our stay at Quest Christchurch was a very pleasant one from start to finish. The staff on reception were very efficient and had us checked in and an upgrade from a one bed to a three bed given very quickly. The apartment was very clean and comfortable .
Staff was helpful, kind and friendly. Laundry dryer not working properlly, took over 2 hours to dry a load of clothes. Rather be out enjoying in Christchurch. Staff was very kind and offer to watch clothing. But staff was also busy checking in and out other clients.
Convenient location. Ability to cook own meals. Bed too soft.
Safe, secure and central. Nothing
Went for the rugby and the ajoining rooms were well fitted out and suited our needs perfectly for 2 couples. well situated in the heart of the city and great private, clean hotel room.
The friendly, easy going helpfulness of all staff. The perfectness (not sure if that is a word) of the location. The ease of the web site to book a room from within N.Z and from overseas. We all found the rooms too warm and there was no a.c.
Staff was friendly and room was very comfortable. No gym on premises, but hotel guests can go to nearby local gym.
The staff were absolutely on to everything, nothing was too much effort. N/a
Staff was warm and welcoming without being overbearing. Room was well appointed and clean. Great bathroom! Hotel was centrally located to "downtown" Christchurch and breakfast, although a bit expensive, was good and my Latte was delicious! Wasn't there long enough to find a negative.
Please write at least 15 words No
Food was better than at the typical hotel. The staff were accomodating and service-oriented. There was no in-house gym. Guests can use a facility 20 minutes away.
As soon as we arrived, the staff were expecting us. It was a cold miserable day and it was great to be welcomed so sincerely. The food was fantastic and it was handy to the city centre. No
Da localização e do bom custo-benefício. Foi cobrado como ligação internacional um serviço de "colect-call" (da Embratel). Foi conversado com os funcionários, que disseram que a culpa era do sistema computadorizado. O mesmo serviço, nos outros hotéis da Nova Zelândia, não foi cobrado, ou apenas uma ligação local.
Excellent restaurant - both decor and food. Heritage room was spacious and comfortable. Lobby staff friendly, helpful and efficient Neighbouring bar patrons were noisy in the early hours of the morning.
Design of the room, lobby, access to PC, great breakfast, location Parking
We needed to change rooms on arrival as the first option was too close to the street and noisy. The hotel staff at reception were very obliging and assisted us with our request.
Restaurant was excellent Check in was slow
Its clean modern rooms and perfect location The rooms were on the smaller side, but really not an issue
It was just wonderful. nothing bad to say at all. when booking i was not aware that you were so newly opened till we saw an artical in new paper about hotel. lovely... and we will be back!!! mary&aidan no.
The bed was extremely comfortable It was very noisy at night because our room was directly above the pub
We stayed in the Heritage room and were delighted with the old world feel yet with v modern facilities. Loved the high ceilings. Bathroom excellent. It was very central to all the things we wanted to do.
It's a new hotel, good location, really good breakfast, very high room standard, if we will come back to Christchurch again this will be the hotel, we will use again
The fact that it so close to the City. Staff were excellant with advice The price of valet parking and that everytime we got the car back, the radio station and air controlls had been changed.
Our unit was exceptionally clean and tidy. Bed was very comfortable, and the unit had in it everything which we required for our stay. Very pleasant and efficient staff. The Hotel is very handy to both the City and within easy reach of several large Shopping Malls. Would highly recommend this Hotel. Did not find anything that we didnt like during our stay.
Very friendly and helpful staff, lovely room and facilities very close to the city centre.
Room clean, stafff friendly and welcoming, nice resturant on site and a 5 minute walk to merivale or 30 minutes to Northlands shopping mall.
Although a little way out of the city there was a good bus service right outside the door and it was in easy walking distance of the casino and the free shuttle bus to the city.
buildings the out look the internet booking was bubbish.! think i got double charge for it. the rooms reservation are all mixed up. really bad !
It was the noisiest hotel we have stayed in.You should not let rooms to different parties with interconnecting rooms.
Location and spaciousness of the 2 room apartment. Good shower and bath. Comfortable beds. Rooms, furniture and fittings were very tired. Gymnasium needs a complete overhaul. Improve professionalism of front desk - while the team were very pleasant, had to wait while the Manager and receptionist were heatedly debating payment of hours worked.
The location was the best part of staying at the hotel. The bathroom had mould in the shower, and on the ceiling. The heater looked like it would cause a fire if it were turned on. The reception on the TV was terrible, the couch was so uncomfortable we sat on the floor.
Good. Will make a return trip in the future. none
The Cotswold was a refreshing surprise - we did not know what to expect and are reasonably laid back about outcomes. The staff went out of their way to be sure we were happy - reception found us an alternative ground-floor room, appreciated by my 92 yr-old father (and myself). There was plenty of parking, the beds were great (important), the room was spacious (wonderful), location at the back of the complex was quiet, the food at the restaurant, and the ambience, were first class. And much more. Yoiu did us proud. Thank you.
Great thought has been put into the little details; anything that you could think of was already in our room. Our room was immaculate and very comfortable. When we checked in Jeff took the time to help us get a running start on our visit by providing a map and easy directions. This is the best hotel that we've stayed in so far here in New Zealand! If you choose this location, you won't be disappointed. Nothing
wright in town. and every helpful
staff friendly, appraochable. room very nice comfortable, clean, close to cente of town thought when reading up on hotel that the airport shuttle was included in price
Location. Plus Jeff was extremely helpful on recommendations/directions on restaurants nearby. Additional curtains in rooms will help the travel weary.
The staff helpful and welcoming, room clean and facilities Up to the standard expected. Tripadvisor rating seems accurate. might have been useful if there had been a couple of hotplates in the kitchen area.
The service provided by the hotel managers was outsatanding.
Helpful staff, good laundry facilities convenient location to downtown. The location was very quiet.
Very confortable motel that offers great service and a clean and modern accommation which is well equiped.
Nice hotel near city centre, helpful advice on available restaurants
Good location! Good advises from the owner about nearest activities, restaurant etc... A great value for money!!!! Do not hesitate!!!! No cooking breakfast during weekends!
Central location, quiet, excellent information given
the personal touch ie turning our blankets on because we were flying in late
Toured Christchurch and surrounding area. We arrived within twenty minutes of booking to find the rooms had been let to someone else, another motel was found nearby for the first night.
Friendliness of owners very helpful No
The friendliness of the staff and the easy well designed rooms Mattress could have been a bit firmer, but more a personal preference
friendly staff and adequate rooms with all you would need. probably could do with a little updating.
Nice, clean, apartment, ideally located for access to centre of town, and to major routes for further access out of the city. The hosts went out of their way to provide every bit of assistance they could (without being in the slightest intrusive). Perfect for exploring Christchurch, and its environs.
only stayed one night to catch next day flight the self rating 4 stars plus is a bit misleading
The owners were most helpful and very friendly.
The staff were excellent - very welcoming and genuine in their helpfulness. Coming from the UK, good service is a refreshing change and very much appreciated. A minor comment but I did find the bed a bit soft.
Very helpful owner. Enjoyed our stay. Good position for walking into city.
Ideal location when arriving from the South by car. Handy for the CBS Arena plus city centre. Was nice being across the road from Hagley Park. Double glazing reduced the traffic noice from the busy road.
Close to CBD, lovely outlook over the park,owners very helpful with information and provision of transport on arrival and departure
Good location, several restaurants and one convenience store nearby. Easy walking distance of the city. Near to station. Quiet location but some noise from nearby road. Old fashioned decoration and room fittings
Centrally located for the purpose of our visit, comfortable and welcoming.