Northampton Marriott Hotel

The room was lovely- v.clean and comfortable! The Angel Spa Treatment Lady was fantastic. The staff were great too.

The food was very expensive- didn't personally think it was worth the price. The windows are very thin- not ideal for a hotel located near a busy motorway, it also left the room really cold during the night. The aircon in the room was broken and we could not turn it off at all- disturbed our nights sleep!

Quick check in and good breakfasts

Arrived at 5.00pm and the corridor to my room was littered with room service trays that had not yet been collected. Created a bad impression.,

Good location for travel up m1. Effective/swift resolution by management of complaints. Mariotts have modern rooms and Canadian-style facilities.

Confusion by check in staff on difference between full account prepayment and recording of credit card details for room charges. After a long corridor walk, we found our room was already occupied - raising security issues, not to mention a major inconvenience. We were not alerted that a four digit code is required to exit the parking lot, requiring a return to the desk.

Breakfast was decent enough, room was clean, bed was comfy, handy for the golf course if you like golf

Decor a bit dated, shower could have been better