Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,7
Everything was great.
Prós: The check in was easy and took about 2 minutes. The hotel store was stocked with anything you at want or need. It was clean! So clean! The rooms, lobby, elevators, restrooms- very clean. Elevators were fast. Parking was a non issue with their parking garage. Center of everything in downtown Denver.
Contras: I only wish the pillows were more comfortable. They were fluffy and looked pretty but as soon as you lay your head on them they fell completely flat. I had to use the decorative pillow from the chair in our room to put behind my pillow so I had at least a little elevation. My husband had to roll his in half to sleep. The only other thing is that there was no microwave in our room so leftovers couldn't be eaten. Not that big of a deal but would've been nice.
avaliação de
-
9,4
Contras: They charge to use their business center. The shower curtain smelled awful when first checking in. Had to have staff replace. The main light when entering the room would only work sometimes.
avaliação de
-
6,5
It was ok
Prós: I loved the location. It was central to everything. The hotel and rooms were very modern and luxurious.
Contras: They already charge an arm and a leg, but the also charge their own guests to park overnight. It was $35 every night I was there!. Next time I'll stay further, pay less, and still have quality sleep. I can just Uber.
avaliação de
-
10,0
Prós: Nice place, good price, excellent service and ubication.
avaliação de
-
9,4
Prós: The bed was very comfortable and the accessible bathroom was roomy and well designed.
Contras: We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
avaliação de
-
10,0
Prós: Well Clean!!!
Contras: N/A
avaliação de
-
9,4
Great location and hotel but 6th floor is noisy
Prós: Comfortable, clean, great location, electronic check in and check out.
Contras: The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
avaliação de
-
7,7
$$$$ parking
Prós: Clean room nicely updated.
Contras: Excessive parking fees that were added in and not disclosed at check in or departure.
avaliação de
-
8,0
Good hotel
Prós: Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
avaliação de
-
10,0
Prós: Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
avaliação de
-
10,0
Excellent service and facilities
Prós: When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name!
Contras: I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
avaliação de
-
9,4
Great but very thin walls
Prós: Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants
Contras: Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
avaliação de
-
9,7
Everything was great.
Prós: The check in was easy and took about 2 minutes. The hotel store was stocked with anything you at want or need. It was clean! So clean! The rooms, lobby, elevators, restrooms- very clean. Elevators were fast. Parking was a non issue with their parking garage. Center of everything in downtown Denver.
Contras: I only wish the pillows were more comfortable. They were fluffy and looked pretty but as soon as you lay your head on them they fell completely flat. I had to use the decorative pillow from the chair in our room to put behind my pillow so I had at least a little elevation. My husband had to roll his in half to sleep. The only other thing is that there was no microwave in our room so leftovers couldn't be eaten. Not that big of a deal but would've been nice.
avaliação de
-
9,4
Contras: They charge to use their business center. The shower curtain smelled awful when first checking in. Had to have staff replace. The main light when entering the room would only work sometimes.
avaliação de
-
10,0
Prós: Nice place, good price, excellent service and ubication.
avaliação de
-
9,4
Prós: The bed was very comfortable and the accessible bathroom was roomy and well designed.
Contras: We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
avaliação de
-
10,0
Prós: Well Clean!!!
Contras: N/A
avaliação de
-
9,4
Great location and hotel but 6th floor is noisy
Prós: Comfortable, clean, great location, electronic check in and check out.
Contras: The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
avaliação de
-
10,0
Prós: Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
avaliação de
-
10,0
Excellent service and facilities
Prós: When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name!
Contras: I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
avaliação de
-
9,4
Great but very thin walls
Prós: Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants
Contras: Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
avaliação de
-
7,7
$$$$ parking
Prós: Clean room nicely updated.
Contras: Excessive parking fees that were added in and not disclosed at check in or departure.
avaliação de
-
8,0
Good hotel
Prós: Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
avaliação de
