Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Close to airport Showers didn't work. Not the best beds. Internet did not work
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Limpo, equipe simpática, barato, instalações agradáveis Não há nada de que eu não tenha gostado, tive quarto e serviço aqui melhores do que em alguns dos chamados hotéis 5 estrelas.
Localização luxo, gastronomia de padrão, apto. Completo exelente padrão. Não, superou expectativa.
moderno e perto do aeroporto
Atendeu a espectativa de utiisar um hotel proximo ao aeroporto
Atendimento, conforto, praticidade de deslocação
A carrinha do hotel não se desloca ao terminal 2, fica se sempre uma hora e meia a espera e muitas vezes tem que apanhar um taxi, o que as vezes não é facil pela curta distancia ninguem nos quer levar.Ligamos para o hotel a pedir o transporte dizem que ja vai e nunca aparece.
Fui informada que este hotel, pela proximidade, oferece aos hospedes o transporte gratuito ao aeroporto a partir das 4h00. Não foi o que aconteceu. Além disso, fica muito distante de Milão e não oferece restaurante. Se tiver fome ( almoço ou jantar) deve caminhar "aproximadamente" cinco minutos e comer em outro Hotel. Me senti desrespeitada.
proximidade do aeroporto e facilidade no deslocamento
Localização próxima ao aeroporto
O hotel é correto para os fins a que se propõe. A equipe é bastante atenciosa, os quartos limpos e razoavelmente confortáveis.Embora muito distante do centro de Milão, o transporte é fácil pois existem ônibus saindo a todo momento (os bilhetes podem ser adquiridos no saguão do aeroporto) e por estar próximo ao aeroporto é muito util para quem precisa pegar um vôo logo cedo no dia seguinte. A meu ver faltaram maiores informações antecipadas sobre o sistema de transfer do hotel que é muito bom e gratuito (sai de meia em meia hora do terminal dos ônibus do aeroporto , box 19, terminal , passando também pelo terminal 2 - O serviço é feito entre 5 e 23:30h). Em razão dessa falta de informação tentamos pegar taxis que se recusaram a nos levar ao hotel por ser muito perto. Até descobrirmos como chegar ao hotel ficamos sem saber como chegar até lá
O quarto é amplo, organizado e limpo. Não há frigobar no quarto e o serviço no bar foi bastante ruim dvido à falta de funcionários.
Da proximidade ao aeroporto de Malpensa, pois o tempo que lá fiquei ( 1 noite) não deu para grandes avaliações.
Café da manha e localizacao perto do aeroporto Internet paga
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Proximidade do aeroporto, shuttle, e horário de funcionamento do restaurante.
Viajava com um grupo de amigos, de carro, e não desejávamos entrar em Milão. O hotel tem estacionamento, próximo do aeroporto. O pessoal do hotel é atencioso e tem transfer para o aeroporto, de onde se pode pegar um trem expresso para o centro de Milão(a cada 20 minutos num trajeto que leva 40 minutos)
do atendimento em geral
De dormir. De noite, não se vê o hotel, a não ser que já saibamos onde fica
a atencao dos funcionarios da recepcao e do shutle service de ligacao com o aeroporto.todos muito amaveis e educados nao
Proximidade ao aeroporto e respectivo serviço de transfer.
Sua localização e serviços
fui muito bem atendida , os funcionarios são gentis não pouparam esforços para agradar o cliente até café da manhã as 5:00 horas AM antes da nossa partida foi barbaro o atendimento.
The shuttle service was great! We were only there 1 night and chose to stay at an airport hotel because we had to catch a morning flight. It wasn't as close to the airport as I imagined. It's 15 minutes feom T1 and 20 from T2.
Clean, (american standard) good size rooms. Confortable beds and good shower. Buffet breakfast included in room price had good variety and plentiful. Service was "neutral", cannot be described as friendly.
The shuttle service, hourly, worked fine. The room and bed were comfortable except for the A/C. Staff was most helpful. The breakfast was superb, considering it was included in the price. In all, a great way to spend your last night in Italy and get to your plane the next day in a relaxed, stress-free and comfortable manner. The A/C was warmer than the setting in the room showed, leaving us too warm for a good part of the evening.
From the front desk to the restaurant staff, we couldn't ask for better service. If you come here try to find Marika in the restaurant and Honey at the front office. They are amazing. There was also a young man whose name I didn't catch, the morning we left - he loves Russian culture and literature- who is incredibly helpful. The shuttle runs to the airport just about every 30 minutes to take you to the hotel and you reserve it to take you to the airport for your departure every hour. Timely, very clean, delicious food, and modern. I loved it.
Overall great room especially the price. It was a last minute booking when we got to Milan and they even picked us up from the airport and dropped us off the next morning. They also had lovely beds! Comfortable. The wifi didn't work on the top floor and the shower clogged up a bit
Rooms where nice and hotel.overall is pleasant Impossible to find. No signs anywhere, not even on the gate, which was closed. Truly hidden from sight and kept as invisible as possible.
Very close to the central station. Exceptional staff!
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
Convenience to airport and trains, quality of facility and rooms, staff very helpful
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
Clean, spacious room
Very clean room, good staff, and great food at the bar.
Rooms were clean and staff was friendly and helpful
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
O restaurante não funcionou.....
Não gostei da forma como fui tratado, ja na recepção a pessoa que atendeu era extremamente mal educada e se aproveitou que eu desejava um dia a mais de estadia e me colocou no quarto com maior preço posssivel e obrigou-me no dia seguinte a transferir-me de quarto mesmo não tendo avisado abasolutamente nada quando da nossa chegada ao hotel. Todas as nossas malas e pertences foram retirados e colocados em outro quarto sem nossa permissão.Irei reclamar a comunidade europeia para ser ressarcido.
Perto do aeroporto Pequeno-almoço muito pobre, pão duro, bolos artificiais
Silencio e serviço de translado ao aeroporto são excelentes. Ter um ou dois computadores de acesso a internet em funcionamento para os hospedes e atividades para distrair e passar o tempo no hotel, uma vez que fica longe de tudo.
Do seu capuccino:)
Pratico pois fica muito proximo ao aeroporto de Milão com bom preço. Não tenho o que reclamar
Proximidade ao aeroporto de Milao e o serviço de transfer (muito prestativo) Difícil acesso à cidade, poucas opções de restarauntes próximos.
Proximidade com o aeroporto de milao. Nihil
mesmo sendo um serviço pago, o hotel oferece traslado do aeroporto até as suas dependências. as camas são confortáveis. o sinal de internet é bom. bem próximo ao terminal 2 do aeroporto milão (malpensa). equipe do hotel atenciosa.
Os quartos são cómodos e os produtos de quarto de banho são a pensar nos esquecidos... O preço do serviço de restaurante é bastante alto, mas os pratos são bons.
Localização próxima do aeroporto Milano-Malpensa, óptima para ficar uma noite para quem não tem voos de ligação no próprio dia, com rápido serviço de taxi do próprio hotel embora com um valor algo exagerado. O cheio a tabaco na roupa de cama.
Fica muito bem localizado perto do aeroporto, todos os atendentes foram muitos simpáticos e o quarto estava bem limpo. Além do q eles oferecem o transporte do/para o aeroporto.
Gostei bastante da gentileza e disponibilidade imediata para esclarecer o que fosse necessário,empregados excelentes, sempre com a maxima simpatia
Nao gostei do hotel. Hotel pessimo. Fiz a reserva para o hotel e na hora de me hospedar me mandaram para um outro lugar , um predio sem estrutura alguma, sujo e com pessoas estranhas e de indoli duvidosa. Fique com minha familia com muito medo.Nao recomendo pra ninguem.
Ser sossegado e de fácil acesso ao aeroporto de Malpensa, Itália.
Da simpatia e receptividade dos funcionários. A comida do restaurante também é ótima e o café da manhã é EXCELENTE. Sou suspeita, adoro a Itália e suas pequenas cidades...
limpeza muito boa, apto nao luxuoso mas confortavel, restaurante bom. Preço caro qdo comparado com Hotel de Veneza(Abazzia).
Fomos colocados em um apartamento a 100m do hotel sem nenhum serviço, sem estacionamento.
Excellent facilities, and adding a pool and spa etc. Fantastic helpful and friendly staff, gourmet but unpretentious dining, and just wait till you see the light show in the gigantic shower. Luxurious bed, linens and decor. This is exactly where you want to be at the end of a long busy travel day. There is nothing l didn't like about this hotel.
Lovely rooms and friendly staff. We were directed to an excellent restaurant for dinner. No restaurant yet, but see above.
Really end of season no service at all. Very strange for a XXXXXL Not mentioned on site that wellness is closed
The medieval atmosphere and the furniture TV not working, safe deposit not working, no slippers, the towels not changed for 3 days, no help for the luggage although there is no elevator.
The breakfast buffet was very poor !
The staff were very helpful. The rooms were clean and well appointed. The outside garden and balconies were inviting. I did not like the construction. I could not determine where the actual castle was located.