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cleanliness, good room size, view!! pillows were to puffy. My neck was angled too high and got a sore neck
The building is gorgeous, the staff are friendly, and the surroundings are very pretty as well. I had been in Saskatoon before for school and always dreamed of getting to stay at the Bessborough. I finally did this time, and I'm so glad. Very highly recommended! Nothing to say really.
Location is fabulous. The hotel look, inside & out is stunning and extravagant. My only wish would be that they could have the same wonderful beds as the Sheraton across the street!
Good check in and pool facilities. Our room was fairly basic for the price paid but pleasant. Not really other than the price per night.
Free Internet, Restaurant facilities available late at night. Narrow doorways.
I liked a lot - quite luxury and location I left some items in the room was dismayed that the hotel does not attempt to contact the last room occupant when housekeeping finds the items. I am still waiting for a return callto housekeeping for my call inquiry re missing item......
Hotel room had a great view of the river and the staff was very professional at check in. The reservation was lost and we spent several minutes at check in.
close to downtown
The staff was very warm and friendly. The hot tub was very dirty
Very easy to find one's way about. Excellently designed for a small convention Nothing to complain of, but the restaurant prices were rather expensive, and not much variety for a senior like me.
the hotels nearness to the city's amenities and tourist facilities ; also the views of the mountains no safety deposit box in the room and no mini-bar
The staff were very cordial and friendly as well as being very helpful. The room was nice with ample heating and cooling. Meals at Botanica were excellent. There was a bit of a problem getting hot water, but they responded quickly with a serviceman who advised us as to how to get around the situation.
Staff were pleasant and helpful. It was close to the airport as we were flying out of the city.
The bed was very comfortable and they did give us a price break for the hassle we received. (See below) The checkout time was good. When I reserved, I added a note that we would be there very late and that I expected a non smoking room with two beds to be reserved for us. When we got there, they did not have a standard room with 2 queens as I had reserved and in fact booked me into a smoking suite with only one bed and a hide a bed. I was really not impressed! We did get there late (2 am) because of the bad roads, etc. and then I found out they had not held our room for us. They did finally find a non smoking suite with one queen bed and a hide a bed. We requested a lower price. They told me that the reason they didn't have the kind of room I reserved was because I used a third party to reserve.
The restaurant staff were very nice and helpful. The food was very good. Check in was painful. The desk clerk was not quickly helpful and excuses relating to booking on line versus booking directly with the hotel eliminated any "guarantee" of room availability. Beds were very bad, they need replacing.
All the staff were very friendly and helpful no complaints
The stay was very comfortable and the satff were friendly and helpful There was a roll away bed in teh room and we did not order that. I was asked to push it into the hall rather than a satff person arriving and doing it. If I would have been incapacitated in any way, that would not have been good.
Coming from Saskatoon, I know that the Saskatoon Inn has been around forever, it was surprisingly modern and extremely clean. We only stayed one night but it was a great stay!
Good price It took a long time to get air mattress and the sheets never did come . Mattress was dirty on plush side. Good thing we had a sleeping bag I didn't like the clear glass door on the bathroom. When one person was up In the night to bathroom the whole room woke up due to light and banging lock.
the service was excellent, the restaurant had excellent food, loved the atrium and the pool, a great little gym. n/a
Nothing, the bed was uncomfortable the room stank of smoke although we requested on smoking and it was grossly over priced see above
nice hotel and in a good location for what we were there for
We stayed for 4 nights and the pigeon who liked to sit outside our window was the only thing we heard. There was no hotel or hallway noise. The restaurant staff were wonderful with our kids. The kids really liked the bridge at the pool.
Reasonable food prices and quality of rooms.
Location is great..easy to get too..not too big and everyone was very friendly..will stay again..Thank-you, Teresa Aikens
The swimming pool was great. Breakfast was excellent. The view from the window was lovely. NA
I liked the fact that our room was awesome and very clean. It was confusing to get into the hotel if you didn't know the city; but our second try we found the entrance.
The front desk / reservations service was great. All the service was very good. the lobby entrance too close to bar and smokers
The location was close to the University and the walking trail along the river. We appreciated the lovely view of the river and the University bridge. Perhaps we should have chosen a more economical establishment.
It is conveniently located, clean and quiet. The restaurant is not "fine dining," but is certainly good. The rates are very competitive. The free wifi didn't work and it took a while to get the ethernet hookup working (it had been pushed back into the wall).
good location, nice lounge and food wasvery good. comfortable rooms I had booked a king size reservation and upon arrivao the hotel changed the room to two queen. the sleep number beds are noit comfortable at all.
The view from our room was amazing. Had to pay almost $12 a day for parking. Should be complimentary for hotel guests.
They did not have a room reserved for us, they could not find anything with our confirmation number - they did end up giving us anoth3er room but were going to charge us more since it was a suite until I spoke up....The parking lot at this hotel is horrible!!
the staff was wonderful the room was lovely there was no cold water. even the water in the toilet was hot. maintenance said they fixed it and left me chocolates. but the water remained hot.
They were able to take care of us even though they never received our reservation from booking.com Pool/waterslide was closed for renos.
The reception staff gave us free parking across the hotel for the night/day. It was much appreciated. There was only a smoking room available and the smell of smoke lingered in the bed linens - dissipated after awhile but was not pleasant initially.
Very nice, clean rooms A little on the pricey side.
The room was decorated in a newer fashion and was a good use of space. Free internet was also appreciated. The hotel was under renovation which unfortunately did not allow us to enjoy the hotel facilities. The restuarant was very nice but the pounding and beeping from backing up of machines during the renovation was very distrubing. We did not enjoy the hotel at all except to sleep.
location was good, Web site should have stated that hotel was under construction and no pool available. Front desk could not even answer my questions because of noise very frustrating experience not happy customer!!!
We sure liked the restaurant and its staff. Erran and Andrea went way above our expectations in dealing with our two 10 yr old grandchildren. They made our stay a whole lot more enjoyable. Also, of course, the swimming and the waterslides were a big hit, not to mention the close access to shopping!!
The parking was horrible due to all the parking slots were full and then trying to turn around then to find out no spots so had to park across the street.
It is in the downtown area close to the business that we have there and I can walk to work.
Even though the hotel was very busy with weddings and a folk festival, I found the atmosphere to be calm and peaceful. The noise level was always reasonable and on the floors where the guest rooms were was very quiet. The staff were all friendly and knowledgable.
The rooms were clean and the service was very professional, and the fact that there was Starbucks in the hotel. That the lounge closed early on the last evening of our stay. 5:00pm?
It was quiet and very charming.The staff was very accomadating and it was a relaxing stay.
Location difficult to control temperature of room. Room was very small and expensive
Comfy bed... Booked and spent a pretty good chunk of money to enjoy the waterpark and have a wonderful night out in Saskatoon. Once we had arrived and checked in we were told the water park would be closed for the week. No advance knowledge of this prior... For what we spent we could have stayed at the Bes across the street and stayed in full luxury, instead we chose to stay here where we basically just hung out...
I like that is clean, and staff are friendly and helpful, also is such a great location The only thing I didn't like was the paper coffee cups
Very tired hotel...HVAC and shower didn't work....room smelled.... Needs a serious upgrade!!
It was overall good! It was clean, staff was friendly and helpful. I booked 3 rooms with Hotels.com and then later had to cancel one room, it was fast and easy and no complications. I liked that there was a restaurant and a bar attached. The restaurant was too full the next day. It would have been a long wait to get seated for breakfast. So we went elsewhere.
They upgradded us to a large suite in order to accommodate the 5 families in our group who had small children. This gave us a place where they could play and eat to keep them on a child friendly schedule. no continental breakfast.
Location was good We chose it for the pool and water slide but part of the pool was closed and the water slide closed part of the time we were there As well the rooms smelt like stale smoke even though they were non smoking rooms.
Clean and quiet room on a security floor
Location, availability of transportation, restaurant was very good
Staff was very courteous and accommodating. Suggested best parking for our room, great bellhop helped us in and took the long walk with the bags so we could take the short walk with our newborn baby. No
Nothing hotel is old and dirty. Room bedding had old blood on pillow case they did nothing about it Tub base was rusty door hinges in bathroom all rusty Water slide is old and very dirty Room bedding had old blood on pillow case. Tub was rusty. Door hinges in bathroom were rusty. Waterside is old and very duirty and rough and cut kids skin.Booked online and never again. Was on Canadian site and billed us funds which was very upsetting.
staff was very accommodating Did not include breakfast
Walls not soundproof in room. Very noisy.
Staff were very helpful, and our grandkids loved the waterslides and pools. Our room was very roomy and comfortable. Getting a little dated.
Location The tv did not work and the shower head fell off while being used and the hot/cold indicator in the shower was installed backwards.
This guest did not leave comments about this hotel.
Accessibility There was a little noise from adjacent rooms - not enough to call the desk about but enough to keep me awake
Very enjoyable stay with friendly staff who were very helpful.
Room was very nice, clean, great location to the mall There was lots of outside noise ( traffic, sirens) 15/day for parking. Food wasn't that great at breakfast ( mind you we did eat near the end of breakfast service)
Clean and quiet Bad pillows
Front Desk personal are great, rooms are very clean as is the rest of the hotel. Restaurants and shopping close by. parking was a bit of an issue if you wanted to park in front of your room due to the restaurant patrons, but not a major problem.
Easy check in. free parking outside room.comfy bed clean bathroom
The rooms are incredibly clean, the beds are comfy, the staff is friendly and efficient, and the location was perfect for my needs.
It was handy &afordable
It was convenient to where we needed to be. It was fairly quiet. The parking was very convenient. No, every thing was satisfactory.
Main floor where reception area, lounge and restaurant are located is musty smelling and has an "old, run down" feeling. However, the room I was booked into appeared to be brand new as well as the hallway for the floor my room was on. Clean smelling and refreshing. I did not like the main floor where the reception area, lounge and restaurant were located as they smelled musty and old and run down.
Pet friendly and they had a pet care package! Free toiletries and great breakfast! Very happy with our stay!
The staff was friendly and it was quiet. The bed was very comfortable.
The room and facilities were great The breakfast was quite lacking.
Gracious staff, modern design, comfortable facilities, hot complimentary breakfast
asthetics, staff, the little touches and courtesies... limited availablity...not surprized? and price - who doesn't want a good thing for less
It was an older hotel but just about everything had been upgraded to the most modern amenities. Loved the 2 televisions so the kids could also watch what they wanted in the front room. I would recommend to anyone looking for a great deal.
exceptional complimentary breakfast offering. pleasant staff. spacious room. convenient location. short walk (5 blocks) to Saskatoon Inn convention centre. breakfast area triggered fire alarm at 5:50AM
it was convenient distance from where we wanted to be. it is just tired. front door was grubby as were the windows in the breakfast area. the sink in the room was nearly plugged. needs updating .
Close to our destination on the north side of town. Even though it was clean and staff were friendly, the decor is tired and in need of an update.
This guest did not leave comments about this hotel.
Great breakfast, all day coffee. Carpets could be updated.
clean quiet excellent breakfast the quilt on the bed the duvet was too heavy
The price was the best thing, The room was nice, clean and beds were comfortable The continental was a bit less then what we were expecting
The staff are wonderful and I love that the breakfast does have Gluten Free Bread for Toast (most places do not) That really means a lot to me as I have Celeacs Disease which is a allergy to any grain that contains gluten . Thank you Rugs need to be cleaned
Good price and comfortable beds Carpet is getting quite old.
This guest did not leave comments about this hotel.
Hot breakfast Pillow needs improvement.
The hotel needs some renovations to make one's stay more comfortable. Also, there was no restaurant forcing one to walk or drive across a very busy street.
I had booked 2 double beds and was told on our arrival that they had overbooked those rooms, but they did have a double bed and a hideaway. Unfortunately my son slept on the hideaway which was very uncomfortable.
Not very much. I was very discouraged with our stay. Yes, we were given room 117 right beside the front desk/breakfast area (in spite of me booking 2+ months ahead of time). We were not able to sleep all night for noise of people talking, constantly getting ice or walking down the hall...then early morning breakfast people chatting and doors opening and closing constantly. The bed was very uncomfortable as you could feel the springs in your back. And given this experience, the price was totally overpriced for the value of the stay. We would not come back or recommend this hotel.
The hotel was comfortable and quiet (except early morning). The hallways and stairwells had a bad smell in them. The doors of other rooms clicking & slamming early in the AM was too loud.
The staff was friendly, there was a variety for breakfast, and it was a good location for us.
Clean, comfortable, easy to get to, good parking The hallway smelled strongly of stale cigarette smoke
Very neat and clean. Above all the staffs were very pleasing and accommodating this includes the assistant manager. This made you feel at home. Very helpful in clearing certain issues with my ECO discount card for choice hotels. The breakfast lounge was congested to cater the customers. This could be improved with more space and better sitting arrangements.
Staff were good room did not match what was booked. beds were horrible, especailly fold out. room was not clean. lots of work crews so very load late and early. food did not match website
we stay at hotels probably at least 21 days a year. We aren't necessarily loyal to one brand, we weren't anyways. For some reason we had never stayed at a Hampton before but now we will now be Hampton Inn regulars. Clean spacious room with everything you need. Huge shower. Pool area open late. Amazing breakfast that I would have easily paid at least $40 to feed my family going to a restaurant. Great selection and tastes wonderful. Late checkout. Friendly staff. Whole hotel in general was clean and had everything you'd need for a comfortable stay. AWESOME AWESOME AWESOME
Access to the Quality Inn was excellent and the rooms were clean and quiet, with a good selection of pillow densities. Staff were attentive and accommodating. The breakfast facilities were excellent. Some work could be done on the water temperature management, as the morning shower alternated between cool and scalding. My only other gripe would be that the fans in the exercise room were the equivalent of small aircraft engines -- I couldn't hear conversation with another person in the room over them.
staff was very helpful and pleasant. /room was well cleaned
Room was clean, quiet and comfortable. Tried to upgrade for more money, but at first (until manager became involved) was told I couldn't because I booked online.
The staff were great and security were top knotch.Slept very well knowing. Nil.