I booked in here after my midnight flight from DIA was cancelled and I was so relieved to find a clean, modern and quite hotel — and for a bargain price. Wouldn't hesitate to crash here again. The bed was comfortable, the staff friendly. No complaints whatsoever.
Check-in, check- out and airport shulltle personnel were all courteous and friendly Possibly the worst Crowne where I hVe been, definitely not up to the standard: faded place, worn out moquettes, terrible food (Salad was brownish...), restaurant & bar personnel hardly interested: at the bar the waitress did not even come to the table and took the order from the counter as she was busy watching TV...
The staff at the front desk was awesome. They were generous and took the time to make my stay the best. I asked for a late check out and they were very accommodating. The shuttle service was also great and used it several times. No, everything was great!
Staff charged my card and then stated it was declined. Called the bank and there was a charge. Went to staff and told them they charged it. Was told they did not charge my card. I still have a charge on my card from the hotel.
The room was spacious and clean. The staff was friendly and helpful. Breakfast was good. NA
They don't mention this in booking but they are undergoing massive renovations so there are fences around the front of the building and wall enclosures inside. Their lobby was actually a room in the back of the hotel. The front desk weren't all that friendly due to this fact and frankly should be gushing over customers who actually mistakenly booked such a dump. The free shuttle to the airport.