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Loved the room nber 4. Step down into bathroom even at 5ft 2 I bumped my head.
I felt comfortable and welcomed. The breakfast was amazing...white linens and the food was prepared expertly and served by nice people. Dinners were excellent and well priced. The room was basic, but clean. I think the staff was wonderful. Overall I liked it very much, just as I imagined a pub/hotel in Wales might be. I would recommend this hotel to friends and family.
A friendly hotel with pleasant and helpful staff. Nice swimming pool.Excellent breakfasts. Our room - in the pool house was very small
the location was good, very close to everything in Hay. The breakfast was good. They let me stay in the car park even after I had booked out at 10.30am Trying to park the car was difficult, the alley to the car park was so narrow. There was no one there when I arrived to check in at 12.30pm. My room wasn't ready. The TV in my room didn't work at all. There was no one at reception again when I came back at 9pm, no one until 8am the next morning so I couldn't report the TV not working. Noise from the traffic on the main road through town vibrated the room. The bed was very saggy and lumpy. There was carpet in the bathroom and round the toilet which isn't good for smells.
Excellent breakfast, nice pool, good for walking into Hay, free car-park, comfortable bed, nice towels. No bedside tables/lights, poor room lighting, no pool towels (had to use bath towels), a little basic.
Position. Friendliness and helpfulness of owners.
the swimming facility
The staff did everything they could to help us enjoy our stay ,and the breakfast was very good indeed .We were meeting friends .who were more impressed with their room So I would reccommend the seven stars but not our particular room . Our room was clean and comfortable .But it was attached to the pool area in what seemed to be an insulated shed.The internal decor was drab and unpleasant .In addition the bathroom had no ventilation or an extractor fan .But on the plus side I could just flop into the pool through a sliding door .So on balance ok
The room was cozy (actually smelled good!), location was perfect for exploring Hay-on-Wye, and breakfast was superb.
It was close to the bookshops (which was the point of the visit to Hay on Wye).
The very nice and substancial breakfast. The use of the pool and sauna.Friendly Service.No N/A
Excellent breakfasts, very friendly staff.