Axis Porto Business & Spa Hotel

Aparência, café da manhã, quarto e comida do restaurante.

Internet e funcionários do restaurante estressados.

Pequeno almoço agradável. Empregados muito simpáticos e prontos a responder às nossas questões

Satisfeito pelo que encontrou

O pequeno-almoço foi muito bom a cama muito confortável.

Encontrei pó e manchas nos vidros das cabeceiras, pó no telefone da casa de banho,, cabelo pequeno no lavatório

The staff is very nice specially at the reception

The spa is 3 euros per hour + 5 euros for a swim cap. In other hotels it is free. First day the breakfast was very bad, good variety but croissant not fresh, fruits not fresh but the second day was better

Food was above expectations.

The hotel has a handicap sticker at the entrance though this only includes physical handicaps. My autistic son had to wear a swimming cap in the SPA, which I totally understand, though I asked if there could be some empathy towards his neurological difference in case he didn’t wear it and it was denied. Luckily my son managed to wear the cap though The person responsible for the SPA did not show any compassion nor solution towards a possible outbreak of an autistic boy. The hotel made a discount of 8 euros to compensate me though not a single word was said to me from the person who allowed this 8euro discount - I could have given some insight about Autism for free. Btw, the SPA was 9euros. Although the rest was great, you need to be aware of people’s needs and until then, don’t show off a sticker at the entrance...