The access to highway and eatery's The beds were to small the sink leaked and toilet took a long time to flush the lower level is were the put us and it felt like it. The security door to parking lot was broken. I told a staff and they said they have been working on it for a couple of weeks now. That really concerned me anyone could just walk in with no security surveillance.
Close to arrowhead The hot water served tasted like coffee. The bar/eating had real poor service and took evening help forever to serve you both days and they was not busy. The breakfast food was cold. Taco John was faster next door to get waited on. For $180 a night the soap dispenser in shower was not filled. For money I would stay at Drury Inn down road with free breakfast and evening free drinks and food.
nice, clean, and comfortable. Walking distance to the ball park. Overall a very nice place to stay. after checking in and getting to our room we discovered the a/c was leaking water and the corner of the rooms carpet was wet. We called the front desk at 3pm had to leave at 5:30 with no response. Got back to the hotel around 10:30pm still had nothing done about the a/c. went to the front desk and they had to move us to another room. The front desk employee said the would refund half of our cost for the room but that did not happen.
The beds were extremely comfortable. The pillows were so soft, too. I would go back just for the beds. The staff were also very very friendly! There wasn't anything I didn't like. It was very nice, honestly. :)
Best selling point is the location to the sports complex. The facility was clean. It was a nice place to stay but exception. I would stay there again.
The second room was cleaner and bug free at least. Where to begin, I am not one to complain but i have had better experience's at a $40.00 a night budget motel. Hidden driveway. no adequate parking or place to park to check in, Rooms smelt stale and had roaches in it, the bath tub in 2 rooms would not drain or drained extremely slow, The pool had no entry or exit steps, just a ladder. There was breakfast offered, but they wanted over $11.00 per person for some buffet scrambled eggs and cold cereal. The beds were hard as a rock. the noise from the lobby echoed throughout the hotel and down the halls. when i called to ask why the lobby was so noisy as i had a 7 year old trying to sleep. i was told quiet hours were after 11:00pm.
We were in town to watch the Cardinals play the Royals - so the hotel was in a perfect location! Staff were very helpful upon check-in. Bartender and wait staff at the restaurant/bar were fun and helpful. We enjoyed sitting at the bar talking to them. We loved the balcony in our room. Enjoyed the no smoking aspect of the hotel. Beds and pillows were too soft. The shower did not drain correctly so in the shower you had to stand in dirty water. Room AC was not very cold.
The young staff was pleasant. The amenities. No spa or continental breakfast (would have paid more for it)
Location across the street from the ballpark was great. Could have used a bit more counter space or a luggage rack.
The night clerk was very bubbly and friendly on check in and was helpful in helping me figure out how to get to the wifi. There should have been a better explanation in the room literature on how to access the internet from the room. It still refers to a data port on the phone, which is a bit outdated now.
Right next to stadiums The shampoo and body wash were connected to the shower wall and were empty
The room was nice and the continental breakfast was very good. We had a great time swimming in the pool. My favorite part was the manager. He was so nice and very helpful, a really great people person. Going up 3 flights of stairs with 5 kids but I got my workout lol.
The cleaning service The swimming pool too small and it wasn't open
Our paper showed frig and microwave, but none in room, when we checked in we asked about it and clerk said he could see what he could do, but since they was a mom and pop motel he couldn't promise anything for the money. We was there for two days, had to ask for towels both days, the second day we had to have the door card reset, the shampoo was half used. We watched a drug deal, 2nd day there was a man outside with a very large knife on him. 1st morning very large spider in room 2nd day very large roach. I would not refer anyone to stay at this place, no matter how inexpensive it may be. We thought about finding somewhere else, but decided to stay. NEVER again!!!!!!!!!!!!!! What you see in pictures on the internet is NOT what you get, but worse.
Staff was very responsive to our needs. Even though we had plenty of problems, the staff was responsive. Great overall value for the amount of money spent, which was next to nothing. Door wouldn't let us in half the time. Never got fresh towels except when we asked. Never had the sheets changed. Pool wasn't open, even though it was advertised as having a pool. Phone didn't work. TV remote didn't work. Beds were uncomfortable. I would recommend this place to anyone who is looking to spend as little as possible and not planning to spend much time inside the hotel room itself.
I liked the fact that it was close to my event and rate was good. The parking lot and no fridge in the room
Nothing. That place was absolutely horrid. Everything. We thought the place was under remodel, no it's just that bad! We didn't even take the card back! Awful awful place.
Nothing Drugs dealers,prostitutes and disgusting rooms.we were too scared to stay,and of course no refund.