It was a perfect location with walking distance to the centre of Auxerre. The staff was helpfull and the room was quite big.
The hotel staff was very pleasant. The swimming pool was a wonderful fringe benefit at the end of a long and very hot day. There was too much furniture in the room (Superior).
The location was good as a convenient one night stop over point from Calais to the South of France and they offered a Family Room for 2 adults and two children. It was somewhat confusing regarding the evening meal. They did not have a Restaurant as such but one could order a meal at Reception to be seved either in the Dining Room or on the Terrace or in one's own Room. The 'Waitress was a Trainee and that added to the confusion. Some guests were unaware of the procedure and waited in vain for a Menu at the table and failed to be acknoledged by the trainee waitress.
This is a first rate hotel located within a five minute walk from the town centre. The room was beautiful and the staff very courteous and helpful.
Everything! THe pool was great! I liked everything, tho breakfast (which I didn't eat) could be a little less expensive.
Quality of the food and wine, courtesy of owners and staff, delightful breakfast. A little difficult to get from carparking area to front door with baggage.
Very friendly welcome from the owner - genuinely nice to our children - and very comfortable family room. Interesting gardens.
This hotel reeks of Napolionic History, just my style!
Very convenient for the town and easy to find. Parking on site and English speaking staff who were both friendly and helpful. Our room was very dark; dark furnishings and energy conserving light bulbs which, whilst admirable, meant that we had huge difficulty in finding our way round the room. Finding clothes in the wardrobes was nigh on impossible!
O ambiente era muito agradável assim como as acomodações.
A equipe é muito simpática e prestativa. As camas são muito confortáveis
boa localização, quarto confortável, bom cafe da manhã Foi escolhido esse hotel, entre outros motivos, pelo fato de possuir ar condicionado. Quando chegamos, fomos informados que nessa época do ano os aparelhos não são ligados. Acho que isso deveria constar na descrição do hotel no Booking.com para informação a futuros hospedes.
Auxerre is worth the trip, historical monuments, fine food, nice country side and do not forget to visit the tourist bureau very close to the hotel, to expand your activities.Please write at least 15 words
Staff were excellent. Lack of parking facilities, especially for disabled people.
Our first night in France and this hotel was part of the memory. Beautiful old hotel in gorgeous setting. Wonderful nighttime photo. Thank you.
Location, polite friendly staff, very comfortable kingsize bed,cleanliness, good buffet breakfast, 24 hour reception service, view over river. If stay had been longer than three nights, would have appreciated more drawer space in room.
The friendly reception staff . No
It was surprisingly nice interior, ver well presented and comfortable. Internet access. Adequate buffet breakfast. When we initially saw the outside of the hotel,which is old, we were a little worried, however, we discovered later the exterior was in keeping with the history of the area. Parking at the rear for a fee. We had booked the hotel as a overnight stop only. However, we visited the tourist information centre about 50 metres down from Hotel at the suggestion of the receptionist. We did a free walking tour following "Cadet Roussel's" plaques set in the footpath and discovered very interesting facts about this interesting historical town. We drove out along the River Yonne and viewed the locks where to canal boats pass through. Liked it all. Well situated across from River Yonne. Not a fantastic view but given the history of the city and the River it was wonderful to be part of this town.
location, comfort and cleanliness of lobby and room, free internet access in lobby, nice parking facility
Excellent breakfast. Lovely views from our room which was very comfortable.
Attentive and helpful staff. Comfortable room. Nothing
The proprietor was friendly. Restaurant pricing was reasonable, and the restaurant service was good. The toilet bowl was stained dark brown,which is unacceptable. The room was cold in May. The room was tired and required deodorising.
The staff were very pleasant and helpfull. It was very conveniently located off the autoroute.
- L'odeur insupportable de la chambre et de la salle de bains
Located just of the Autoroute, was convenient, practical and the staff friendly. The rooms were standard campanile as was the food. Disappointed that the room drinks facilities were well below standard. Not sure it was twice the value of the cheaper chains.
Etap is better value for money
Standard Campanile - predictable and good value. Based on just one meal, the cuisine is below par - my salmon was very over-cooked.
Quiet, comfortable, very friendly owners. I liked that it was a family-operated hotel. Needs a shower curtain!
Excellant Staff, Good Breakfast, One of the beds was very very soft. Directions on web site not good, found by way of Sat Nav
Your hotel was very clean and quiet and the staff did everything they could to accommodate us such as ordering our taxi very early in the morning so we could get to the train station on time.
Very helpful manager. Breakfast was basic & not very good.
It was comfortable & clean and everything worked OK No wash-hand basin in the WC which was sepaarate to the bathroom. The charges for the non-alcoholic contents of the fridge were excessive. We booked a room on the rear side, but were given a room (the only one left) on the street side.
Very comfortable beds and nice, helpful, friendly staff Was a fair walk to the train station and no taxis,trams or taxis were about.
Good standard of hotel.
The room and bathroom were very spacious, clean and comfortable The staff spoke no English, but were friendly
A secure lock up garage for our 3 motorcycles. Friendly staff.
Good location to town, very friendly manager couple (and dog). All very good.
I usually never complain but, I found it very dirty. there was actual pubic hair in the bed that my 3 year old was going to sleep in, we changed rooms and it wasnt any better. If it wasn't so late at night we would have left. I understand that it is a budget hotel, but it can still be clean!!
Good value for money especially when travelling on a tight budget. Rooms are basic, but clean. No complaints considering the very reasonable rates.
Good value for money. A lift can make it more comfortable.
The room was dirty, the lights did not all work, there was human pubic hair on the furniture. The double bed with a single bed over the top of it was unsafe and our daughter badly banged her head on the metal frame. We came home with bites on our bodies which we had got during the night from