Camas muito confortáveis Eles ignoraram o meu cartão de serviço de quarto as últimas 2 noites.
Eu amei este hotel. Um dos mais bonitos I já se hospedaram no. A equipe foi amigável e útil, e o quarto foi fantástica. Excelente vista da cidade também.
The Staff were friendly and explained anything I needed information about. I would have liked to have known it was valet parking only from information provided in the description.
Location was perfect, walking distance to sprint center, many restaurants and downtown area. The decor and appearance was classy and elegant and view was outstanding. Expensive parking $14 for one night
Never cleaned the room, lost my keys at the valet, mirror fell off of the wall, room service forgot to bring our order, literally anything that could go wrong did!!!!
Location and cleanliness was great. They do have a shuttle to take you places within 3 miles but it want not operating during my stay because of staffing problems. Staff was courteous and helpful. I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.
Great location and room Pillows were flat and hard :(
It was very close to point of interest. It also had a great bathroom! The bed and pillows were extremely comfortable. The room was a smaller than I expected.
Front desk gave us all vouchers for free cover to get into the Power and Light district (worth $10 each) and vouchers for free cover for two of the bars within it. No refrigerator or microwave in room. Expensive parking.
Historic hotel in the heart of downtown Kansas City, close to numerous restaurants and sights, this hotel kept the old charm with nice updares to meet today's traveler. I actually ordered some cookies when I returned late from Insomnia Cookies, they delivered fresh, warm goodness. Overall the hotel is nice, clean and the showers provide nice pressure which I find less likely these days and a welcomed surprise when shampooing my thick head of hair. I was traveling for work, but I could see how it could also be a nice romantic getaway as well.
Staff was nice Nothing
Perfect location for Power and Light District. A bit far away from the city centre; would need a bit of a refurbishment.
The locations was perfect for our downtown stay. The city was alive with people and I felt it was a safe place to stay. Although the hotel had an attached parking ramp, there were no stalls available for any of the guests who checked in Saturday afternoon. This was a major problem because I had to park three blocks away.
the breakfast in room was good and nice. Next to elevator in room 1224, kept me awake most of the night.
good value location was good but not ideal; i.e we would prefer to be a little closer to Main street.
Spacious king size suite, comfortable bed and pillows, quiet room on first floor, full size breakfast buffet. Security guard patrolling parking lot at night. White comforter had makeup stains along top edge
the location, and the staff loud occupant above me
The hotel was fairly easy to get to and decently close to the activities we were planning on doing in the city. We had no major issues and not having to pay for parking was great! Our room was clean by most people's standards and the staff did their job. The hotel was fairly dated and had a strange smell. The breakfast, while free, was disappointing at best. We didn't go to the pool area so I cannot say much about that. The neighborhood is a little off putting and not a place I would suggest taking a family to. However, it did what we needed it to do which was to give us a place to sleep and get ready before spending our days doing things around the city.
Desk Clerk was amazing. very noisy late at night. need to quiet down rowdy teenagers
The beds were dreamy and everything was super clean, I also liked that there support being "green". Staff helpful and caring . Good healthy breakfast. I liked everything:))
Very close to Children's Mercy Hospital. I asked the front desk 3 times, 3 days in a row to please fix the light in the bathroom. Each time they stated it would be taken care of. I gave up after the third request on the third day. They are obviously NOT passing along the requests to have maintenance fix these sort of things or there simply was no maintenance person available. But really how hard is it to change the fluorescent tube in a bathroom. I should have asked them to give me the hardware and i could have changed it. No fun shaving in the dark. Also on the first night the fire alarm went off 3 times, all false alarms. This was between 8:30 and 10 pm. It seemed to be caused by lightning close by. Each time the piecing alarm went on for many minutes with the staff unable to turn it off.
Nice place to stay, clean rooms, quiet. Good location, close to the plaza and a good variety of restaurants close bye. Beds were pretty comfortable, the complementary breakfast was good. My only issue with the whole place was the pillows were thick, I am used to a different style of pillow. I have noticed that many hotels implement these style of pillows, so I would not attribute this hotel as having terrible pillows. Just that I am used to my pillow at home.
Close to downtown Wi-Fi for the single bed rooms (Engenius South) is not working.
Free hotdogs and cookies in the evening and a hot breakfast in the morning, Staff was so friendly! there was no refrigerator in the room