Hotel Pineta Palace

As acomodações são boas e o quarto é confortável. As funcionárias da limpeza e da cozinha, do café da manhã são amáveis e muito respeitosas aos hóspedes.

Alguns funcionários da recepção são grosseiros e não são cortezes. Não estão dispostos a ajudar em caso de necessidade dos hóspedes. Apenas um dos funcionários se mostrou solícito às nossas necessidades em uma cidade que nunca havíamos visitado e às nossas necessidades durante a estada no hotel.

A maioria dos funcionários eram super simpáticos, o pequeno almoço também é muito bom pois é Buffet... a localização não é das melhores sendo que existe um caminhpo alternativo que é muito melhor infelizmente não é muito divulgado

houve um pequeno incidente com o funcionário do hotel responsavel pela recepção durante o perio das 24h até as 6h, eram 3h da manhã e tivemos que ficar mais de 30m ao frio pois não sei porque motivo o funcionário não estava no seu posto de trabalho e apesar de todas as tentativas efectuadas por nós e mais um casal que se encontrava hospedado no mesmo hotel...o funcionário não apareci...foi uma situação muito desagradavel que foi comunicada ao hotel.

Bom café da manhã. Funcionários atenciosos..

O que menos gostei é sua distancia do centro.É necessário caminhar um pouco até o ponto de ônibus para depois pegar o metro. Acabavámos gastando pelo menos 1 hora na locomoção.

Cleanliness

location is far from public transportation, there is no kettle in the guest room

The small breakfast of a croissant and coffee was good.

The fact that there was no kettle in the room.

the room was comfortable the bed was excellent and decor modern and excellent view from the balcony

I didn't like that the staff didn't show more interest and heart when explaining near by places and outlets of the hotel and as we arrived I was feeling ignored and like they want to get rid of you

Breakfast.

When we arrived at the room, one bulb would not light up and the rest were too dim and the room appeared too dark. They sent a technician to replace the bulb but still the room appeared dark and dull. Bed and sheets were not clean enough. First day - only bath towels; no wash towels; Second day - no towels at all, they sent some when asked. The bathroom layout was the worst I have ever seen in any hotel, because the sink was the largest I have ever seen. That resulted in only a ten-inch space between the sink and the toilet to manuver to get to the bath tub; it was quite an effort. Hotel staff is not friendly; basically, you don't feel welcomed on asking any questions. If you are not with a tour group, dont stay here. Bad location.

we were upgraded to their "luxury" floor. seemed standard for a US hotel but was definitely the nicest European hotel Ive been. a buffet style breakfast was included in the price, great cappuccino

card keys kept decoding, 3 nights in a row we would have to get them re-prograqmmed to get back to our room, was kind of inconvinient to get to Rome city center unles su took a taxi at 0600

Room is quite nice for Rome standard. Variety of food at breakfast. Staffs are helpful although not very pleasant. Can arrange taxis to airport at good fix price..Shuttle to city is helpful althouth not frequent enough.Good dining at the basement dining room.

Location is in residential area and far from tourist attractions. There is nothing around. hardly find any resturant..but there is a supermarket about 300 m. away..u can hear lot of noise from the next rooms..

it's clean and quiet, comfortable bed, helpful staff,not far away from the bus station.

no

the breakfast

small rooms, very thin walls

More informations about cultural events and more facilities of transport to the center

cleanliness of the hotel.

furniture in the room are too old