Villa Edera Residence

The rooms were reasonably well appointed with a decent sized kitchen. We had a very poor experience checking into the hotel. 1. There was no one to meet us, we called the hotel and could hear the phone ringing but no one came for us - we had to call booking.com and eventually someone came to the door. 2. They demanded an extra 36% on top of the confirmed rate through booking.com when we arrived (we had booked the apartment and received confirmation for 3 guests and the confirmation clearly stated that there would be no extra costs) for an "extra bed". Otherwise, they said we can sleep all 3 in the double bed or "you can go stay somewhere else". After spending a while looking for this place and having a short time in Bucharest before having to fly out from nearby Baneasa airport in the early morning, we had no choice but to stay there and pay extra 3. The extra bed turned out to be an extremely uncomfortable sofa bed with a big bulge in the middle (and it is the sofa bed that is in the lounge room!) No idea how they can justify paying for an extra bed that is already there! 4. They did not accept credit card payment even though it clearly states on the confirmation that it did (and so did the stickers on the wall) - apparently the machine was taken away by the owner 5. Even if you could pay by credit card, you would be lumped by an extra 2%-4% fee, and no where is that stated on the confirmation. I average 200 nights away from home (or more) per year and have visited 40+ countries and stayed in every imaginable accommodation type for work & leisure. In my opinion, of these 1000+ stays, this one takes the cake for most blatant disregard for the terms agreed. The only stay that comes close to this was when a hotel in Cambodia tried to reneg on complimentary breakfast (but that is extremely minor, and it was a lot cheaper too). Lest people think this is symptomatic of Romania, the two other apartments we booked through booking.com in Romania were absolutely great - the staff were friendly, and everything was as per the confirmation

Very nice and friendly appartement with fully equipped kitchen Not that close to the city centre

Modern apartment building close to the centre of Bucharest. Good security. Close to main bus routes and Grivita metro station. Price information: The rate quoted by Booking.com was 350 euros for 7 nights, incl. Vat. On arrival the payment requested was 350 euros plus vat. To pay by credit card would have incurred a 2% surcharge. I was told that paying cash I would escape vat and 2% surcharge. Payment was requested in advance, which meant I had to search for a bank with an atm that would accept my uk debit card.

the facilities and the total independance! the imposed payement in Lei , to a so bad rate that the price increased of 10%

The rooms were quite huge. The place was clean and quite It was far off the center. That s why I wouldn t return there anymore

Friendly service and bright rooms with internet connection Suggest to have WiFi internet access and a desk/chair with power point for working