hotéis em Silao

Prós: The gardens are beautiful. Workers were friendly.

Contras: We came for the hot springs. The pool opens at 7:30 And when I arrived the water was cold. I was told it will take a few hours to warm up. That was very disappointing. The room had clean beds. However. They were several furnishings and decorations that were either worn out or due for replacement. Rom service was very slow after 2 hours that I called to get the bath robes I was promised at check in after I paid additional money to get a “upgraded room” I called again to get the remote control for the tv and the air conditioner and never arrived. After 2 hours I walked to front desk to get it myself. Mission Hotels must invest money back to the properties and renovate this hotel. Their service and room decorations are 30 years past due for renovations. I love rustic ... but dislike rustic that doesn’t work or it is torn. I talked to other guest in the pool and they mentioned they visit every year and they were laughing about the fact they wore offered a “room update” which I did and the fact that the rooms look the same way since 30 years ago and the Maintanance issues. They say “they only come for the thermal waters but don’t expect much more from the property even if they charge a lot for a room. About the “breakfast included” I won’t say much but all staff was quick and ready to serve you... nice people” wished them all a Happy new Year after I gave them a large gratuity. I also tipped generously the only one person working in the pool “ trying to serve upset people” because the water wasn’t hot. I would like the hotel investors to invest back in the property because it needs it urgently. Yes, I will like to come back and see improvements. Thank you Happy New Year to All!

Prós: They gave us an late check out so we could enjoy one more dip in the very nice hot springs pool

Contras: The food for breakfast, not good, cold, soggy chilequillas, had to have the charges redone, big mess up took half hour 3 people to get it straight.

Prós: - Helpful staff - Good location - easy to get to from Mexico City - Excellent natural hot springs: main attraction. - Great attention at the spa

Contras: A bit of an opportunity squandered: pleasant, quiet location, good basic facilities at the hotel and excellent mineral springs, but.... - The rooms and facilities are a bit tired and outdated: just a small amount of investment in basic renovations and some upgrades would change the experience of the hotel considerably - The food wasn't as bad as depicted in some other reviews, but it wasn't great. Breakfast and lunch were OK but some effort to improve options at dinner would improve the overall experience - There are very few dinner options outside the hotel - you will end up eating at the hotel. Simplifying the pricing options or simply operating as an all inclusive or half-board resort would simplify things (and speed up registration: we waited an hour to check in because everyone had to work out their options and plans as they checked in....).

Prós: Really peaceful for the most part. We had a relaxing time. Have been before and will go back again soon.

Contras: We were looking forward to borrowing bicycles but when we got there they told us all the bicycles were away for maintenance. Also people playing loud rap music around the swimming pool was a bit annoying.

Prós: Incredible property. Staff could pay more attention to detail, like cleaning poolside tables, some were very dirty.

Prós: Huge, classic facility with natural spring pools and bathtubs

Contras: The facility is a bit out of the way, meaning that you may drive through something that may seem like a Mexican Ghetto. If you can manage to not get lost, you'll be safe, even if you feel like you may not be. Make sure you have GPS or really know how to get here.

Prós: Staff

Contras: Food

Prós: Albercas, obvio!!!

Contras: Check out

Prós: The only thing good about this hotel is the location since is 5 minutes away from airport.

Contras: Air condition does not work. They moved us to three different rooms, & in all three the air condition didn't work.

Prós: The breakfast very good. Coffee 24 hrs. Rooms very comfortable and clean.

Prós: The staff

Contras: The place was good

Prós: Every thing

Contras: Very clean

Prós: Confortável, bem localizado.

Contras: Lavanderia desorganizada. Diversas vezes mandaram roupas que não eram minhas para meu quarto, chegando até mesmo a perder algumas peças minhas. Houve também um caso em que alguns pertences de higiene pessoal foram tirados de dentro de minha mochila que ficou no quarto, mas foram devolvidos depois de ter reclamado.

Prós: 5minutes yo the airport

Prós: Bem localizado, confortável.

Contras: Lavanderia muito mal organizada. Por diversas vezes erraram na devolução de minhas roupas e chegaram a perder algumas. Houve um ocorrido em que alguns itens de higiene pessoal sumiram de minha mochila, mas foram devolvidas em seguida.

Prós: Transporte de/para o aeroporto foi fornecido, e havia pelo menos um pequeno-almoço que poderíamos comer como veganos, ao contrário da última propriedade Wyndam em que nos hospedamos. A cama era boa. Pelo menos um funcionário falou inglês e foi útil.

Contras: Péssima iluminação inadequada no quarto, ar abafado e sem telas, então quando você abrir janelas você tem mosquitos, por isso adicione mordidas. AC muito barulhento. Eu não posso recomendar este lugar. Deve haver algo melhor. Talvez o Holiday Inn Express nas proximidades?

Contras: Não

Prós: They have free airport shuttle and right across from airport.They also have free breakfast. The beds are really comfortable and staff very friendly.

Contras: The location I arrived at 10:30pm and was hungry but there was nothing open and hotel kitchen was also closed.The rooms are small and restroom doors are awkward kind of see through.

Prós: A 2am uber ride to BJX was an unexpected pleasant surprise waiting which Wyndam arranged. Thank you Shuttle usually starts later 4 or 6 am. Very clean.

Contras: Shuttle and breakfast hours should be posted on booking.com & at hotel No coffee grounds available for coffee maker in room. If I had booked on mobile app, room cost would have been $13 USD less

Prós: The convenience of its location.

Contras: The taxi price TO the Hotel. Extremely expensive for he short distance.

Prós: The room was clean. Close to the airport.

Contras: There were no cups (was that a coffee machine?) no glasses , one bottle of water, no light on one side of the bed, upstairs noise from someone exercising, ugly lighting, bad Caesar salad lunch. The worse hotel we have ever stayed in.

Prós: The room was spotless, the staff friendly and helpful, the breakfast was ample and the driver to the airport was very prompt and courteous. The bed was comfortable and the air conditioner a good one.

Contras: The sheets on the bed were rough cotton. Softer sheets would have made this a perfect place to spend the night close to the Leon Airport.

Prós: close to the airport. Breakfast was fine

Contras: The room did not provide any bottled water. It was OK for one night. The staff did not speak any English but did communicate enough to help us get a taxi. However, the taxi took us to the wrong bus station, not first class, and we got a 5 hour trip to Morelia instead of 3. It was interesting but tiring after a day of flying down there. Interesting in that we stopped in many towns along the way and were with people who were friendly and kind.

Prós: The breakfast was mediocre, the coffee was bad, but overall the hotel was ok for a one-night stay

Contras: I left my new electric toothbrush in the bathroom in my room. After checking out and leaving Silao I realised it, called the hotel to ask if they found it and of course they said that the cleaning personnel did not find any toothbrush in the room. Disappointing, but expected.

Contras: Our room faced the freeway....It was loud

Prós: The staff

Contras: The lady at the reception very attentive the day I arrived was very attentive and cordial. congratulations, I wish there were more people like her.

Prós: Close to airport, comfortable bed, can order basic meals to room, good TV and bathroom, quiet though close to highway.

Contras: Room is very basic. Most staff don't speak English. Nothing around it at all. Hotel felt empty. Airport shuttle bus doesn't run on weekends, but front desk calls a taxi for us that arrived quickly.

Prós: Clean and in great location , with awesome security :) breakfast is very good too!

Contras: The shower was missing a seal on the door and water pooped on the bathroom floor every time one took a shower .

Prós: Good location close to airport . Comfortable beds. Clean.

Contras: Water for shower was not hot.

Prós: I liked the breakfast.

Contras: Not much.

Prós: Quarto confortável e grande.

Contras: Localização é boa se considerando ser próximo ao aeroporto. Porém não tem restaurante próximo e o menu do hotel é muito básico, sem opção. Trem que passa durante a madrugada pode causar barulho se o seu sono for leve.

Prós: The staff at the Restaurant was nice. It is always a good value for money proposition

Contras: The breakfast could be a bit better compared to other Hampton Inns.

Prós: The restaurant was excellent for dinner and breakfast.

Prós: Staff efficiency and assistance.

Contras: Bed was not the most comfortable.

Prós: Cleanliness

Prós: The room very clean

Contras: Customer service was bad

Contras: Even though their website indicates they have an airport shuttle this does not include a service that picks you up at the airport. Be prepared to pay approximately $15 US to get to the property.

Prós: The bed was comfortable.

Contras: We had to wait for 15 minutes to get hot water. The bathroom was very warn down with the wall paper pealing off the walls. The phone cord was broken and we did not get a wake up call. One of the front desk employees knocked on our door lightly at 4:25 am and if I had not set my iPhone alarm to 4:00 am we would have missed our transportation at 5:00 am and missed our flight!!! I therefore thought we were due a refund for all the that made our stay a very bad experience.

Contras: Executive suite king room 7th floor. Furniture is trying to be too modern no comfort. Bed, memory foam, too stiff for me. Restaurant, too expensive for the quality, lounge snack food, breakfast was good. Pool nice. Staff excellent!!!!

Prós: Location

Contras: N/A

Prós: Gorgeous pool area, wonderful service from everyone, very nice restaurant, 10 minutes to airport - fabulous value

Contras: Everything was great

Prós: The breakfast was good, the view for executive customers is great.

Prós: Everything about the hotel was excellent. The gym provides bananas and water, every hallway has coffee, tea and cookies early morning excellent way to get your day. I will be booking here everytime I visit Guanajuato.

Prós: This staff at the restaurant was excellent. Pep was great in the morning he would make sure that my order was correct. He helped me when placing a order at grill. Pep was a big help for me and I will stay at this hotel again.

Prós: We especially liked the staff! They were very helpful and warm and friendly. The bed was extremely comfortable and very spacious.

Contras: Not their fault due to covid-19, but there was no onsite dining.

Prós: Location was outstanding. We had a early morning flight and the hotel van got us to the terminal in less than 5 minutes. Driver was very helpful

Prós: Clean and comfortable. Great location relative to the airport

Prós: Great bed! Loved the choice of soft and firm pillows, real glasses for water and wine, friendly service, free shuttle to the airport. Great shower!

Contras: The decor is really stark. It would have been nice to have some art on the walls in the hall.

Prós: During this crazy time of the Corona virus The staff did whatever was necessary to get us to the airport give us a bag of food at 4:30 in the morning and make us feel comfortable

Contras: Nothing

Prós: The staff were all so friendly and helpful. The room was clean and spacious. We had to catch an early flight; wish we had had a bit more time to lounge in the comfy room.

Prós: Everything!

Prós: Hotel não honrar a minha reserva feita através de caiaque

Contras: Resposta oportuna da gerência. Qualquer resposta da gerência do hotel teria sido boa.

Prós: Nicely designed property. Rooms spacious with nice usable balconies or terraces. Great 25m lap pool. Probably 20+ acres of all landscaped property.

Contras: Close to airport but in a funky industrial neighborhood.

Prós: The Hacienda is in the big industrial area at the airport of Leon. The hotel area is huge! It is new and the stile of the hotel is like a real hacienda. Everything is open. Big and nice garden, pool area a.s.o. Very friendly and nice staff. Breakfast is very good standards and will be made fresh to order. Had a room with veranda. Even the airport and industrial area is near, it is very quite at night. Very comfortable bead.

Contras: Room was a little bit "naked" because walls a not decorated. And the light spots need a little bit more power, quite dark for reading.

Prós: Very nice and quite place, but in the middle of nowhere. But if you are on the bussiness and go just from the work to the hotel is perfect.

Contras: Very very bad communication, no english speaking staff, still can not get the invoice 3 weeks after the visit :-(

Prós: Beds, in room Hot Tube, Heated Pool, cool bar, delicious fresh food, beautiful gardens and grounds, quite and peaceful Hacienda out of the city.

Contras: such a great place to stay. there's zero to complain about.

Prós: The rooms were great with walk out access to the pool. The food was delicious and all staff very helpful... including the chef who ensured everyone got a great meal! Loved it!

Contras: The hotel is about a 15 minute drive from the airport and isolated. They have a gorgeous campus, but I wouldn't want to stay too long. Although, next time we would stay a couple more days...we still haven't tried the pool yet.

Prós: Soooo beautiful!

Contras: The check in process took a long time

Prós: Everything about it was beautiful. Food, accommodations, staff, the ambience was all 5 star. You will pass several well known hotels. The question you have to ask yourself is it worth it. The answer is YES. Your wife will love for selecting this Hotel.

Contras: It’s a little far from the Airport.

Prós: super clean and comfy. amazing food options.

Contras: everything was great as usual.

Prós: It is nice

Contras: The chair in front of the desk looks no in good condition, its look likes damage. It is the only thing that I do not like. The room it is comfortable.

Prós: Very responsible!!! Near to the airport.

Contras: Can’t find!!

Contras: Beds are so small and really hard,pillows have a bad smell, We spent almost 30min waiting for some one to open the gate

Prós: Excellent customer service. The staff was very friendly. The manager was very helpful and always making sure things were in order and making the guest feel welcome.

Contras: The size of the bed was small. I wish it would of been a king size. Breakfast can be improve by ensuring it’s warm. Sometimes it was cold.

Prós: Cleanest

Contras: Parking

Prós: Big and nice room.,confortable bed, clean

Contras: Brakefast could be better..

Prós: Free supper, nice kitchenette, nice loveseat & sitting area. Breakfast included.

Prós: the best part of this hotel are the suites which are convenient for a family stay thru weekend

Contras: The dog run area was a bit on the small side. My ride to the Bajio Airport5 minute ride)cost 250 pesos. He wanted to charge 350! The hotel should set a fair price with ride services so clients don’t get ripped off.

Prós: The breakfast buffet was delicious. The beds were very comfortable and out room was very clean. All staff were very friendly, especially to our dog!

Contras: I have NO complaints.

Prós: Room was excellent!

Contras: Hotel is way over priced for not to offer transportation to and from airport. Taxi you scheduled for me at a price out of my pocket at the end I was charged more of what you had said it was going to be.