room was smoke-free and not even smelling of smoke
It was clean and close to the city wall/activities. This is not a 4 or 5 star hotel by western standards. At best it is a 3 star hotel. Additionally, when we checked in the front desk clerk took forever to check us in and continuously let other things interupt her while she should have been attending to us. The price for the breakfast and afternoon buffet at the hotel's restaurant is way overpriced with the limited selection they have. The bathrooms are outdated and small. The hotel didn't have electrical adapters for travelers. Additionally, when I called the front desk for an iron board it took 3 calls before someone understood what I was asking for. In fact, I even provide the Mandarin name for "iron" which is "tang" and the front desk person still didn't understand.
Good location, very friendly personnel, not a problem to communicate in English. Interesting building with internal yard.
The hotel is very well located next to the city wall and a nice area... the room was very comfortable, clean, the service was fantastic and the breakfast was great!
Overall did not match up to description on internet. Part of good hotel chain, but staff spoke very little English. Food in club lounge felt old.
swiming pool, Gym room and Staff who can speak English Staff
breakfast, hotel staff availability location but as taxi is cheap it can be acceptable
Good value hotel. Beware the highly overcharging local taxi drivers used by the hotel. The days private driver for the terracotta warriors is better value than the coach tour.
The hotel room was big, but the bathroom looked dirty and there was no way that I would have used the bath. There was some kind of stain on the carpet that looked like poo, too. The movie channels didn't work, and when we asked about it the guy was of no help whatsoever. The pool was a joke - much tinier than it looked in the pictures and again didn't appear that clean on closer inspection. And, after going for a short swim, the water turned parts of my hair green - something that has never happened before with normal pools. Staff in the pool area were also not helpful. English level of staff was also very poor and it was very hard to communicate our needs. Location also very bad. Would not recommend.
A localização era ótima. A uma curta distância da Torre do Sino e do Bairro Muçulmano. O buffet de café da manhã era bom. O preço também era bem razoável, mas nós fomos na baixa temporada turística. A equipe foi útil. Os quartos eram medianos, mas confortáveis. Ficaria aqui novamente.
Hotel bonito, confortável, em frente a um dos milhares de shoppings da cidade, muito bem atendido. Em frente ao ponto de onibus e razovelmente perto da muralha, fácil condução.
Conforto do Quarto Spa para Mulheres e Funcionários falarem melhor Inglês
Espaçoso e confortável. Bom custo-benefício. O café-da-manhã era apenas ok, mas as outras refeições foram excelentes.
Hotel de fácil acesso a partir do Aeroporto (Bus Line 1). Bem equipado e confortável. Ótima opção
Os "Studios" são pequenos apartamentos com cozinha (ainda assim espaçosos). A localização. Acesso a internet grátis no quarto. A um quarteirão de distância do término do shuttle Bus do aeroporto. Pequeno almoço limitado, e apenas a cozinha oriental. Limpeza a melhorar (apesar de na generalidade estar aceitável, quando chegámos os tampos das mesas de vidro estavam claramente sujos o que nos deixou logo de pé atrás)
Very good location, one bus stop from downtown Xi'an with plenty of bus options (16, 35, 29, ...). Very close to the South Gate and the Bell Tower. Clean rooms, spacious and good bathroom. Note that a deposit has to be paid in advance (total sum of the stay) which will be refunded at check out. Make sure that the confirmed cost on booking.com is the actual cost on the final invoice. Due to a lack of transparancy on this website (extra service costs, other currency options, ...), you will have to pay more than actually confirmed. Off course, this has nothing to do with the hotel, but all with booking.com. Also, if you pay in RMB (local Chinese currency) the exchange rates might have changed in the meanwhile.
The hotel was lovely. The breakfast buffet was generous and very nicely done with dishes from every part of the world to make the international traveler feel comfortable. The room was very comfortable, spacious and well-appointed. The staff seemed somewhat inexperienced, particularly, the wait staff in the hotel restaurant. However, they were very pleasant, so it was easier to overlook shortcomings. The dinner restaurant was not to my liking, but would likely be just fine for the local high-end diners. The choice of dishes were a little more local than I might enjoy. The hotel staff, while very nice, seemed somewhat inexperienced.
Staff was great. They upgraded my room without asking which was a pleasant surprise. Front desk kind and bell hops freindly. Hotel was very good but the restaurants were very expensive. The breakfast overpriced and the Brazilian rest was very, very overpriced.
The lobby, room, and bathroom were very nice. The shower was a great surprise, as it was a step up from the normal tub with s curtain. The room was a little nicer than just a standard hotel room in that it had various forms of lighting. When we walked in, the smell of cigarette smoke hit us like a ton of bricks. We opened the windows and went out for a little while. Thankfully, when back, the small was gone.
The location is fantastic, being right in the middle of Xi'an. I was very happy with my room... a spacious feeling with super comfortable bed and pillows. The breakfast was okay... but not great. There wasn't much English spoken so it was hard to get information/advice about where to go (or to get a towel brought to my room. I tried 3 times and then ended up going down with a bath mat to act out what I needed!). The showerhead was leaking over the edges so it was more like a bucket being poured than the 'rain water' as advertised - I didn't really mind but some people might.