Good price, very friendly staff, top service None
We enjoyed the carinthia high mountains atmosfere. Excelent place, for nature, mountain & sky lovers. Also sitable for honey moon and family as well. Quiet yet handy to reach place, enjoyed the SPA and get impressed by hospitality. Excelent service.
Good wellness facilities, polite employees, trout fishing was very OK ! The price for booking.com guests includes half pension which was not stated on website!
The hotel stuff were very friendly and kind. They also have understending for young children. The swiming pool area is great for relaksation after skiing. I would again stay in this hotel another time.
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The location was perfect, a few steps away from the ski slopes. All of the staff were very kind. You have possibilty to take a half board, but it's not a need if you want only b&b. The range of the breakfast is luxurious and very delicious. Very good price/ value I wasn't satisfied with the cleanless of the pool.
Very nice peolple and well organized for children.
very nice place to spend a week end with the familly. Did not apprecaited the extra 20 Euro per person asked in order to use the Spa on our departure day at the hotel. Based on the price paid this is not acceptable.
Wonderful staff, great service and fantastic food and fascilities
location. cleanliness. breakfast.
Nice hotel , friendly even for newborns. Good food, nice views. pool might be a litle bit bigger.
the access to Spa area is included in the price, so we had free of charge access to the sauna , the pool and the fitness . A karnten card is also included the weak point was that we hadn't been informed in time that the Karnten card is included in the price and we purchased them. ( so we paid them twice because of their lack of communication with the customers...); the room haven't been cleaned during our staying there but maybe we didn't understand the concept, it is not a 4* hotel room but a 4* apartment
Excellent food - maybe too much :-) Extremely kind behaviour of the staff, especially the weitresses. Very comfortable hotel. I enjoyed my stay very much.
No smoking area, that´s great. Friendly staff. Great place for familys with children.
The pool and jacuzzi were excellent and there was a wide range of treatments on offer. Breakfast had a huge variety of superbly fresh food on offer. There was also a lunch buffet from 2pm until 4.30 - perfect for returning from walks in the mountains.The location was beautiful - close to lifts and footpaths, with lovely views from bedrooms. Soft drinks were free from the minibar. Staff spoke good English and were always extremely helpful. The standard rooms were in need of some updating. The wine was rather expensive.
They withdraw deposit of 250Eur from my VISA card but they didn,t reduce it from my final bill. I still requsting them to refund my account for this extra billing. They are not responding. It looks that I have to sue them!
Big and beautiful pool. The hotel is located in a picturesque place.