Prós: My favorite hotel in Greenville. I've stayed at several different hotels and this one has THE best breakfast around. beds are very comfortable and cleanliness of rooms is excellent.
Contras: Trash overflowing,dirt on floor & hair in bed, bathroom floor & dirty tub.Went to the lobby to get sheet set & pillow case & made the bed myself. Didn't eat breakfast (not sure the dishes were clean). I've stay at numerous Marriott's in different states.
Contras: The fire alarm went off at 430 am with no explanation from the staff when returning to our rooms .
Prós: Love this hotel! The front desk clerk(so sorry to have forgotten her name but she was African American, long hair & was working around 2/2:30 on 6/29)she was so pleasant and the room was very clean and comfortable.
Prós: The staff was very friendly and helpful.
Contras: Nope. It exceeded my expectations and I'm sure I'll stay there again.
Prós: Plenty of room. very quite. great location
Prós: the room and the fresh breakfast! I did not try the fruit, so I'm not sure of it's freshness. Coffee is very important to travelers...it was ok, would appreciate a more gourmet blend....
Contras: The front entrance outside was not very appealing and my first impression driving to the area was that it was probably not very safe. The neighborhood itself approaching the hotel from ECU's campus was a bit concerning. The hotel property did feel safe!
Contras: Did not allow me a late check out
Prós: Extremely accommodating, friendly, gracious staff! Thank you for a wonderful stay.
Prós: The room was spacious and clean. The staff was very nice.
Prós: The staff was very friendly and the hotel was very clean. Breakfast was more than what was expected and even the other guests staying at the hotel were pleasant. I truly enjoyed my first stay at a Best Western. I will stay at one again, /&: I will stay in the hotel the next time I am in Greenville. For the Greenville,NC area this is one of the nicest, cleanest, friendliest and best located hotel.
Contras: They did not have any extra pillows for the room, but was able to get some from a vacant room. That morning of breakfast the employee was asked for some butter... her response was that she had not had butter in about three weeks and to go write a review on trip advisor and complain until it gets done. Also when checking in I told the front desk that we were traveling with a dog. She proceeded to tell me that it would be a 20 dollar pet charge. I told her that it did not say anything about a pet charge and I was told the fee was going to be waved. After checking out of the hotel and getting home I realized that the same employee who I spoke with who checked me in and out charged me for the pet fee.
Prós: It was a good value for the money. All of the employees were very helpful and friendly.
Contras: There was a delay checking in due to incorrect pricing from Kayak's partners. It was very difficult for Best Western employees to contact customer service to get the issues straightened out. I was and still am worried about being double charged. Also the breakfast could have been more appealing and offered more nutritious choices.
Prós: The entire faculty was impeccably clean, beautiful and elegant
Contras: Not Applicable
Prós: Outside sitting area
Contras: Extremely loud music in the bar area
Our first room reeked of cigarette smoke
Prós: Yhe hotel itself is nice. The staff at the front desk was wonderful. While waiting for our room to get ready they gave my fiance and I complimentary drink cards. The bartender was wonderful also.
Contras: When my fiance, my 3 yr old and my 14 week old got to the room(junior suite), the floor wasn't even vaccumed. Found a straw wrapper from the child who was there before on the floor, they still had a pack and play in there, I guess suggesting for my 14 week old to sleep in it, though I already brought my own, the sheets were dirty and there were crackers all under the pack and play matress. It was never cleaned. ONE of the toilets still had feces marks from the people before. The furniture is not well kept. Needs to be updated for the price they ask for the Junior Suite. And this suite needed a blow dyer.
Prós: A faculdade inteira foi impecavelmente limpo, bonito e elegante
Prós: The location is perfect for my needs but I don't think I'll be back. For the price I expect better. No breakfast and dirty sheets we the 2 biggest reasons for not returning.
Contras: When we got to the room we were exhausted. Flipped back the comforter and the sheets were dirty and a LONG black hair on the pillow case. I'm blond and my husband has a buzz cut. They sent someone up to change the bed and she had a major attitude .
Prós: Me and my husband we are very happy with the hotel. And the facts that everything was so close. We will be staying there again.thank you so much.
Contras: No everything was perfect
Prós: I like the location it's in the mist of everything
Contras: I didn't like that breakfast was not included with the room
Prós: The staff was very friendly. The hotel was clean.
Prós: The room is decorated beautifully. All staff were very polite and helpful. Great location to everything you need. Walmart right across the street. Mall 5 mins away. ECU less than 10 mins away. Target 5 mins away, grocery stireb5 mins away.
Contras: They advertised free breakfast but it cost 9.99 but totally is not worth at price at all. However after explaining to front desk that breakfast was advertised for free, they made the decision to give it to me for free.
Prós: I liked the hotel, it was clean and convenient, everyone seemed really nice. The room was clean and ready on arrival. Beds were comfortable. Id stay again.
Contras: had to pay for breakfast which was average, should have been included but thats just my opinion.
Prós: It was in a very good location.
Contras: The shower had a lot of mold in it. When I checked in the 1st room I was given a key to was occupied. This made me feel unsafe about my room. The response of the person @ the desk when I returned the key was 'this has happened too many times this week'.
Prós: Room was nice. Good sized tv.
Contras: Room smelled like body odor. It either went away or I got used to it fairly quickly though. Bathroom is somewhat cramped.
Prós: The location was great for us since we were visiting our son at ECU.
Prós: Quiet. Clean. Bed was very comfortable.
Contras: Was disappointed that breakfast was not free when my itinerary clearly said it was complimentary. It was one of the reasons I chose the hotel
Contras: The internet was down and nobody knew how to fix it. The IT would not return the hotels call.
Prós: Our room was definitely much better than we expected and the staff was great if I'm ever in Greenville again I will be staying here
Prós: Good Location and it was a nice room,very surprised The day shift staff was very friendly. I would stay there again if we My wife and I needed to stay in Greenville.
Contras: The night shift gentleman seem like he didn't want to be there when asked a question very short and somewhat rude. I didn't let one person ruin the experience for my Wife and I. Please recommend this to anyone just stay clear of the curly headed white male with a scruff look when he's working.
Prós: Hotel was much nicer than we we're expecting for the price, room came with a full kitchen, very comfortable bed, everything was very clean. Staff was super helpful/ knowledgeable.
Contras: It was just a pitstop, wish we could have stayed longer! We were headed to OBX, it was 2 hours away, otherwise we would have come back for another night.
Prós: Property was a good value, staff was responsive and rooms were well kept and comfortable.
Contras: Stayed at Candlewood to attend an ECU football game that night. The INN had a full complement the day before and had all rooms booked for that night. We were told that it might be possible to get an early check-in, 2PM vs. 3PM so we would be able to get started on our tailgate. They did get us in by 3PM but they were scrambling to get rooms ready for the turnover.
Good effort just an unusual set of circumstances.
Contras: Air conditioner leaked in room. Floor was wet in morning
Prós: The hotel had a good location and the main parts were clean and well run. The manager was very nice about the dirty room and gave me credit.
Contras: My room was dirty on the floor, carpet dirty and when I dropped something onto the floor, I came back with other peoples trash under the dust ruffle. The bathroom had something nasty dripped on the floor.
Prós: My family and I stayed there for two days to attend my brother graduation from Residency, and we like this place lot: peaceful, cheaper price compare to other hotels within, friendly staffs, great location for us, nice breakfast, etc
Prós: The woman at the front desk was amazing and very accommodating. The rooms were extremely nice. The breakfast and free wifi and free parking were fantastic. I have nothing bad to say about this place. 10/10 would recommend.
Contras: The walls are paper thin - we heard everything in the room next to us. A lot of college kids were staying there and it was noisy in the halls.
Contras: Very clean and nice
Prós: It was extremely affordable, friendly and clean.
Contras: The exercise room had only one working machine, a treadmill. The rooms had no soundproofing. I woke up every morning to my neighbors' alarm clock.
Prós: The room was small but clean. We got a good nights rest. Would stay again. The value and price were great.
Prós: Ótimo preço
Contras: Ar condicionado vazou no quarto. Chão estava molhado na manhã
Prós: A moça na recepção foi incrível e muito acolhedora. Os quartos eram extremamente agradáveis. O café da manhã, o WIFI e o estacionamento gratuito eram fantásticos. Eu não tenho nada de ruim a dizer sobre este lugar. 10/10, recomendaria.
Prós: Nice clean rooms, very friendly and helpful staff, great location with many restaurants within 10 minutes. My daughter just graduated from ECU and this has been my go-to hotel on all of my trips down from NY to visit her.
Contras: My single complaint is that the nice new flat screen TV's only have analog channels.
Prós: Very comfortable beds and rooms. Nice staff. Free breakfast.
Contras: The curtains had tears in them, the carpets are old and stained, and there was a hole in the closet door.
Prós: Very clean and spacious
Contras: No music channel on TV
Contras: This is a smoke free facility- the room next to us was smoking heavily the hallway was filled with smoke our room now had the smoke smell. My family has asthma problems this was becoming an issue I called the desk an informed them of the matter my reply was they could do nothing. Why advertise that you are a smoke-free facility. This continued our entire stay. So the ones not abiding the rules can get away with it and others suffer for it.
Prós: A very nice place to stay in the city, yet quiet at night. Close to many convenience stores and restaurants. Staff very friendly and accommodating.
Contras: Does not keep enough water in their vending machines.
Prós: While my expectations were not high at all, even they were not met. Check in was quick and easy, but the parking was atrocious. Vehicles double parked, a trailer parked across 4 prime spots, not good. The room was filthy. Bed linens stained and had burn holes. The microwave worked for a out 30 seconds then went out. The tv was difficult and had to channel guide. Drug addicts on balcony all night long. Luckily we will not be back in this area. Could be a decent hotel if someone cared enough.
Contras: For all of the above mentioned reasons this hotel is unsuitable for anyone other than a drunkard leaving a bar.
Prós: The building, front desk, and Breakfast Room were inviting. It was largely clean. The breakfast was more than adequate. The Front Desk provided us with emergency one use toothpaste.
Contras: There was mold on about half of the tub-to-tile grouting. There was crud in the corners of the Bathroom. Perhaps the cleaners should sit on the toilet to get a new perspective on the room.
My partner felt there should have been some form of eggs and bacon at Breakfast.
Contras: Had free USA-Today but did not have local newspaper or rack
Prós: Its was a good location near the convention center and restaurants.
Contras: The room was not very clean and very old furniture and appliances. It works for a night or two but not so good for the price.
Contras: the a/c was loud
Prós: Convienietly located near restaurants and entertainment, had a pool, good continental breakfast, friendly staff
Contras: Our room had a fan on the carpet when we arrived, we were told rain had leaked in, we had to ask for it to be removed. The room had a damp smell. Although it was a smoking room, it smelled as though someone had smoked marijuana in the room. The manager on duty (Raj) kept incorrectly correcting the young girl checking us in. He was doing something else and would correct her even though she was correct in what she was telling us. If he were paying attention he would have heard her.
Contras: Sheets weren't clean. Floor was disgusting. Very musty inside. Easily the worst hotel room I've ever stayed in.
Granted, the only reason I stayed here was bc there was literally nothing else available.
Prós: Close to my sisters house
Contras: No elevator and no room available on bottom floor which we really would have preferred since husband had problems walking.
Contras: Somewhat unprofessional, could use some updating and new beds
Prós: It was clean. The bed was comfortable
Contras: Water didn't drain in the tub. A/C didn't work well.
Prós: If you're going to Vidant medical complex, you can't get any closer than here - you can see the main hospital entrance from here. Easy cab ride from airport, walkable to a couple of sandwich shops for dinner (or nicer places and a starbucks if you want to walk a mile, as I recall). Good choice for the money!
Prós: Barato, parecia limpo
Contras: Pouco profissionais. Podia ser atualizado e ter camas novas
Prós: Ele estava limpo. A cama era confortável
Contras: Água não escoa na banheira. A/C não funcionou bem.
Prós: I was traveling on business and, this hotel is located right off the road I was travelling on so it was easy off then, easy on in the morning. The room was very clean & inviting. Microwave & safe in the room. I got in at midnight and the clerk was very nice & professional. I also left very early so didn't have the opportunity to try their breakfast. I would definitely recommend & stay here again!!!
Contras: Stayed two nights, no one cleaned our room... No clean towels... We had a room on the bottom floor , the room above us floor squeaked horribly whenever someone walked on it...would never stayed at this hotel again
Contras: The room was small, dark, shabby and dingy. Did not look clean, but it was so old and tired, it was difficult to tell cleanliness. The bathroom and the bed mattress were unacceptable. The security lock on the door was broken as was the door frame.
Prós: location; wake up call did come on time, tv worked
Contras: the smell, the delapidated room, no amenities, free breakfast was not ok
Prós: I hated it
Contras: It was very nasty
Prós: Location was fine.
Contras: This is an old hotel. Needs renovations badly. The rooms are not smoke free and smell terrible. Features such as hairdryer in bathroom didn't work. Light switches/outlets didn't work on some of the walls.
Contras: There was an odor and one of the beds was sunken in. There was also a roach just chilling on the refridgerator. It was nasty and we did not stay more than 2 minutes. Our light didnt work either.
Prós: You receive all basic needs. Somewhat comfortable stay...my room did not have a refrigerator or microwave however. But it was decent for what you pay...t truth you already know...you get what you pay for. This is decent...no fridge or microwave.
Contras: Described above. No fridge or microwave. Maintenance needs to tighten up.
Prós: Absolutely nothing
Contras: Nothing was good about this place the first room they put me in the deadbolt lock was falling off. I could see outside. The second room had roaches and spiders crawling everywhere
Prós: Comfortable bed
Contras: Yhe bathroom receptacle didn't work which meant that the hair dryer didn't work. There wasn't any hot water in the bathroom sink but the shower had hot water.
Prós: Você receberá todas as necessidades básicas. Estadia um pouco confortável ... meu quarto não tinha frigorífico ou microondas no entanto. Mas era decente pelo valor ... Mas já sabe ... você recebe o que você paga. É decente ... sem geladeira ou microondas.
Contras: O descrito acima. Sem geladeira ou microondas. A manutenção precisa melhorar
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