Villa Santi Hotel

Prós: Hotel was in the centre of the town

Contras: Hotel is a little run down. Needs to be freashened up. Cracked floor tiles in foyer, drab chairs, dusty.

Contras: staff was not helpful; room was not cleaned properly,

Prós: Location

Contras: No outlook from rooms and dark Musty smelling Wash basin constantly crawling with ants

Never again - staff ruined my vacation

Contras: The hotel had no record of my confirmed and paid booking when I arrived. I showed them my confirmation and payment record, and after puzzling over it for an hour they shuttled me to their "resort" far out of town without apology. I was put in what must have been an overflow room that smelled like sewage. They refused to offer any refund and said that I had to take it up with the website. I was stranded there and forced to eat at the overpriced resort restaurant because it was late and there was no way back. The next morning, after a long wait, I was moved back to a room at the main hotel, again without apology. The room I was placed in was entirely average and the internet did not work. Luang Prabang is a lovely city, but I lost half of my two days there dealing with this hotel and its incompetent staff. Location is the only upside, but there are plenty of lovely looking guesthouses in town that I have no doubt would offer a superior experience for 1/4 the price.

Precaria

Prós: LOcalizaçao, localização, localização