Do serviço no lounge do Club - acesso reservado a alguns quartos no 15º andar, com serviço atencioso A mania da falsa preocupação ecológica que não permite mudar os lençóis da cama com mais frequência embora o cliente o possa solicitar. Localização má, numa zona algo confusa de vida nocturna agitada. Quem vê no mapa acha a localização boa mas as ruas sobem e descem...
The staff and facilities at the hotel were excellent. Very clean hotel and helpful staff. The lounge bar with piano is gorgeous. Can't say anything negative about the hotel.
Clean and nice hotel. The Reef Club was not open, and they did not inform about this. Even the staff at the orher pool did not know there was such a club! It was supposed to open next week, but seeing the spot, I doubt it...
Friendliness off staff, excellent service and food, comfort and ambiance of hotel
did'nt a room with full sea view even though start of season
Everything was excellent, staff, rooms, location, they had great half/full package deals. Kids had lots to do and really enoyed themselves. Lots of sport facilities so we did lots of sports, could eat well and did not put on a gramme of weight!!!
i did't like the fact that they block 150 euros on my credit card when we arrive for the future expensis during my stay. i never heard of such thing before!
The hotel staff made the stay pleasant. Enjoyed the lobby bar/restaurant with live piano undertainment in the evening. The wardrobe facilities including the sauna by the indoor pool needs upgrading. The fact that it also is used by none hotel residents makes it to much public. Quite a few people were making their full morning toilet.
Staff are excellent - very friendly and helpful Very Very poor value for money compared to the Intercontinental just round the corner. We stayed in a Tower room which leaked water from the rain and required a new carpet. For the same money at the Inter we could have stayed in a family room and used the VIP lounge. Breakfast was expensive and evening meal was poor for the money. We actually ended up eating at the sports bar in the Inter for 2 nights which has a better menu and far better value for money
Absolutely everything - from check-in to check-out! The staff were professional and genuinely friendly. The room was large and comfortable and we had a side view of the pool and the bay. Even if we had a minor problem or question, it was immediatly taken care of. The indoor pool and the gym was excellent, as was the steam room and sauna. Breakfast was yummy, drinks at the bar were classy and the one dinner we had at the hotel was delicious. The gymand indoor pool were not open til after 4pm on New Year's Day (after we had checked-out).
Wonderful hotel, excellent facilities and friendly staff.
Os funcionários foram muito simpáticos e prestativos O hotel é muito grande e andar do seu quarto até o lobby pode levar um tempo.
A localização é perfeita - vistas fabulosas, sítio sossegado, com todos os equpamentos de lazer que se esperam de um resort de praia, e muito perto da " agitação" nocturna. Quando fiz a reserva era classificado como 5 estrelas. Posteriormente verifiquei que passou a 4. Realmente não é um 5 *.A casa de banho do nosso quarto era inacreditavel...
Excelente localizacao sobre a baia de St George. Quarto grande e confortavel, com vista sobre a baia. Lido, com acesso directo ao hotel e piscins.
Da vista Remodelação do mobiliário do hall de entrada. Os sofás apresentam nódoas, o aspecto geral é pouco cuidado. Muitos insectos no quarto.
Spacious room, Lot's of choice on tv channels, Hotel well positioned for nightlife, Gym & leisure suite Breakfast was very average for a 4 star hotel
The staff and the facilities The surroundings, too noisy and durty
The view and size of the room were terrific. The staff could be more courteous for a 4 start hotel! The cleaning service was poor, the bathroom amenities were extremely poor. Overall it didn't feel like a 4 start hotel at all.
Location and position near to sea The closest beaches are privately owned by ohter hotels which means people are forced to pay extra to use the facilties. The hotel should endeavour to reach an agreement with these other hotels to allow its own guests access free of charge as part of the package.
I enjoyed the meal, swimming pool, convenient to go out,etc. It is not the hotel's fault that the TV had a problem during my staying.
nothing! dirty bed sheets, small poky room and rude staff dirty bed sheets, small poky room and rude staff
Helpful staff, friendly front desk, room with a view, spacious and comfortable room, good security, quiet and relaxing, good value for the price
Location was good. The place was overpriced. Our room was old and the bedding smelt. We were charged an additional fee for a roll away and never advised. Outgoing phone calls were absurdly overpriced. The staff was stiff and cold. The food was awful. The location was great
Hotel was great! Staff were pleasant and helpful. Room was spacious, clean and comfortable. No tea or coffee making facilities in room. Only available through room service, which, although not expensive is awkward, especially if you want a cup of tea in the middle of the night.
proximity, very clean, people nice, breakfast good but stops at 10, too early ! it is a fake doulbe bed !! 2 single ones close only !!! i hate when hotels do like that ! ! + in the morning the mention do not disturb was on the door, but the maid knocked on the door !!! breakfast closes too early ! should be until 11, not 10. for the same price, i will go to the meridien by adding 50 euros, for sure !
Estar perto da melhor noite de Malta, casinos, restaurantes. Bons acessos. O pequeno almoço é um pouco medíocre. A água para tomar banho tem pouca pressão. Mas gostei da estadia.
O Pequeno Almoço era muito fraco
a localizaçao junto das discotecas e bares, visto ser um jovem o que mais procurava em malta era o ambiente nocturno .camas super duras e desconfortaveis, falta de pressao de chuveiro, falta de ar condicionado,
Simpatia do pessoal.Tem uma exelente relaçao qualidade preço.Pelo que se paga nao se pode pedir mais Ha partes que estao em obras
A piscina Por placas em todos os quartos, "para fazer limpeza", ou "para nao incomodar"
A localização e o preço são os pontos fortes deste Hotel. Apesar de não ter boa iluminação na entrada. Não gostei da falta de chuveiro para um banho satisfatório. Sei que água é um problema na ilha mas, senti muito desconforto em ter de tomar banho apenas com um esguicho de mão...!
Do preço Sim, o atendimento. A falta de conhecimento sobre que podia reservar com American Express, pis quando disse que o tinha feito, chamaram-me mentiroso, e que não existia reserva alguma em meu nome. Só depois de contactar os serviços do booking, foram verificar. Coisa que nem eles fizeram, tive de ser eu a fazê-lo do meu telefone. No final, nem um pedido de desculpas.
O Hotel está bem localizado, e tem um café da manhã bem gostoso. O Hotel é extremamente novo, e o alarme de incêndio disparou algumas vezes porque o sensor é muito sensível e fica perto da porta do banheiro.
As comodidades, as piscinas e a localização
Beautiful, brand new apartment in the finest part of St. Julians opposite Portomaso Marina and below the Hilton. Very luxurious and well equipped. We arrived to a welcome pack plus a bottle of wine which was a lovely touch. The owner was very friendly and very helpful to make our stay extra special. I would recommend these apartments to anyone.
Seaside room was spacious with a good view. Air condition worked perfectly. Nice balcony, and the large door did a good job shutting the traffic sound out. Free garage in the building. Old fashion television set and few English channels. (Lots of Italian and German, though).
Great staff, superb room, excellent restaurant, good location.
The great view of Spinola Bay was a real drawcard. Its location is so easy for buses and tours and I liked the free wi-fi and loan of a laptop for use in the lobby whenever I asked. My room was very comfortable but had no tea-making facilities. The rooftop pool was great. Would have like to be able to have a cuppa in my room.
Only had a short stay, came in at 1 AM and left at 10:30 AM. Reception personnel friendly, rooms clean. Bed too soft to be confortable, Airconditioning could not cope with the "heatwave" malta was experiencing (38ºC in june)
I love the location
Nice decor, convenient bed, seaview Seemed a little overpriced, not everyone at the reception very attentive
Relaxing and pleasant environment. Well-balanced style, consistent throughout hotel and rooms. No hair dryer in the room
The staff, they were very nice and helpful. Food was also lovely in the Jest Restaurant. Not much facilities, like gym or spa. There was a swimming pool however but didn't get a chance to use it
Everything!!! Lovely hotel, bus opposite, large rooms, great breakfasts! NO
The staff are great and informative. Rooms clean and quiet.
A localização é excelente (no centro de Paceville) e a tarifa acessível. Pode-se apanhar o autocarro perto. O quarto era espaçoso. A casa de banho está a precisar de ser remodelada e a água é salgada. O pequeno-almoço podia ser melhor. Queriam cobrar-me despesas com chamadas telefónicas que não fiz mas depois resolveram o problema.
The kindness of the staff, the location of the hotel (closed to the public transport and the nightlife but in a quiet zone) the comfort of the deluxe room (jacuzzi, air-conditioned, fridge, balcony). Maybe any weak points could be the lack of a drying rack and of a shower curtain but it depends on the customers' needs.
Receptionist very helpful room poor due to no natural light . got much better hotel at same price . breakfast quality very poor
Very helpful staff who were happy to let me change room and also have a late daytime check-out with no extra charge. Location is very good and the hotel is quiet despite being very close to Malta's central nightlife centre Single rooms are quite poky and there was also a hot water issue with the shower (however, I was easily able to change to a twin-bed room which is spacier, so no problem). Breakfasts, as in nearly all Malta hotels I have experienced, are really not at all great. But considering the overall room cost - and good location - it is very good value for money
Personnel's kindness and helpfulness.
I really enjoyed this hotel. The location was great and the staff was kind and friendly. Besides, Internet was for free.