localização na cidade de bolzano,próximo de tudo. não tem business center e cobraram caro para imprimir um e-mail que recebi E2,30 e E1,00 para receber um fax. O uso da internet foi E4,00 a hora... nos dias de hoje....!!!!
Conjunto das instalações com realce para magnífico jardim. A sala do pequeno almoço e bares são, igualmente, muito confortáveis.
Hotel was 4 star indeed, I booked it only because of the special offer found in booking.com (otherwise it would not fit my budget). We liked the swimming pool/ spa facilities, the room was great, breakfast very good, with wide variety, very worm and welcoming stuff (at least from the moment you become a guest of the hotel). The bathroom was perfect. 1. The internet kiosks near the desk were horrible(, I'm sure I've lost some hair because of it and I'm not That old...) - very very slow, tended to crash and restart on their own (took me 30 minutes to book the hotel from booking.com). 2. parking price was very high (20 euro for 1 night) and there is not much free parking around.
the design, the complementary spa entrance (swimming pool and hot tub), the bar the location
The room was very attractive and comfortable. We did not have any complaints.
The room was not clean, it was cold, the bathroom drain was blocked, and there were not enough shampoo and soup in the bathroom. Only one shampoo and one soap for two people. We arrived at 10.30PM and if it was not that late we would have left and find another place. When we told the staff about the room temperature they replied because you came late. In the other words, if you want a warm room be early. I don’t recommend this hotel to anyone.
very spacious family suites. very good location, good parking possibilities. the fitness and spa area were excellent and were xcellent value. the breakfast could be a little more varied and have fresher produce.overall though it was fine.
The food in the restaurant was very good. The restaurant and parking were very expensive.
Good location. I stayed in this hotel in the summer on my way to Italy and I liked it. My second stay was a big disappointment and I will not come back. The room (101) was worn out, walls scratched, the bathroom apparently after some quick and not very successful reconstruction. Overall feel from the room was not more than 3 stars. If we did not arrive late in the evening and tired after a long drive, I would go and check for some other hotel in the city.
pool and gym good. Confort of room good. Hotel is not really four star - it is like a hi level Ibis or Travelodge. Few staff and staff polite but not friendly. Breakfast quite good but certainly not 4 star - cannot even get a fried egg or bacon on for example. Walk-in rate of 100 euros is the same as the pre booked internet rate which has got to be a bad deal. At 60 euros this hotel would be ok. At 100 its expensive for what it is.
the modern design of the hotel the hotel is situated far from the center, more than i knew
sauna, pool facilities free of charge closing of sauna 1 hour before closing time
The view above Bolzano. The road to and from the hotel is very narrow. If you meet a car someone is going to have to do a lot of backing up. The pool was cold. They gave us a key to a room that was occupied!!
This was a perfect weekend. Also the restaurant was excellent!!
Shower enclosure leaked. Light switches confusing, some switches seems to have no function.
nice view from the hotel. Closeness to the maountain for trekking. serves day-old bread in the morning. Impression was that nobody visits this hotel. We were alone alone. During evening dinner more people came; but - really empty. No-one present in their spa-facilities..
everything, the nature, the views, the welcoming staff - we will definetely go back!
The view was beautiful, and the food was delicious. Our room had an amazing view of Bolzano and the mountains, and it was really romantic. It was also nice and quiet at night, without the noise of the city. The beds were hard and the pillows were flimsy - it barely felt like you had a pillow. I'd love a slightly softer bed and firmer or extra pillows.
The hotel staff were very friendly and helpful. The rooms were very clean and the views were amazing!
The superb views - mountains and vineyards and Bolzano below, from our comfortable room; the opportunity to explore Bolzano yet retreat to a serene environment after our explorations and sight seeing; and the quality of the restaurant.
the wonderful view from the terrasse during breakfast in the morning or during dinner at night. The food in the restaurant was great. The pool nice and clean. The room spacious and clean. for two evenings we did not have really warm water to take a shower. But there was something broken and they tried to fix it ASAP. things happen.
The terrace whirlpool/Jacuzzi was wonderful after hiking the beautiful trails. Views of the Dolomites and Bolzano are excellent from the room's balcony, restaurant, and terraces. Very comfortable.
Excellent price, gave us an upgrade of room for the same booking. You will need a car, as the hotel is not in the center (free parking, though). The bed / pillow were a little too hard.
My daughter liked the pool and jacuzzi, and the large elderly German shepherd (dog!).
The room was luxurious and with nice quiet surroundings. There was ample parking. Good value for money. Considering that the hotel was away from the city centre, it would have been good if they had a restaurant to cater for dinner. More english speaking staff would be a great help.
Outdoor pool and ease of parking. Location near major roadways was helpful. Air conditioning. Very family friendly. Great breakfast. No restaurant on the property. The Internet was sporadic and not easy to access. If you stay during a change of month, you are required to pay for additional time even though you may have time remaining on your credit.
Hotel staff, swimming pool, parking facilities, breakfast
Suite size was excellent with large jacuzzi tub and multi-jet shower. No restaurant, however plenty of restaurants within a few minutes.
clean decor of rooms a bit too "kitch" ...owner patronizing and humorless ... wi-fi signal very weak to non existant if not near center lobby...felt treated as a commodity rather than a "guest"!
Good location close to the exit from highway, if you want to stay 1 nigth during your travel, as we did. Huge, nice, clean room. good breakfast. Friendly staff. no restaurant for dinner in hotel
The veranda was relaxing, the caffe was good, and the breakfast had a reasonably good choice of items. The air conditioner did not work, and being in the attic space, it was hot in the room. Leaving the window open was not an option because of the mosquitoes. A window screen would have been welcome.
The comfort of the rooms only! No restorant and nothing to eat or drink after an before some hours
Walking distance to museums, shopping and restaurants. Excellent breakfast buffet.FREE Parking!
Nice location, nice spacious room with view
Very clean, excellent size of rooms and bathroom. Good central location with easy reach of good restaurants
Very pleasant helpful staff. Though outside of town center, hotel is easily accessible by Bus 10A/B or by 20 minute walk. Breakfast was very good. Lack of AC during heat of summer made for a difficult night's sleep. A fridge in the room would have been nice for cold water storage for touring the city and surroundings.
Staff very helpful in giving both city and tourism information. Hotel restaurant is outstanding. Free parking available at hotel.
Staff was friendly and very helpful. Room was spacious and spotless. Food was delicious. Your hotel made our stay in Bolzano a great experience! No
Very hard to find any bad remarks for this nice hotel, really! Free of charge Wi-Fi would be welcome
I liked the excellent meals and the helpful staff. The location also was charming although rather far from city centre. It would be nice if a shampoo was also included in the bathroom set.
Wery good service in the reception.
the fact that I could have a meeting with 2 other persons at a table in the restaurant at the end of the day.
Friendly, multilingual staff. Hotel situated with a fine view of the valley. Good food, including a full breakfast. Free parking on hotel grounds.
The view was great and the food was great. The staff was working at the highest level.
It was not easy to find. Without the GPS we would have been lost. A little too expensive, but I guess this is Italy
beautiful location and very nice hotel No English language TV even though the are on cable. No A/C and it was very hot!!!
The garden which we could walk out directly from our room was beautiful. I wish we could visit once again when it was warmer. Apart from the size, the room was very clean. The room was quite small. Four beds were just filling up the room. Taking into account that the hotel is located on the country side, the I think the price is quite unsatisfactory.
the complete atmosfhere was fantastic when we had our diner in the hotel in the evening. online check-in for return flight was not possible.
A clean and well appointed hotel The service and facilities were very poor. Checked-in at 19:00 hours to be told that the restaurant was closed and no dinner facilities were available.
The hotel is charming and friendly, with lovely rooms surrounded by pleasant gardens. The restaurant is excellent but I would reccomend that dishes be shared; they are huge. The only problems we had was that the room was very warm and the pillows very flat--not that comfortable.
The facilities were first class. accommodation excellent, a charming hotel
The hotel restaurant is very good.
Convenient to city. Parking space. Helpful staff. No bath. No bidet. Inadequate toiletries. Heating excessive and impossible to control.
quite and friendly NO
Simple, clean rooms in a quiet neighborhood with free Internet access. The hotel staff was very friendly and helpful. The breakfast was simple but more than enough and I had one dinner at the restaurant, which was excellent. The location is at the outskirts of Bolzano, and a little tricky to find on your own unless you have a detailed map. That said, it's about 30-35 min walk or a 5-10 min bus drive into the old town so not so far as to be considered prohibitively far away. Overall, a great value.
Excellent German high-class quality Far from central city
Good location, friendly staff and good restaurant. Some difficulty(even with the use of a GPS) in locating the hotel.
Comfortable room, internet access, garage difficult to find.
Located on the outskirts of Bolzano, yet you can reach the city centre within half an hour walk, very clean and good food, with free parking space available. I liked this hotel very much, not cheap yet worthed.
good location, near country side, and good staff. a little bit far from the city centre.
The nature Not possible to eat at the hotel
The room was nicely furnished, the bathroom was large and the staff was particularly friendly and accommodating.
We had a very pleasant stay. The room was ready when we arrived. It was clean and comfortable. Helga and Anton were gracious hosts. No. We enjoyed out stay and would recommend this hotel.
The staff was very friendly and spoke excellent English. They assisted me in what services that I needed.
nice sunny balcony, good location - easy to get there breakfast and service not value of 4****
Nice rooms, lobby and restaurant.
Near the train station About 6 km from town center (too far for walk) and too many (loud) frogs in the side river.
Excellent services, cleanleness, nice breakfast, very good ratio value/price for the 4 star category hotel.
It should be goof for visitors by car. Scenic restaurant in the hotel. Nothing.
good nice big room, nice view to Dolomiten mountains....if stay longer should have chance to get know better the area! really beautiful roads for bikes!! reccomended 100! reply on phone on evenings because we could not find it and no response (after midnight)
Cleanness and food. Location (far away from the city, which is not correctly indicated on the website) and "value for money".
Qualidade do hotel, simpatia dos empregados e boa localizaçao
Relevo, pela positiva, para a localização do hotel, a dimensão e conforto dos quartos, a beleza dos jardins nas traseiras do hotel e a disponibilidade de piscina.
o quarto é excelente ! muito limpo e bonito.
Conforto e higiene Carregador e mensageiro
Friendly staff & excellent food. Good location for walking.
The location and the staff.
manager was not very friendly
The hotel was very easy to reach using the funicular from Bolzano. The view from the balcony was breathtaking and the breakfast was very large and delicious. This hotel is a great value for what we paid at a high season in August. The dinner appeared very overpriced (20 euro a person for 3 courses), so we did not eat dinner there. However, there was an excellent restaurant just down the cobblestone street...
Beautiful location. Hotel was clean and comfortable. This was a huge disapointment. We felt like intruders rather than guests. The hotel staff/owners were not very acommodating or helpful. We felt like they couldn't be bothered with us. Also, the sofa bed meant for the children was too short. If you have kids over 5 feet tall, pick another hotel. Dinner is a set and expensive menu. That is fine if there are no special dietary needs. Be sure to ask what the price is before making dinner reservations. You may be surprised.
The modern rooms breakfast starts at 8 am and dinner menu is set already
Welcoming staff, excellent evening meals, fantastic location and value for money No
very nice room, very friendly host check distance by car with Bozen
Hotel service & staff were excellent, they made us feel welcome.
Wonderful location in the heart of the old town, but with a lovely secluded garden to sit and relax. Very hot when we were there, but garden cool, and you could eat outdoors. Wi-Fi did not work too well with my Ipad. Traditional key very heavy.
nothing positive we can comment on this was the most unfriendly hotel we have stayed in.The enterance to the hotel was hard to find,once we stepped in ,we were shocked how outdated this place and all this for high price!!!
Very good location right in the center of town. The garden is lovely and good for eating. Staff is efficient. The Wifi did not work well.
The location, it is a walking distance from the old city The food was well below average, old fish, cold soup, old bread. It is a pitty that such an old and known hotel got so badly mismanaged
I was woken up by the birds singing in the tree beside my balcony. Perfect location but I think we were lucky with the room we got. I asked for an iron for my shirt but they did'nt have one. Not a business hotel but for me it wasn't a show stopper.
Great location as in centre of old town but set in lovely gardens so felt very peaceful. Breakfast in gardens was very special.