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segunda-feira | 08:30 - 20:30 |
terça-feira | 08:30 - 20:30 |
quarta-feira | 08:30 - 20:30 |
quinta-feira | 08:30 - 20:30 |
sexta-feira | 08:30 - 20:30 |
sábado | 08:30 - 20:30 |
domingo | 08:30 - 20:30 |
segunda-feira | 08:30 - 20:30 |
terça-feira | 08:30 - 20:30 |
quarta-feira | 08:30 - 20:30 |
quinta-feira | 08:30 - 20:30 |
sexta-feira | 08:30 - 20:30 |
sábado | 08:30 - 20:30 |
domingo | 08:30 - 20:30 |
Great little car
Prós: Quick, convenient pick up
Contras: I was told at last minute that only google navigate works on island... as attendant walked ....
All good
Prós: Great experience
Contras: Everything
Surprisingly easy and affordable for a Caribbean island
Prós: Pick up was quick and easy with plenty of signage.
Contras: Road map given by the rental desk wasn’t up to date.
Fantastisk lille bil
Prós: Hurtig og praktisk afhentning
Contras: Jeg fik i sidste øjeblik at vide, at kun google Naviger arbejder på øen ... som den, der gik
Alle gode
Prós: Fantastisk oplevelse
Contras: Alt
Overraskende nemt og billigt for en caribisk ø
Prós: Afhentning var hurtigt og nemt med masser af skiltning.
Contras: Køreplanen i henhold til billeje var ikke op til dato.
Great little car
Prós: Quick, convenient pick up
Contras: I was told at last minute that only google navigate works on island... as attendant walked ....
All good
Prós: Great experience
Contras: Everything
Surprisingly easy and affordable for a Caribbean island
Prós: Pick up was quick and easy with plenty of signage.
Contras: Road map given by the rental desk wasn’t up to date.
Fantastisk lille bil
Prós: Hurtig og praktisk afhentning
Contras: Jeg fik i sidste øjeblik at vide, at kun google Naviger arbejder på øen ... som den, der gik
Alle gode
Prós: Fantastisk oplevelse
Contras: Alt
Overraskende nemt og billigt for en caribisk ø
Prós: Afhentning var hurtigt og nemt med masser af skiltning.
Contras: Køreplanen i henhold til billeje var ikke op til dato.
Prós: Nice and polite people.Knowing what they are busy with. Would rent a car next time with Ross Car Rental but without using your site.
Contras: The ensurance would be better to be arranged directly with the Ross and not via your site.
Prós: Søde og høflige mennesker. Vide, hvad de har travlt med. Ville leje en bil næste gang med Ross Biludlejning, men uden at bruge din hjemmeside.
Contras: Forsikringen ville være bedre at blive arrangeret direkte med Ross og ikke via dit websted.
Prós: Nice and polite people.Knowing what they are busy with. Would rent a car next time with Ross Car Rental but without using your site.
Contras: The ensurance would be better to be arranged directly with the Ross and not via your site.
Prós: Søde og høflige mennesker. Vide, hvad de har travlt med. Ville leje en bil næste gang med Ross Biludlejning, men uden at bruge din hjemmeside.
Contras: Forsikringen ville være bedre at blive arrangeret direkte med Ross og ikke via dit websted.
segunda-feira | 07:00 - 20:00 |
terça-feira | 07:00 - 20:00 |
quarta-feira | 07:00 - 20:00 |
quinta-feira | 07:00 - 20:00 |
sexta-feira | 07:00 - 20:00 |
sábado | 07:00 - 20:00 |
domingo | 07:00 - 20:00 |
I never got the car
Contras: They didn't show up
Prós: The car was INCREDIBLY clean!
Contras: The car was clean, but what they don't tell you is that if you get rental insurance through Kayak - ACE has their own insurance that you are "urged" to get. They will not accept other rental insurance and you would have to pay out of pocket for any charges, submit claims to the insurance, and get reimbursed.
Secondly, they are very far from the airport and the station where to get picked up for the shuttle is not easily recognizable. In fact, when we arrived late due to a delayed flight, we had to find someone who worked with a different car rental company who was kind enough to try and call ACE to send a shuttle to come pick us up - - -took nearly 1 additional hour before everything was settled.
Lastly, the drop-off process did not give up any closing paperwork or sign-out confirmation, which made us very uneasy. If I had to do it over again, I would just use one of the car rental agencies on site at the airport.
Good option
Prós: I want to leave a positive review because overall the experience was a good one. But the deposit on the car takes 7-10 days to reappear on my credit card and I am waiting for that time period to end- and the deposit back! Check out went fine, just waiting for the 350 now! ACE is actually called Boric, which was a little confusing at first. But great service and value.
Contras: Main office is downtown and the shuttle takes a little while.
Happy with rental except for drop off which was te
Prós: Good, comfortable car.
Contras: We had to wander just out the airport to find the car representative standing 'by the tree' who took us to the Holiday Beach Hotel to collect the car. That was ok. I suggested that for drop off I came to the Holiday Beach hotel and they could run us to the airport. However I was told "No' that someone would meet me at the airport at 16:30 which was 2 hours before our flight. When we arrived for drop off at 16.30 no one was there and eventually I had to get someone to ring to get the company to come to the airport to collect the car. The car rental representative eventually turned up almost an hour late and took the keys without any explanation or apology. We were supposed to board one hour before the flight so this caused a lot of anxiety and stress as we hadn't a clue when they would be arriving.
Horrible Customer Service
Contras: The woman at the customer service counter was incredibly rude. It's not called Ace Car Rental in Willemstad, Curacao it's called Baric. They asked me to purchase additional insurance even though I purchased insurance on Kayak. It's really not a great service.
Great, cheap car rental
Prós: While the car rental isn't technically located at the airport, it's a short (1 minute) walk from baggage claim to a parking lot where they pick you up and bring you to your car. I think this is how they can keep prices so low. They were on time and the car was very clean and it ran well. Highly recommend!
Take a picture of the gas guage
Prós: Good value for the money
Contras: The gas wasn't full when I picked up the car. I returned it with the same amount of gas but they insisted that it was full. Unfortunately, I didn't take a picture. The girl was nice enough and offered to fill it up for me - probably nfl 5, but I had a 50 & she had a 20. It beats getting charges $28/litre. So, make sure you take a picture or ask that they fill it up before you drive off. Also, the directions for pickup was really bad. I spent about 30 mins waiting and the "shuttle" was right there the whole time. That was frustrating. Otherwise, it was good.
Prós: Tires were very low on pressure.had to stop and fill them to the correct pressure, .......
windshield in poor condition
passenger window would not operate on passenger side , driver controls only
Contras: it didn't break down, good on gas ,easy to operate .
enough room for 2 people ..
Jeg fik aldrig bilen
Contras: De havde ikke op
God mulighed
Prós: Jeg vil gerne efterlade en positiv anmeldelse, fordi oplevelsen generelt var god. Men indbetalingen på bilen tager 7-10 dage til at dukke op igen på mit kreditkort, og jeg venter på, at den periode slutter - og indbetalingen tilbage! Tjek ud gik fint, bare venter på de 350 nu! Ace kaldes faktisk Boric, hvilket var lidt forvirrende i starten. Men god service og valuta for pengene.
Contras: Hovedkontoret ligger i centrum, og bussen tager lidt tid.
Forfærdelig kundeservice
Contras: Kvinden ved kundeservicetælleren var utrolig uforskammet. Det hedder ikke Ace Car Rental i Willemstad, Curacao det kaldes Baric. De bad mig om at købe yderligere forsikring, selvom jeg købte forsikring på Kajak. Det er virkelig ikke en fantastisk service.
Fantastisk, billig billeje
Prós: Selv om billeje ikke er teknisk placeret i lufthavnen, er det en kort (1 minut) gåtur fra bagageudleveringen til en parkeringsplads, hvor de henter dig og bringer dig til din bil. Jeg tror, at det er sådan, de kan holde priserne så lave. De var til tiden, og bilen var meget ren, og den løb godt. Kan varmt anbefales!
Great, cheap car rental
Prós: While the car rental isn't technically located at the airport, it's a short (1 minute) walk from baggage claim to a parking lot where they pick you up and bring you to your car. I think this is how they can keep prices so low. They were on time and the car was very clean and it ran well. Highly recommend!
Fantastisk, billig billeje
Prós: Selv om billeje ikke er teknisk placeret i lufthavnen, er det en kort (1 minut) gåtur fra bagageudleveringen til en parkeringsplads, hvor de henter dig og bringer dig til din bil. Jeg tror, at det er sådan, de kan holde priserne så lave. De var til tiden, og bilen var meget ren, og den løb godt. Kan varmt anbefales!
Good option
Prós: I want to leave a positive review because overall the experience was a good one. But the deposit on the car takes 7-10 days to reappear on my credit card and I am waiting for that time period to end- and the deposit back! Check out went fine, just waiting for the 350 now! ACE is actually called Boric, which was a little confusing at first. But great service and value.
Contras: Main office is downtown and the shuttle takes a little while.
Horrible Customer Service
Contras: The woman at the customer service counter was incredibly rude. It's not called Ace Car Rental in Willemstad, Curacao it's called Baric. They asked me to purchase additional insurance even though I purchased insurance on Kayak. It's really not a great service.
Prós: Tires were very low on pressure.had to stop and fill them to the correct pressure, .......
windshield in poor condition
passenger window would not operate on passenger side , driver controls only
Contras: it didn't break down, good on gas ,easy to operate .
enough room for 2 people ..
God mulighed
Prós: Jeg vil gerne efterlade en positiv anmeldelse, fordi oplevelsen generelt var god. Men indbetalingen på bilen tager 7-10 dage til at dukke op igen på mit kreditkort, og jeg venter på, at den periode slutter - og indbetalingen tilbage! Tjek ud gik fint, bare venter på de 350 nu! Ace kaldes faktisk Boric, hvilket var lidt forvirrende i starten. Men god service og valuta for pengene.
Contras: Hovedkontoret ligger i centrum, og bussen tager lidt tid.
Forfærdelig kundeservice
Contras: Kvinden ved kundeservicetælleren var utrolig uforskammet. Det hedder ikke Ace Car Rental i Willemstad, Curacao det kaldes Baric. De bad mig om at købe yderligere forsikring, selvom jeg købte forsikring på Kajak. Det er virkelig ikke en fantastisk service.
I never got the car
Contras: They didn't show up
Prós: The car was INCREDIBLY clean!
Contras: The car was clean, but what they don't tell you is that if you get rental insurance through Kayak - ACE has their own insurance that you are "urged" to get. They will not accept other rental insurance and you would have to pay out of pocket for any charges, submit claims to the insurance, and get reimbursed.
Secondly, they are very far from the airport and the station where to get picked up for the shuttle is not easily recognizable. In fact, when we arrived late due to a delayed flight, we had to find someone who worked with a different car rental company who was kind enough to try and call ACE to send a shuttle to come pick us up - - -took nearly 1 additional hour before everything was settled.
Lastly, the drop-off process did not give up any closing paperwork or sign-out confirmation, which made us very uneasy. If I had to do it over again, I would just use one of the car rental agencies on site at the airport.
Happy with rental except for drop off which was te
Prós: Good, comfortable car.
Contras: We had to wander just out the airport to find the car representative standing 'by the tree' who took us to the Holiday Beach Hotel to collect the car. That was ok. I suggested that for drop off I came to the Holiday Beach hotel and they could run us to the airport. However I was told "No' that someone would meet me at the airport at 16:30 which was 2 hours before our flight. When we arrived for drop off at 16.30 no one was there and eventually I had to get someone to ring to get the company to come to the airport to collect the car. The car rental representative eventually turned up almost an hour late and took the keys without any explanation or apology. We were supposed to board one hour before the flight so this caused a lot of anxiety and stress as we hadn't a clue when they would be arriving.
Take a picture of the gas guage
Prós: Good value for the money
Contras: The gas wasn't full when I picked up the car. I returned it with the same amount of gas but they insisted that it was full. Unfortunately, I didn't take a picture. The girl was nice enough and offered to fill it up for me - probably nfl 5, but I had a 50 & she had a 20. It beats getting charges $28/litre. So, make sure you take a picture or ask that they fill it up before you drive off. Also, the directions for pickup was really bad. I spent about 30 mins waiting and the "shuttle" was right there the whole time. That was frustrating. Otherwise, it was good.
Jeg fik aldrig bilen
Contras: De havde ikke op
segunda-feira | 08:00 - 20:00 |
terça-feira | 08:00 - 20:00 |
quarta-feira | 08:00 - 20:00 |
quinta-feira | 08:00 - 20:00 |
sexta-feira | 08:00 - 20:00 |
sábado | 08:00 - 20:00 |
domingo | 08:00 - 20:00 |
Prós: Friendly staff, quick service, good value for money
Prós: easy drop off
Contras: the price should have been what it was quoted on line
Prós: It wasnt a good experience, the would take 1000$ deposite for the car.
I didnt became the car i bookt
And finaly i paid 760$ instad 360$ thats a joke.
Never book budget again
Contras: The women at the counter were rude, the vehicle which was supposed to be a full size was a small SUV, ended up not taken the car and going to Avis
Prós: The service was ok
Contras: The car could of been much newer.
Prós: Staff is slow and unresponsive.
Contras: Outrageously rude staff. They gave me the car with only 3/8 of a tank of fuel. When I returned it with 1/4 tank I expected the refueling rate to be higher than at a gas station, but they charged a 300% mark up— $27 for 1/8 of a tank. Rep told me that my business wasn’t her money so she didn’t care.
Contras: No gas in car. Need to have full tank of gas at pick up.
Prós: Friendly helpful staff
Contras: Slow service and a long walk to get the rental car.
Prós: Made a mistake when booking and had set to pick up the car at the airport instead of closer to my hotel, but got in touch with them the day before and they moved it without any issues. During pick up the car had some damage but all dents were marked properly, everything went fine on delivery
Contras: They place a hold of $1000 on your card when you are picking up the car with them. I was expecting a hold but maybe not that much. They explain everything when you're signing the contracts, but be warned anyway
Prós: I didn’t like anything! Car was really filthy and very scratched and dented inside and outside
Contras: Literally everything could have been better
Contras: We booked a full size suv "Similar to a Tahoe". We were given a very small suv to fit 5 adults and luggage. There were no other larger suv's available at that destination. We should not have been told otherwise.
Not very pleasant.
Prós: Very helpfull and friendly staff
Contras: The car wasn’t clean at pickup and the car was worn out.
Another small point: at pick up the tank wasn’t completely full. When you have to bring the car back its difficult to estimate how much to pay at the gass station to get the exact amount of fuel.
Prós: Friendly staff, quick service, good value for money
Prós: Friendly helpful staff
Contras: Slow service and a long walk to get the rental car.
Prós: Made a mistake when booking and had set to pick up the car at the airport instead of closer to my hotel, but got in touch with them the day before and they moved it without any issues. During pick up the car had some damage but all dents were marked properly, everything went fine on delivery
Contras: They place a hold of $1000 on your card when you are picking up the car with them. I was expecting a hold but maybe not that much. They explain everything when you're signing the contracts, but be warned anyway
Prós: It wasnt a good experience, the would take 1000$ deposite for the car.
I didnt became the car i bookt
And finaly i paid 760$ instad 360$ thats a joke.
Never book budget again
Contras: The women at the counter were rude, the vehicle which was supposed to be a full size was a small SUV, ended up not taken the car and going to Avis
Prós: The service was ok
Contras: The car could of been much newer.
Prós: Staff is slow and unresponsive.
Contras: Outrageously rude staff. They gave me the car with only 3/8 of a tank of fuel. When I returned it with 1/4 tank I expected the refueling rate to be higher than at a gas station, but they charged a 300% mark up— $27 for 1/8 of a tank. Rep told me that my business wasn’t her money so she didn’t care.
Contras: No gas in car. Need to have full tank of gas at pick up.
Prós: I didn’t like anything! Car was really filthy and very scratched and dented inside and outside
Contras: Literally everything could have been better
Contras: We booked a full size suv "Similar to a Tahoe". We were given a very small suv to fit 5 adults and luggage. There were no other larger suv's available at that destination. We should not have been told otherwise.
Not very pleasant.
Prós: Very helpfull and friendly staff
Contras: The car wasn’t clean at pickup and the car was worn out.
Another small point: at pick up the tank wasn’t completely full. When you have to bring the car back its difficult to estimate how much to pay at the gass station to get the exact amount of fuel.
segunda-feira | 07:00 - 23:00 |
terça-feira | 07:00 - 23:00 |
quarta-feira | 07:00 - 23:00 |
quinta-feira | 07:00 - 23:00 |
sexta-feira | 07:00 - 23:00 |
sábado | 07:00 - 23:00 |
domingo | 07:00 - 23:00 |
Prós: Staff was very friendly, but definitely didn’t understand the fuel policy which seemed completely different from its competitors and makes you essentially pay twice for the gas.
Contras: Use a different rental car company
Prós: Personalet var meget venligt, men forstod bestemt ikke brændstofpolitikken, som syntes helt anderledes end konkurrenterne og får dig til at betale to gange for gassen.
Contras: Brug et andet udlejningsfirma
Prós: Staff was very friendly, but definitely didn’t understand the fuel policy which seemed completely different from its competitors and makes you essentially pay twice for the gas.
Contras: Use a different rental car company
Prós: Personalet var meget venligt, men forstod bestemt ikke brændstofpolitikken, som syntes helt anderledes end konkurrenterne og får dig til at betale to gange for gassen.
Contras: Brug et andet udlejningsfirma
segunda-feira | 07:00 - 23:00 |
terça-feira | 07:00 - 23:00 |
quarta-feira | 07:00 - 23:00 |
quinta-feira | 07:00 - 23:00 |
sexta-feira | 07:00 - 23:00 |
sábado | 07:00 - 23:00 |
domingo | 07:00 - 23:00 |
Contras: Never was allowed to claim car
Demand refund
Contras: I bought insurance offered on the website through alliance at reservation online checkout. Thrify says if it wasn't purchased in the island that it was not effective - that I needed another insurance, so I had to pay in addition their issuance, then set me up in a manual.$80 more for automatic.Messy
Prós: First, our reservation and paperwork were waiting for us. No problems at the airport and the car was within walking distance of terminal.
Had a problem with car and we were able to change cars right at our hotel. No need to return to airport. Staff helpful with the substitution.
Contras: Drop off staff a little surly but hey, we were going home.
Prós: It was very clean.
Contras: When we arrived after our flight, the front desk said that they did not have any cars available. I booked the reservation for weeks prior. After a delay, they found one last car. It was a smaller sedan than what we previously reserved.
Contras: Old model
Contras: Rental price was different than booking online, the staff kept pushing insurance...
Contras: Det har aldrig været tilladt at kræve tilbagebetaling af bilkrav
Contras: Jeg købte forsikring tilbudt på hjemmesiden gennem alliance ved reservation online check ud. Thrify siger, at hvis det ikke blev købt på øen, at det ikke var effektivt - at jeg havde brug for en anden forsikring, så jeg var nødt til at betale ud over deres udstedelse, så sætte mig op i en manual. $80 mere for automatisk. Rodet
Prós: For det første ventede vores reservation og papirarbejde på os. Ingen problemer i lufthavnen og bilen var inden for gåafstand af terminal.
Havde et problem med bilen, og vi var i stand til at skifte bil direkte på vores hotel. Ingen grund til at vende tilbage til lufthavnen. Personalet var hjælpsomt med udskiftning.
Contras: Afleveringssted personalet lidt surt, men hey, vi tog hjem.
Prós: Det var meget rent.
Contras: Da vi ankom efter vores fly, sagde receptionen, at de ikke havde nogen biler til rådighed. Jeg reserverede reservationen i uger før. Efter en forsinkelse fandt de en sidste bil. Det var en mindre sedan end hvad vi tidligere reserverede.
Contras: Den gamle model
Contras: Til udlejning pris var anderledes end reservation online, de ansatte blev ved med at skubbe forsikring ...
Prós: First, our reservation and paperwork were waiting for us. No problems at the airport and the car was within walking distance of terminal.
Had a problem with car and we were able to change cars right at our hotel. No need to return to airport. Staff helpful with the substitution.
Contras: Drop off staff a little surly but hey, we were going home.
Prós: For det første ventede vores reservation og papirarbejde på os. Ingen problemer i lufthavnen og bilen var inden for gåafstand af terminal.
Havde et problem med bilen, og vi var i stand til at skifte bil direkte på vores hotel. Ingen grund til at vende tilbage til lufthavnen. Personalet var hjælpsomt med udskiftning.
Contras: Afleveringssted personalet lidt surt, men hey, vi tog hjem.
Contras: Never was allowed to claim car
Demand refund
Contras: I bought insurance offered on the website through alliance at reservation online checkout. Thrify says if it wasn't purchased in the island that it was not effective - that I needed another insurance, so I had to pay in addition their issuance, then set me up in a manual.$80 more for automatic.Messy
Prós: It was very clean.
Contras: When we arrived after our flight, the front desk said that they did not have any cars available. I booked the reservation for weeks prior. After a delay, they found one last car. It was a smaller sedan than what we previously reserved.
Contras: Rental price was different than booking online, the staff kept pushing insurance...
Contras: Det har aldrig været tilladt at kræve tilbagebetaling af bilkrav
Contras: Jeg købte forsikring tilbudt på hjemmesiden gennem alliance ved reservation online check ud. Thrify siger, at hvis det ikke blev købt på øen, at det ikke var effektivt - at jeg havde brug for en anden forsikring, så jeg var nødt til at betale ud over deres udstedelse, så sætte mig op i en manual. $80 mere for automatisk. Rodet
Prós: Det var meget rent.
Contras: Da vi ankom efter vores fly, sagde receptionen, at de ikke havde nogen biler til rådighed. Jeg reserverede reservationen i uger før. Efter en forsinkelse fandt de en sidste bil. Det var en mindre sedan end hvad vi tidligere reserverede.
Contras: Til udlejning pris var anderledes end reservation online, de ansatte blev ved med at skubbe forsikring ...
segunda-feira | 07:15 - 23:00 |
terça-feira | 07:15 - 23:00 |
quarta-feira | 07:15 - 23:00 |
quinta-feira | 07:15 - 23:00 |
sexta-feira | 07:15 - 23:00 |
sábado | 07:15 - 23:00 |
domingo | 07:15 - 23:00 |
Contras: They did not have any cars available for rental when I arrived. Even though I had reserved the car online, I was told there were no cars available for rental.
Very poor service. Plenty of other rental car companies that are better and offer better customer service.
Wrong car, difficult customer service
Prós: Not much, honestly
Contras: We had ordered a mid-size car and assumed it would be automatic transmission, as there was no prominent checkbox or indication otherwise.
When we arrived in Curaçao, we were told that we'd reserved a tiny Kia Picanto with manual transmission, which I hadn't used in over a decade, and that no other car was available. The lady at the counter was surly and inflexible, and seemed to know nothing about the insurance we'd purchased through kayak or that such a thing even existed - and placed a large hold on our account because we didn't also purchase Avis insurance.
The car was dirty and barely held our modest amount of luggage for three people, and (as aforementioned) was a real driving challenge for me.
-—
Prós: N/a
Contras: N/a
Prós: I'm 6'6" (two meters) and the Kia Picanto is roomy beyond belief. You can put two of me in the front, another in the back and sill have room for a very short person. We'd have no room for luggage and roll backwards down uphills, but still, very roomy. Why that car has a 5th gear is beyond me.
Contras: They really put the fear of god hard sell on you at the counter to get the insurance, which I repeatedly declined. A couple checking in at the same time said they had purchased the insurance when they made the reservation and were told that what they had purchased was no good and that they would need to buy additional coverage now. That's pretty shameful. I returned the car on a day when it had rained. When you think about what time to you need to be at the airport, you factor in time to clear security, time to clear customs, time to clear baggage check and check in and time to drop the car off. You don't budget time for arguing with the rental return person about the phantom scratches that they have found and are charging you for but will not show you (the one they did show me was I was able to wipe off. Mud, not a scratch, but she would not change the report), and I think they know that ad prey on that.
Bad AC
Prós: Good service
Contras: Had to work hard to change the vehicle for a working AC model
Contras: De havde ingen biler til rådighed til udlejning, da jeg ankom. Selv om jeg havde reserveret bilen online, fik jeg at vide, at der ikke var biler til rådighed til udlejning.
Meget dårlig service. Masser af andre udlejningsfirmaer, der er bedre og tilbyder bedre kundeservice.
-
Prós: N/a
Contras: N/a
Dårlig AC
Prós: God service
Contras: Var nødt til at arbejde hårdt for at ændre køretøjet til en fungerende AC-model
Contras: They did not have any cars available for rental when I arrived. Even though I had reserved the car online, I was told there were no cars available for rental.
Very poor service. Plenty of other rental car companies that are better and offer better customer service.
Wrong car, difficult customer service
Prós: Not much, honestly
Contras: We had ordered a mid-size car and assumed it would be automatic transmission, as there was no prominent checkbox or indication otherwise.
When we arrived in Curaçao, we were told that we'd reserved a tiny Kia Picanto with manual transmission, which I hadn't used in over a decade, and that no other car was available. The lady at the counter was surly and inflexible, and seemed to know nothing about the insurance we'd purchased through kayak or that such a thing even existed - and placed a large hold on our account because we didn't also purchase Avis insurance.
The car was dirty and barely held our modest amount of luggage for three people, and (as aforementioned) was a real driving challenge for me.
Prós: I'm 6'6" (two meters) and the Kia Picanto is roomy beyond belief. You can put two of me in the front, another in the back and sill have room for a very short person. We'd have no room for luggage and roll backwards down uphills, but still, very roomy. Why that car has a 5th gear is beyond me.
Contras: They really put the fear of god hard sell on you at the counter to get the insurance, which I repeatedly declined. A couple checking in at the same time said they had purchased the insurance when they made the reservation and were told that what they had purchased was no good and that they would need to buy additional coverage now. That's pretty shameful. I returned the car on a day when it had rained. When you think about what time to you need to be at the airport, you factor in time to clear security, time to clear customs, time to clear baggage check and check in and time to drop the car off. You don't budget time for arguing with the rental return person about the phantom scratches that they have found and are charging you for but will not show you (the one they did show me was I was able to wipe off. Mud, not a scratch, but she would not change the report), and I think they know that ad prey on that.
Bad AC
Prós: Good service
Contras: Had to work hard to change the vehicle for a working AC model
Contras: De havde ingen biler til rådighed til udlejning, da jeg ankom. Selv om jeg havde reserveret bilen online, fik jeg at vide, at der ikke var biler til rådighed til udlejning.
Meget dårlig service. Masser af andre udlejningsfirmaer, der er bedre og tilbyder bedre kundeservice.
Dårlig AC
Prós: God service
Contras: Var nødt til at arbejde hårdt for at ændre køretøjet til en fungerende AC-model
segunda-feira | 08:30 - 20:30 |
terça-feira | 08:30 - 20:30 |
quarta-feira | 08:30 - 20:30 |
quinta-feira | 08:30 - 20:30 |
sexta-feira | 08:30 - 20:30 |
sábado | 08:30 - 20:30 |
domingo | 08:30 - 20:30 |
Very displeased with rental process
Prós: Nothing
Contras: Booked a reservation for car and upon areival was notified that they wanted to charge a 1000 deposit. My rental agreement reservation said a drivers license and payment of final amount required at rental counter nothing about a 1000 deposit. They said up and down its on the website while I showed them my rental agreement that mentioned nothing of deposit required for renting a car. I made the reservation under the same pretense when you rent a car that you can pay cash or card the amount required to pay for rental. I have never had to pay a deposit to successfully rent a car from anywhere before. Very displeased with the entire process and needless to say did not use the rental I had reserved and will rethink my process of renting a car in the future.
All good, no problems.
Prós: Friendly staff, clean car. No issues.
Alt godt, ingen problemer.
Prós: Venligt personale, ren bil. Ingen problemer.
segunda-feira | 07:15 - 23:00 |
terça-feira | 07:15 - 23:00 |
quarta-feira | 07:15 - 23:00 |
quinta-feira | 07:15 - 23:00 |
sexta-feira | 07:15 - 23:00 |
sábado | 07:15 - 23:00 |
domingo | 07:15 - 23:00 |
Prós: Friendly Staff
Contras: Pay less, drive less should be their catchphrase. They use old cars from AVIS rental. Very old cars
Prós: We had confirmation numbers and a rate preset before arriving in Curcao.
When we got there they said there was no car reserved and no other car available.....
We had to go down the rental row to Budget and got the last avialable car.
Never trust Payless.
Very bad
Prós: Curaçao
Contras: One original car was not drivable after one ride to hotel I switched to another car but it was just a little better
I was afraid that stopped in middle of the island and I loose entire day thanks God it did not happen.
Awful experience
Prós: First car we we given was beat up, a lot of miles on it (90k) and felt like the transmission was about to drop out. We returned it the next morning only to get another filthy, worn out, high mileage, beat up Kia that had low tire pressure in all 4 tires.
Prós: By the time we arrived, they only had manual/shift cars, which I certainly don't know how to operate. However, the lady was nice enough to give me a refund and assisted me in renting from Hertz. Great customer service.
Prós: Payless was cheapest car rental on Curacao. Car was of course not new but okay and as expected. It did the job. Take over and return of car was smooth and quick.
Contras: One front tire was totally run down, and rear tires were of different sizes.
Prós: Reliable transportation for a reasonable price. No bells or whistles. Auto locks and power windows would have been nice.
BS!
Prós: Nothing
Contras: The fact when we arrived they gave us a typed letter telling us they had no car for us AND the next time we rent from us they will give us 15% off. They didn't even try to give us any help with finding a different rental carrier. We felt like the whole set-up was a "bait and switch" scam.
Contras: We had many problems with the car , it stalled a few times , it did not start we needed to get a jump start which is not current in Curacao and the brakes were very bad we had to cancel two activities and we lost two days because there was no other vehicle available for us . The other rentals was a bit better .
Fair price for the car
Prós: Inexpensive, friendly staff and located right at the airport.
Contras: Car had several minor dents and the interior was pretty soiled. It's an island rental, so some stains are likely par for the course, but this car would have benefited from a steam cleaning of the upholstery.
Terrible vehicle and experience
Prós: Nothing
Contras: First of call, we arrived at the vendor's counter and had to wait at least 45 minutes. Then when it was our turn, the representative took at least another 45 minutes to get our car documents in order. It was our wedding trip and other family members used other companies, received their cars and were on their way to the resort before we were even addressed at the counter. The car we requested was an intermediate size. The rep did not even know what that was.
The car received was an old, beat up Kia Cerato, with dings and scratches: dirty with way over 75,000 kilometers ( odometer reading-probably rolled over). The arm rests were torn; seats had cigarette burns. The steering was very loose; very difficult to steer properly.
Upon return, no representative was available. We could not even complain about our experience. We simply left the keys on the counter; no drop box.
This car was the only one available. We were very disappointed with Payless. Again, other family members used other companies and had appropriate, newer cars. We will never use this rental company again because of our very poor experience. This vacation was our wedding and honeymoon and we were very hesitant to drive this car. DO NOT USE THIS COMPANY-PAYLESS!!!
A car is a car
Prós: Got a car that ran without any incident.
Contras: The person at pickup was not very friendly nor helpful about some insurance matters. Ended up asking half the airport if someone knew how things worked, and driving off fingers crossed that just nothing would happen. it seemed that Kayak gave me a third party insurance, therefor i had to sign a form at Payless that i refused their own insurance. I rather payed a little more for Payless their own insurance without this mess. The condition of the car... it works, with 100 dents and dirt and the car had trouble getting uphill. But it worked :)
Prós: Payless was cheapest car rental on Curacao. Car was of course not new but okay and as expected. It did the job. Take over and return of car was smooth and quick.
Contras: One front tire was totally run down, and rear tires were of different sizes.
Prós: Reliable transportation for a reasonable price. No bells or whistles. Auto locks and power windows would have been nice.
Prós: Friendly Staff
Contras: Pay less, drive less should be their catchphrase. They use old cars from AVIS rental. Very old cars
Prós: We had confirmation numbers and a rate preset before arriving in Curcao.
When we got there they said there was no car reserved and no other car available.....
We had to go down the rental row to Budget and got the last avialable car.
Never trust Payless.
Very bad
Prós: Curaçao
Contras: One original car was not drivable after one ride to hotel I switched to another car but it was just a little better
I was afraid that stopped in middle of the island and I loose entire day thanks God it did not happen.
Awful experience
Prós: First car we we given was beat up, a lot of miles on it (90k) and felt like the transmission was about to drop out. We returned it the next morning only to get another filthy, worn out, high mileage, beat up Kia that had low tire pressure in all 4 tires.
BS!
Prós: Nothing
Contras: The fact when we arrived they gave us a typed letter telling us they had no car for us AND the next time we rent from us they will give us 15% off. They didn't even try to give us any help with finding a different rental carrier. We felt like the whole set-up was a "bait and switch" scam.
Contras: We had many problems with the car , it stalled a few times , it did not start we needed to get a jump start which is not current in Curacao and the brakes were very bad we had to cancel two activities and we lost two days because there was no other vehicle available for us . The other rentals was a bit better .
Fair price for the car
Prós: Inexpensive, friendly staff and located right at the airport.
Contras: Car had several minor dents and the interior was pretty soiled. It's an island rental, so some stains are likely par for the course, but this car would have benefited from a steam cleaning of the upholstery.
Terrible vehicle and experience
Prós: Nothing
Contras: First of call, we arrived at the vendor's counter and had to wait at least 45 minutes. Then when it was our turn, the representative took at least another 45 minutes to get our car documents in order. It was our wedding trip and other family members used other companies, received their cars and were on their way to the resort before we were even addressed at the counter. The car we requested was an intermediate size. The rep did not even know what that was.
The car received was an old, beat up Kia Cerato, with dings and scratches: dirty with way over 75,000 kilometers ( odometer reading-probably rolled over). The arm rests were torn; seats had cigarette burns. The steering was very loose; very difficult to steer properly.
Upon return, no representative was available. We could not even complain about our experience. We simply left the keys on the counter; no drop box.
This car was the only one available. We were very disappointed with Payless. Again, other family members used other companies and had appropriate, newer cars. We will never use this rental company again because of our very poor experience. This vacation was our wedding and honeymoon and we were very hesitant to drive this car. DO NOT USE THIS COMPANY-PAYLESS!!!
A car is a car
Prós: Got a car that ran without any incident.
Contras: The person at pickup was not very friendly nor helpful about some insurance matters. Ended up asking half the airport if someone knew how things worked, and driving off fingers crossed that just nothing would happen. it seemed that Kayak gave me a third party insurance, therefor i had to sign a form at Payless that i refused their own insurance. I rather payed a little more for Payless their own insurance without this mess. The condition of the car... it works, with 100 dents and dirt and the car had trouble getting uphill. But it worked :)
segunda-feira | 07:00 - 23:00 |
terça-feira | 07:00 - 23:00 |
quarta-feira | 07:00 - 23:00 |
quinta-feira | 07:00 - 23:00 |
sexta-feira | 07:00 - 23:00 |
sábado | 07:00 - 23:00 |
domingo | 07:00 - 23:00 |
No cars available
Contras: When we got there, they immediately told us there were no card available and that we could just try calling the next day to see if they hsd any. We end up cancelling the reservation .
Easy and thorough
Prós: I love the sales rep that took care of us, she explained everything so easily and had ready answers to our questions
Contras: The website did not include price of deposit
Ingen biler tilgængelige
Contras: Da vi ankom, fortalte de os straks, at der ikke var noget kort til rådighed, og at vi bare kunne prøve at ringe næste dag for at se, om de havde et eller andet. Vi endte med at annullere reservationen.
Nemt og grundigt
Prós: Jeg elsker sælgeren, der tog sig af os, hun forklarede alt så nemt og havde klar svar på vores spørgsmål
Contras: Hjemmesiden omfattede ikke indbetalingspris
Easy and thorough
Prós: I love the sales rep that took care of us, she explained everything so easily and had ready answers to our questions
Contras: The website did not include price of deposit
Nemt og grundigt
Prós: Jeg elsker sælgeren, der tog sig af os, hun forklarede alt så nemt og havde klar svar på vores spørgsmål
Contras: Hjemmesiden omfattede ikke indbetalingspris
No cars available
Contras: When we got there, they immediately told us there were no card available and that we could just try calling the next day to see if they hsd any. We end up cancelling the reservation .
Ingen biler tilgængelige
Contras: Da vi ankom, fortalte de os straks, at der ikke var noget kort til rådighed, og at vi bare kunne prøve at ringe næste dag for at se, om de havde et eller andet. Vi endte med at annullere reservationen.
segunda-feira | 08:00 - 18:00 |
terça-feira | 08:00 - 18:00 |
quarta-feira | 08:00 - 18:00 |
quinta-feira | 08:00 - 18:00 |
sexta-feira | 08:00 - 18:00 |
sábado | 08:00 - 18:00 |
domingo | 08:00 - 18:00 |
segunda-feira | 07:00 - 23:00 |
terça-feira | 07:00 - 23:00 |
quarta-feira | 07:00 - 23:00 |
quinta-feira | 07:00 - 23:00 |
sexta-feira | 07:00 - 23:00 |
sábado | 07:00 - 23:00 |
domingo | 07:00 - 23:00 |
Classe de carro mais popular | Premium |
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Com base em avaliações e comentários de utilizadores reais da KAYAK, a melhor empresa de aluguer de carros em Aeroporto de Willemstad Hato Int. é Budget (6,8, 69 avaliações).
As empresas de aluguer de carros que oferecem serviços de transporte de Aeroporto de Willemstad Hato Int. para locais fora do aeroporto são a Ace, Alamo, Avis, Boric Car Rental, Budget, Dollar, Economy Rent a Car, Enterprise, Europcar e a Hertz.