Prós: The location of this hotel, beachfront and in the thick of things, was what made me select this (I had passed by it on previous Boracay visits). I was not disappointed. There are a couple of good restaurants and a happening bar in the property. The staff is welcoming and efficient. It's a big property, so there are many guests, but I never felt crowded in any one area of it. I will certainly go back to this hotel.
Prós: proximity to the ocean, onsite dining options
Contras: room was clean but we had multiple issues during the stay, including backed-up drained and broken a/c
Prós: location on beach is nice. umbrellas on beach and towels are nice. Temperpedic style mattress
Contras: Staff is not genuinely friendly and kind of smug. I had a leak in my bathroom over the toilet. Asked to move rooms, they fixed leak for a few hours then it started again but would not move me. The wifi is not free but should be for the high price. Not the best experience for me. Better options around for less.
Prós: Lovely hotel - staff attentive , beautiful stretch of beach,
Contras: Swimming pool a little bit of a letdown / too dark and sheltered and when I stayed resort divided by corrugated iron walls - even through middle of swimming pool due to a dispute between old and new owners
Strange no reduction in rate as it was very unsightly
Prós: The housekeeping staff was very friendly and responsive. They handled all matters in a timely manner.
Contras: We had toilet issues from the beginning. Either the toilet did not flush or would not stop flushing. We basically had to call staff every time we needed it flushed due to water pressure issues. We also had connectivity issues.