Novotel Bangkok Silom Road

Everything. We were put in a room next to an employee office. All night and all day people were going into and out of this office talking loudly. This wouldn’t have been so bad except that the doors rattled so heavily each time these employees went into this room that it sounded like someone was violently trying to enter our room. More than a dozen times that night me and my partner jumped out of bed thinking someone was coming through the door. The air conditioner ran but did not make the room cool. After three hours of sitting in our room and sweating we called maintenance to look at it. It took them an hour to get it working better - but not much. It was uncomfortable all night. Our room was right across the alley from a kitchen. All night long we could hear the kitchen staff yelling, washing dishes and banging things around. This was the worst wi-fi I have ever encountered in a hotel. There was nothing on tv so we decided to watch Netflix, but that proved impossible as every few minutes we would loose connection and try and find a new place in the room that might be better connected. We finally gave up. The next morning trying to book a room I had to sit in the lobby to get wi-fi, and even there it went in and out. We booked a room a few blocks away the next night paying $30 more and it was ridiculous how different everything was there. Much much better. Stay away from this trash!