Funcionários muito solícitos e simpáticos Extensão do horário do desjejum
Para além de muito prestáveis, os funcionários são de uma ambilidade desmedida. O serviço, na generalidae, é bom e oferece um excelente serviço de transportes. Não. correu tudo muito bem
Bem localizado, bom serviço.
O hotel atendeu bem minhas expectativas, a principal era a proximidade do aeroporto de Heathrow que viabilizou meu deslocamento com grande volume de bagagem, de táxi, a um custo muito baixo.
People were basically friendly. I left a pair of pierce on the bedside table, and a cleaner didn't see them and dropped one on the floor. I could not find the other one so I moved the bedside table and found some rubbish papers and balls of dust, which was quite unpleasant. Re the other one of the pair of the pierce which was missing I talked about it with the hotel personnels and the cleaner cheched the rubbish bag which one of the personnels had fetched from a big rubbish container outside the hotel. Fortunately she found the missing one from the rubbish bag, but it was covered with cigarette ashes. I received no apology for it, and the personnel, who seemed to be an ower, said only "conguratulations." The follwoing day a cleaner (I don't know if the cleaner was the same as the clear from the previous day) again dropped a visually substantial, hard to miss, cosmetic bottle on the floor from the same bedside table. They don't seem to learn from a mistake.
Very helpful staff, personal attention.
not as I was expecting from the photos
very friendly and helpful staff, good breakfast fish was not fresh at dinner
Friendly, very good location, very nice staff,really near underground station. I do recomend this place
The full english breakfast was very bad,my friends breakfast had hairs in it,all cereals were of the cheapest brands,sausages particularly nasty,alex polizzi(hotel inspector) may have had a field day here
Good Location Noisy, limited choice of cereals
The breakfast was good! Other than the breakfast we did not like anything about this place.