Breakfast was great. The host was kind and business like and they were good about letting us leave our bags for a bit. Also I left something behind and they were good about sending it to me. I don't have anything
Loved the size and character - it was huge! We only stayed for one night, but we could have stayed for a week. Great location close to Il Campo and lots of good restaurants and shops nearby. Breakfast was great - fresh cappuccinos and all! There was not a thing I did not like :)
Tudo muito bom! Hotel bem localizado e aconchegante, quarto grande, funcionários atenciosos e um bom café da manhã. O casal dono do hotel é muito simpático e prestativo. Há um brasileiro trabalhando com eles, que também é muito legal.
A atenção dos proprietários, uma famíliaq muito gentil e simpática
Hotel lindíssimo, fica situado acima de uma colina. Nosso quarto era muito bonito, limpo, espaçoso e o banheiro ótimo. Fica distante da estação de trem, mas fácil de alcançar de ônibus. Muito próximo a uma porta de entrada da cidade, a poucos minutos de caminhada do centro.
Staff was nice close to compo For the price better room . BreAkfast would be nice.
The staff was very helpful and the room was clean. Inconvenient charging options for phone, no electrical outlets near the bed, only one in the room by the door and one in the bathroom. Window overlooking the main street outside the Campo seemed like it would be a great location, but was noisy all night.
O cHARme do hotel Ausencia de elevador e estacionamento
A localização é excelente, próximo ao centro histórico de Siena. A vista do quarto que ficamos era de tirar o fôlego. Fomos muito mal recepcionados pelo gerente do hotel. Estavam fazendo algum tipo de reparo na recepção quando chegamos e ele deixou nossas malas amontoadas num canto; praticamente não nos deu atenção. Chegamos apenas uma hora antes do horário do check in e não havia sequer um banheiro que pudéssemos utilizar na área comum do hotel. O funcionário que nos recepcionou mais tarde, entretanto, foi muito gentil e melhorou um pouco a primeira impressão. Achamos que falta um pouco de profissionalismo para lidar com os clientes.
A localização, o conforto do quarto.
Localização, ambiente familiar
da localização e amabilidade do pessoal, em função do objectivo desta visita: o Palio de Siena O pequeno almoço é muito muito pobre, em particular para o preço praticado, essa é a razão para ter colocado os serviços como razoáveis. Por outro lado os quartos são em 4 andares sem elevador, informação inexistente no vosso site.
Infra-estrutura do hotel Melhorar a cama do hotel
A localização do Hotel no centro histórico de Siena, a comodidade do quarto e o atendimento da recepção que foi excelente. O Hotel cumpriu exatamente com o que ofereceu e é excelente. Não há nada de que eu não tenha gostado. O Hotel é excelente.
Vale a pena. Um pouco difícil de encontrar, mas é perfeito para quem quer mergulhar na atmosfera da cidade.
Localização boa, bom café da manha. Ausência de elevador.
The location was excellent and the staff friendly. Although the beds were lovely and fabulously crisp clean linen, they need new pillows. Also not good for disabled/unfit with 6 flights of stairs up the three floors, but the balconies are worth it:-)
The location was great and the price was right. Because I exercise alot I considered the 70 stairs a part of daily workout. The sheets and towels did smell funny, like they were washed in vinegar and not rinsed well. But they were clean and crisp.
Albergo Centrale is situated very close to the campo and the main shopping street in Siena. Perfect location for shopping and exploring the city. It is possible to drive to the Albergo but there are many one-way streets. It was easy to find parking (even free parking) but not that close to. Perfect place for us.The balcony was nice. I don't have anything that I did not like. Guests should be aware that there is no escalator and it is on 4th floor. Do not choose it if you have problems with stairs.
Excellent location for Siena city, very helpful staff, cute room with balcony. Driving into the centre of Siena is an absolute nightmare (would recommend parking outside of city and getting a taxi to your accommodation). Five flights of stairs and no lift makes this hotel not for the infirm or physically challenged! Old pipes caused very unpleasant smell in bathroom but Stefano sorted that for us :)
The location and view of the old town The stairs are a bit tough with luggage but our bags were winched up - people are warned of this when booking but we were away for a month and had quite a bit to lug around. Otherwise it is a character place in the heart of the old city.
friendly staff, very good central location, really liked views from the window across roof tops to il campo 3 floors-6 flights of stairs would exclude me going back with my parents for example
Not often you get to stay in a 500 yr old building!! The hotel is really well done, and comfortable.
Very friendly and helpful staff. Great location, quiet street but a quick walk to everything. Be prepared for the stairs!
Some rooms are three floors up, with no lift. Given the heritage character of the hotel I could forgive this, but I was also disappointed with the reception staff, who appeared to show little interest in us on arrival, or subsequently. There was no explanation of what facilities (if any) were available for breakfast, for example. On the day of departure we were asked to be out of our room before the formal check-out time. On the positive side the room was clean, the facilities adequate, and it was well-located.
Location Staff who smoked in communal areas
The location of the hotel was ideal for a short city break to the beautiful Siena due to the short distance to the main square. Beds were a bit lumpy
quaint, excellent location no elevator (lift) and therefore not for the disabled or frail
Pleasant staff. Very poor breakfast for a 3 star and over priced in comparison with other 3 stars we stayed in during our trip to Italy. The breakfast room was very small and pokey and there was a smell of cigarette smoke due to one of the staff smoking on the premises. Bathroom toiletries were limited. Due to the fact that this hotel is situated in an old tower, we found the whole building very claustrophobic.
great location can be noisy if overlooking the market square
Hotel was okay but noisy and facilities were lacking. Would not stay there again unless staying in room on top floor.
The location of the hotel was good for accessibility to the centre of Siena. Room was clean. No elevator and lots of stairs. Ordered a twin room, got a queen, no twin room available.