It was a welcomed experience to have staff that spoke English. And though some didn't speak it great, they all actually tried which was nice. The hotel is set slightly back from the street in a tiny garden the front and it was only a 7-10 to the capital square and other places like Wilson Square. The staff were helpful and courteous. The room was tidy and a decent size. I enjoyed my staff and wouldn't hesitate to stay again.Free wifi was great. Didn't have any problems with the hotel, but maybe bfast could have been cheaper.
good location but reserve a parking garage if you travel by car. Evocative decoration regarding the former airline Aeropostal. The buffet breakfast was limited.
great decor and friendly staff. Within walking distance of railway station and resturants etc. We would definitely stay there again.
Only stayed overnight but the room was very comfortable.Breakfast appeared too expensive so did not bother. The lift was not working
Good location, walking distance to the city center and other faciltities Staff friendly and helpful and spoke English Very limited parking, small room
Good value, unique style
good position - quiet- car parking poor provision of pillows and toiletries. Breakfast adequate but would have been improved by fresh tea and coffee
The staff were very helpful and friendly. Good central location, but tucked away in quiet courtyard.
Good location and clean hotel
All staff were friendly and nothing to much trouble, Hotel atmosphere was relaxing and quite
Hotel muito confortável. Quarto pequeno mas com todas as comodidades. Funcionários simpáticos e prestáveis. Fácil de estacionar nas imediações do hotel. Acesso fácil ao centro da cidade a pé. Perto de estações de metro.
Da atenção dos funcionários. Da limpeza do hotel e do quarto. O hotel é bem central, mas na rua de um terminal rodoviário.
Garagen no prédio e WiFi no quarto. Localização, limpeza, serviços, quarto acanhado e sem conforto, enfim, péssima relação custo/benefício.
A sala do pequeno almoço esta cuidada. As obras de beneficiação deveriam ser feitas fora dos horários das refeições, nomeadamente pequeno-almoço.
Localização perto do centro histórico. Razoável para uma ou duas noites. Tem parque de estacionamento próprio.
Localização perto do centro da cidade e o custo benefício. Apesar de estar nos quartos ao lado do canal e da rua, o sistema anti ruído funciona bem. O wireless não funciona nos quartos, somente no lobby do hotel.
Do café da manhã
Limpeza, qualidade dos serviços, atenção dos funcionários
location, just in the front of train station No air conditioning (during summer time it's nightmare), rooms doesn't seem particularly clean. Noisy.
It was open late, convenient for the station, and easy to get to
It does "what it says on the tin" reasonable price well situated basic but ok, Miniscule lift.
It was quiet and very convenient for our onward train journey
Canal plus they miss an Internet connection in the rooms and shower curtains as well
It was very close to the station which we needed as we had an early train. The floors were so thin you could hear every move from people above and below. It was old, cramped and didn't smell very nice. We were at the front which was noisy. We were only staying one night so we didn't complain. Had it been longer we would have.
Close proximity to the rail way. Excellent location for a short stay!
location is good recepcionist prefer to speak in french. also i had some trouble with my reservation
Location to the city, train station and shuttle bus stop for the airport. It was basic but suited our needs and budget.
Convenience to public transport and helpfullness of reception & night porter Lack of a bar/lounge
Central to bus,rail and Metro stations.Very easy to get around the city and airport
Good location, 100 m from train station, not so far from metro station. Easy to reach an airport by bus (last stop for airport bus is near by train station). Clean room. Friendly personnel.
decent hotel with friendly hotel staff and nice location
Rooms were very clean, laminate flooring, free wifi, great location if you are arriving by train, directly across from the train station. Very basic services (no restaurant, bar, etc.) Shower is not intended for people over 6 ft tall, water went over the shower enclosure and got the bathroom pretty wet.
The location of the hotel was excellent, close to the metro and airport bus stop and only 15 minutes walk from the main shopping/restaurant areas. Hairdryer was broken.
Excellent value, great if you need to be close to the train. Clean and efficient. Friendly staff.
The staff was so helpful with assisting us in making arrangements for concerts, recommendations for dining out and even providing space and dishes for an impromptu wine and cheese party. Breakfast was a little pricey and not a great value for the money.
Hotel Phoenicia was very clean and good hotel.
The people who worked there were excellent, spoke good English, helpful. On site breakfast was nice.
Welcoming staff. Comfortable beds. Good shower. Close to railway station and easy to walk to town centre. 24 hour reception. Room 201 was cold.
The staff were very helpful. The hotel borders the red light district, and subsequently attracts colourful people. I would not walk there at night.
friendly staff no
This small pretty hotel is right in the heart of Toulouse but is on a quiet side street so you don't feel submerged by the city. The bed was huge and comfortable, the bathroom large and the breakfast perfect. Best of all were the staff who were so friendly and helpful. Would definately recommend this little gem.
The hotel location is very convenient as well as the parking
We stayed in an executive suite and it was delightful. It was very comfortable, spacious, well-appointed and nicely decorated. Breakfast was delicious too.
Staff was superb. Location to TGV train station was very walkable even with suitcases, very close to several restaurants and shopping,and laundromat. Ironing board and iron available @ desk Hotel is older, rooms are small, some updating would be in order
Staff was very helpful and speaks good English Very noisy. Horrible smell in the room. Bathroom old. Nothing to do with a 3 stars hotel. More a 2 stars standard which makes this hotel very expensive.
Friendly Staff Clean rooms No air conditioning, small room. (Though in fairness I did book one of the cheapest rooms)
The room, I chose the executive, was excellent. Recently decorated to an excellent finish, it was fully equipped with a mini bar, safe, enought closet space, tea making facilities. It also had a proper desk, and rather nice reading lamp. The bathroom and toilet were seperate, a nice touch. The whole room gave off an aura of luxury, and the two small balconies were nice to step onto. The staff were very helpful, and spoke excellent english. WiFi was well up to speed. The location of the hotel is good, tho some parts of the street look a little down at night, but having walked it several times at night, I was not acosted or troubled in any way. Metro Rail and bus are close by, 2 mins walk for Jean Jauer stop for the airport shuttle. I did not like that the hall lights were on timers.The room safe was not large enough to accomodate my laptop, but sufficed quite well for passport, wallet keys and camera etc. For business users a larger safe would be beneficial. The wardrobe however was lockable, which was handy for the laptop and larger items
near Toulouse RR station very basic hotel, clean, quiet
staff and location which is close to station but easy walking to city centre breakfast could be better for the price
estar perto do centro da cidade rua do hotel muito suja
Do antendimento da recepção. O ambiente da sanita, separado do banheiro, não dispõe de qualquer tipo de ventilação ou exaustão.
near to train station o local é frequentado por pessoas de mau aspecto
é um hotel perto da gare (zona central da cidade), a 10 m a pé do centro de Toulouse. as redondezas estão "pejadas" de prostitutas, está localizado numa zona central mas muito mal frequentada. o wc é pequeno com 1 porta "indescritível" que não permite um acesso "fácil"...
Central, simpatia da receptionista, quarto tem varanda. Cama confortável.
O quarto era bem confortável. A cama de casal era boa. Bom espaço. O café da manhã é muito pobre. Pagamos 7 euros por pessoa. Haviam poucas opções. Não havia queijo nem fiambre. Eles dizem ter internet disponível em todo o hotel. Entretanto, não era possível obter sinal da net no terceiro piso. Falta também uma melhor higiene da sanita, pois a mesma estava com cheiro impreguinado de urina.
Grande proximidade com a estaçáo de trem TVG. É relativamente perto ds principais pontos turisticos de Toulouse. Durante a noite, a area fica com pouco movimento. Colocar um minibar nos quartos e um forninho.
Conforto do quarto a ser ressaltado assim como a limpeza de todas as áreas e a gentileza do quadro de funcionários. Não houve nenhum ponto negativo a relatar.
Em frente a estação de trem e perto do centro da cidade.
Recepção, funcionario atencioso. nada a declarar
Os funcionários. São encantadores e eficientes. O quarto é péssimo,.A localização horrivel. Odiei Toulose, o hotel, o estacionamento e seus arredores!