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Liked very much of old building and surrounding. Personnel was friendly and was able to communicate in English. Service by beauty institute was excellent. We had to wait one hour for our supper. No reason nor compensate was giving thus excused. Second time service was ok. Taste of meal both times higher than average.
Location, hotel staff, facilities, good food in the restourant Bad noise isolation, small room, signs from leaking water on the walls. Incredibly poor selection of wines (no dry wine at all except if you buy full bottle)
The disign is very nice. The room service to be improved.
The hotel is a really beauty, located in a quiet park by the river, in the healthresort Druskininkai. It is very nice restored, and still got the grandeur atmosphere of the early 20th century. The staff is friendly and the kitchen very good. The neighborhood of the big Spa, gives additional possibilities for relaxing.
The staff is friendly and helpful.
Good location for going to Aquapark. Kind staff. Clean room.
Excillent service, nice location just under one roof with Spa center, perfect location in town center. I wish more persons in staff could talk english
The relaxing nature of the setting and the "Old World" feel of the hotel and service. We arrived on a Sunday evening and had to meet with people before having dinner since they had time constraints. The staff kept the kitchen open until we were ready to have our dinner even though no one else was left in the dining room to be served. That is excellent service! I cannot think of anything. We were very pleased with everything. As for your question about guest reviews; I cannot answer that question because I do not remember seeing or reading any review for this hotel.
Very new, clean and nice hotel. Comfort rooms with LCD TV as well, nice interior, quite good location, good value for money. Small parking, thin walls - you can hear your neighbours.
Overall the hotel is pretty good. The staff, rooms and location is great. In case you want to go to Druskininkai for spa precedures and relaxation - this is a very good choice, however in case you want some "action" - this is not really the place. Everything was ok. There is a lack of "action", but this has not been a big deal, since I went there for nice, quite relaxation.
I liked a cuisine, a kind staff There is no air conditioner, a bathroom is tiny
Hotel is new and people working there is really polite and friendly. Room was clean and with nice view from the window. We like it and will stay there next time again.
location, price, personal, kitchen
Great breakfast, clean and light rooms, polite staff, all was ok, great value for money. Parking place is quite small, although it was enough for us this time.
New,very clean and quiet hotel. Very small car parking.
The hotel ir very good. It`s small and enjoyable. My room was very comfortable. I didn`t catch sight minus.
Very good common expression: staff, comfort, clean no
Location, comfortable room, friendly staff, free internet access Breakfast is rather basic. Our room was not cleaned on the second day of our stay (this was fixed quickly, though, after we contacted the reception about it)
It’s a small hotel with a very good localization and ideal for who is going to do thermae. The reception’s employees were nice but without enough experience in hotel work. The hotel’s spa wasn’t working in perfection!
Rooms were comfortable, with excellent interior. Good value for money.
Hotel is well located. Close to swimming pools in Druskienikai. Staff very nice and helpful. It is really hard to find weak points :-) Our stay was excellent
comfort and pease restorant service was poor and sauna was not opened
Stuff was very nice and friendly, enough free guarded parking place; as i was with a dog there was very friendly attitude to the pets; big plus to the air conditioning - when we were there outside was +35 degrees breakfast was little bit poor
room, location, peacefulness beds
Location excellent, rooms clean and comfortable, staff nice Breakfast rather poor. Same every day, limited choice, hot dishes rather cold.
The hotel was exellent, clean and so on. Berakfast also was good! too small bath and shover
Relaxing, clean, convenient, friendly.
Shower, bath robes, central location, Nice pool, jacuzzi, bowling on site We didn't realise until arrival that there was no mini-bar, safe or a.c in our room which we took for granted as being standard in a four star hotel. Also, there was no shelf in the bathroom to set your belongings! We missed fruit and muesli at breakfast.
I like very much SPA complex and outside area. Everything was surfficiently nice.
The pool and sauna area was really fun and relaxing. The hotel restaurant has a great buffet. There was not great ventilation in the rooms, and with the balcony doors opened there were many small insects (they didn't bite, but still annoying) that entered the room.
Spa rooms,bar,pool hotel tv,
Great swimming pool with facilities like sauna, bubble bath, wellness treathment, ..etc. Rather small rooms and no airco
Very good facilities within the hotel. Pool & Sauna's were good. Breakfast was very good. Very helpful staff and well run hotel. The room was small and we got two single beds pushed together as a double room. Not a four star room.
Nice location, very good breakfast TV was placed very weirdly - you almost always hit ti when going tothe balcony, ventialtion in the bathroom did not work
The sauna complex was nice, although a bit small for a hotel of this size. But there were some construction work going on, so maybe they will improve that part in near future. The rooms were really small and not 4-star. Everything was clean and nice but not a room you'd like to spend your spa weekend in.
the aqua park was very nice and all the saunas etc were good - the massages were good. the rooms in Hotel Druskininkai were a bit outdated and simple - would be good to have a water kettle and tea and coffee in the room. it was difficult to make appointments for treatments since fully booked at times.
Nice clean room - junior suite, good SPA, also Vacuna SPA treatments were very good and worth of money, breakfast - ok, good restorant on top floor of Lietuva building Some staff speaks only English, some only Russian, if you are only English-speaking person you might have problems communicating with staff
Good rooms with airco, great water park with wellness facilities and good eating in the restaurant. Remark: We were housed in the Druskininkai part of the Hotel****, but it was not so clear where to check-in and had all receptions (Lietuva, Wellness and Druskininkai) before we got the right one.
Friendly staff, good restaurant better than usual local level. Direct access to sauna/ swimming zone. At first not received room type as it was booked. Rather poor choice of TV channels
Good hotel. Very nice SPA. Wonderful nature ! The internet did not work properly. Equipment in rooms as for 3 star hotel.
It is small (only 19 rooms) and in a great location adjacent to a nice park.
Quiet but central location -helpful staff- simple clean facilities economy of price pop music in the dining room at mealtimes
Everything was very good. Hotel is quite new, the room was nice and had a beautiful view of one of main streets of Druskininkai, hotel staff was helpful, breakfast was good and plentiful. We were very happy with our stay.
Very helpful and polite staff, excellent location and beautiful surroundings, modern outlook. Very limited carpark, no airconditioning in the room.
Very friendly and helpful staff, perfect location just in the center of the city but yet very calm - next to central church and the lake. Close to all entertainments of the city. The cost is little bit high but yet seems to be ok compare with other choices.
View, free Internet
Bathroom is very comfortable,especially jacuzzi(luxury room). Everything was o'k!
Perfect, just perfect for this money.Perfect personnell, very good and tasty kitchen.Will stay there again.
Hotel is quite new and our "luxury room" was very clean and new. It had terrace with perfect view over nearby park and lake. Internet access was reasonably fast and in the room was a fridge as well. The "luxury room" is made of two very small rooms. The bedroom is so small that it is very hard to get around the bed. It would be much better, if they would make one room instead of tow. Breakfast was very poor! But the cleanness of the room and feeling of new hotel out way the mentioned negative aspects.
Position was excellent Some staff seemed under pressure and unfriendly
Very convenient location. Free and fast Internet. Staff is always ready to help. The restaurant is good enough. The wish to economize during the breakfast looked awkward sometimes and sometimes unpleasant. For the first time in my practice booking via booking.com turned out to be not good: I payed just the regular price, while contacting the hotel directly could get 10-15% discount (checked with other people).
The architecture of the exterior is somewhat bizarre, however, our room was decorated with artistic aspirations and caring attention to detail (especially the textures and colors of fabrics - curtains, cushions, bed covers). The catering (we had both dinner and breakfast in the hotel) was really good - including the local delicacies (cheeses, pickles, froot and mushroooms of the season).
Reception staff helpful For tourism from the west English language is needed. Wait staff are easilz confused with groups onlzspeaking english.
breakfast was nicely laid out, staff very friendly and pleasing, clean hotel and not bad regarding looks
the apartament was very comfortable and clean, the breakfast isn't good for italians, a lot of sausages but there isn't butter (only with garlic!) for toast and is not possible have a cappuccino or warm milk for children; the waiter doesn't speak english, only russian.
The hotel is nearby the Aquapark. It's very easy to find.