Arte Hotel

Location is perfect, right at the center near everything, including Metro, tram stop, and a 24h-market. The staff was very very nice and helpful with everything! Even though it's next to a big street, it was very quiet.

The room was a bit too warm, changing the thermostat didn't really help. Also the bed was on the soft side which may or may not affect all people. The standard rooms are a bit small for 2 people.

Breakfast was good. Facilities were good. Room was good, shower was excellent, bed was very comfortable. Great location. Staff very helpful.

There was a very slight constant ringing noise from the electrical services in the ceiling, which was quite annoying. I managed to sleep as I was so tired. Staff at reception looked a bit lost and confused when we asked for a VAT invoice for our company, despite requesting it on booking.com when we booked the rooms in December.

The location is great. Clean, old but well maintained hotel.

We asked for a cup of coffee on 31 December In the morning. At reception we were told there was noone in the hotel to prepare a cup of coffee for us. Reception offered us a nearby coffee shop. At check out we were told we had used the mini bar which was not true at all. No apology again.

Location, elevator, reasonably sized rooms

Quite old fashioned, rather basic breakfast.

Nothing

Breakfast was awful, the worst breakfast I ever had in the hotels

Nice staff, wireless working perfectly, right in the centre

Exceptional choice!!!!! Nothing negative..Nothing at all..Free parking space, clean & comfort rooms, great staff, great location...I recommend it!!!!!!!

Everything was Great!!! No complains what so ever.

Good location, near center of city,very cleaned,good price.

The refrigator and the aircondition doesnt worked.(Room 503). Also at bathroom sometimes we had water for shower and sometimes stopped(for 5-10 seconds).

The location was excellent, right in the city centre. The staff were friendly, professional and helpful. Room was average size, very clean with nice bathroom and facilities. For 50 euro a night, this was excellent value and I would recommend it to anyone coming to Sofia for a short stay who needs a place to relax after a day of sightseeing.

Very central location, small rooms but tastefully decorated, very clean. Quiet. Staff helpful.

The air conditionning was very loud (and woke us up everytime it switched on). The beds are small (160cm wide) and there are no twin beds rooms (i.e. for kids)

The hotel is very charming and all in good taste and artistic. There's an excellent benefit-cost for it.