Le Royal Méridien Abu Dhabi

Great place but the staff needs to come forward better

Prós: Beautiful and elegant. Everything was impressive. I found some hair in the bathroom but was cleaned promptly.

Contras: The excellent attention to details, room comfort and decor was unfortunately eclipsed by the service response. Although most members of the staff were cordial and attentive, there was a sour note when I had two guests meeting me at the lounge. They ordered a juice and had some coffee and for that I was charged a ludicrous amount. I spoke to the people at the front desk up to no avail and at the end I was told that was a charge for the Buffett, which they didn't touch. Very disappointing.