warm hospitality.