Hotéis em Bad Kleinkirchheim

very nice place to spend a week end with the familly. Did not apprecaited the extra 20 Euro per person asked in order to use the Spa on our departure day at the hotel. Based on the price paid this is not acceptable.

the access to Spa area is included in the price, so we had free of charge access to the sauna , the pool and the fitness . A karnten card is also included the weak point was that we hadn't been informed in time that the Karnten card is included in the price and we purchased them. ( so we paid them twice because of their lack of communication with the customers...); the room haven't been cleaned during our staying there but maybe we didn't understand the concept, it is not a 4* hotel room but a 4* apartment

They withdraw deposit of 250Eur from my VISA card but they didn,t reduce it from my final bill. I still requsting them to refund my account for this extra billing. They are not responding. It looks that I have to sue them!