hotéis em Boracay

Prós: The staffs are very helpful and you will feel at home especially with the assistance of the guards, drivers, concierge & receptionists.. they really assist you very well! Good job !

Contras: Some showers are not well maintained.. they should keep it clean especially the little corners where black molds and some kalk needed to be removed. I requested a room transfer due to that shower reason, and the sink was stucked up!

Prós: Os funcionários são incríveis . O sistema de shuttle funciona muito bem. Me presentearam com check in mais cedo (ainda pela manhã). a As piscinas possuem vistas espetaculares e a praia apesar se não ser a White Beach é bem bonita. O quarto estava super novinho

Contras: O hotel está em tendo uma reforma enorme porém os funcionários são muito prestativos e minimizam qualquer impacto ao hóspede. Após as obras de manutenção ficará um resort espectacular. Já é muito bom mas podemos notar que algumas coisas precisam de reformas e eles estão fazendo. Minha maior queixa é ao sistema de utilização de toalhas nas áreas de lazer. Toda vez que você muda de piscina/praia você precisa devolver a toalha e pagar uma nova e além disso não pode sair do resort com toalha. Acho que o sistema de um cartão facilitaria nesse caso.

Prós: Desde o atendimento, as comodidades, até a beleza do lugar, não há nada a acrescentar! Tudo perfeito Foi uma ótima hospedagem com ótimo custo benefício!

Prós: There are a lot of amenities but due to the typhoon a lot of the amenities were unfortunately down.

Contras: Unfortunately due to the typhoon that happened the week before being there a lot of the amenities were down.

Prós: We loved the stay at Fairways and Bluewater. The whole staff was extraordinarily kind and polite and they really do their best to make your stay pleasurable. The food was tasty and drinks were even more than that, all of them made with fresh fruits, not only soft drinks but also alcoholic drinks. Best value for money. P.S.: ordering the ‘Romantic Dinner’ will stay in our minds forever - expensive but recommend it if you want to impress your beloved :) Many thanks for Kenjie, Jo and Jonas!

Contras: Nothing

Prós: Praia Privada e Restaurantes no Kudetah, Sossego

Contras: Pequeno Almoço, Barulho da maquina exterior do ar condicionado, Poucos Bus para o D'Mall

Prós: Very friendly staff and amazing service!! A lot of activities in the resort.

Contras: N/a

Prós: I love the food. Our room was fine, nice pillows and comfortable bed. Couldn't have asked for more.

Contras: Not that i didn't like, but i wish it can be improved. The waiting time for hotel shuttle (since it's a huge resort, you really have no choice but to wait for it anyway) but it's tolerable most of the time so it's fine.

Prós: Breakfast @ laguna cafe, private beach, infinity pool, crews

Contras: None

Prós: Quarto e casa de banho muito espaçosos, seis piscinas à disposição dos hóspedes, praia privada incrível com água muito limpa, restaurantes com comida ótima dentro do resort. O resort é enorme, os quartos ficam distantes, mas há sempre carrinhas gratuitas para transportar os hóspedes. Bar com vista para o mar onde se pode jantar, beber um copo ou estar na piscina à noite. É fabuloso, mesmo!

Contras: O preço não é económico para as Filipinas, mas vale mesmo a pena! O resort não fica na White Beach, mas isso não é um problema, há um autocarro várias vezes ao dia que leva e traz as pessoas até ao hotel.

Prós: Orderliness and cleanliness of the place. All the staff are polite, friendly and approachable. Always alert to serve guests. From the front desk, waiters, room services, and security personnel - job well done! The place is relaxing, serene, the beach is well maintained and beautiful. I would love to come here again with my family.

Prós: The resort is huge, and very spread out. We thought this was quite good, and although there are free shuttles running to all the different areas (the different pools, beach area, restaurants), we enjoyed walking. The resort is built on/around a golf course, so there are cart paths all throughout the area. As there is so much building work going on near the lobby/reception area, it is very difficult and dangerous to walk on the road in that area, so we walked along the cart paths through the golf greens (not on the grass). Only on one day did we see golfers on the greens. However, we were advised that we weren't allowed to use these paths! This seemed quite silly, and spoiled the idea of being able to walk around this amazing resort. To have so many pools was quite novel. We had a lovely time discovering them. And the infinity edge pool is beautiful. One of the pools was unable to be used - however as there were so many others, this didn't pose a real problem.

Contras: The fitness centre was being renovated, so some equipment had been temporarily set up in a cafe area. This wasn't ideal, but at least we could still use it and have a work out. However, the following day the equipment was moved back into the unfinished fitness centre, meaning we were not able to use it. That was very frustrating (as we specifically booked a resort with a fitness centre). There is a lot of renovation happening. The day after check in, we received a note under our door to let us know that scaffolding would be erected outside our room the following day. We were advised to keep our curtains closed for privacy! Luckily this only lasted one day, but was quite an inconvenience. A very minor issue - extra pillows (for sleeping) would be good on the bed.

Prós: Localização, restaurantes. Buffets à brisa do mar foram de alta classe. Boas opções de comida. Bem preparadas.

Contras: O porteiro foi rude. Se recusou a ajudar quando em busca de transporte para o cais. Também o depósito de segurança ... precisamos de saber adiantado

Prós: The location is really good, right in the middle of Station 2. The breakfast was great as well, though the service at their Alona Beach hotel was better. (Don't get me wrong, it wasn't bad though, just sub-par.) Also, shout out to the people manning the towel replacement counter near Mesa and the guy assisting to help put mats on the beach in front of the hotel. They were quite nice and helpful.

Contras: The rooms and the hotel itself was a little dark and cramped (again, just compared to their Alona Beach hotel but for Boracay in general, it was ok), and the shower hot water wasn't really as hot as we wanted it to be. We had asked the maintenance to check the hot water for us for one of the rooms we booked since it wasn't working at all then, after they said that they turned the hot water on, it did get warmer but not really completely hot.

Prós: Service was really good.

Contras: A bit expensive.

Prós: I loved the location. Central to everything. Food was okay, but could be better.

Contras: There's really something wrong about the way the staff handled people generally. I could easily compare with other Boracay hotels I have tried. THEY NEED A REVAMP of their staff, and a serious re-training. It was more like dealing with a government office than a hotel. Also: you don't do renovations when there are guests, and expect that guests would be irate when they're all after some peace and quiet and all they hear all morning is the constant hammering and drilling. I was moved from one room to another, but it had to take me being so mad on their phone before things could be decided on. Decisions made must be firm, swift and with the guest's ultimate comfort in mind—a lesson I'd like to tell the manager.

Prós: Room was very clean (room 331). No ants, spiders, or other bugs mentioned in some of the other reviews. Beds were comfortable, shower had great water pressure, AC worked well. Easy to obtain extra bottles of water (free of charge) for the mini fridge in the room. The pool was a great place to read and relax while having a snack and drink from the bar. Customer service was great, we did not have any bad experiences. The front desk helped us get a trike to ride out to Spider House to watch the sunset, and they also helped us with our spa bookings and with booking a sunset sail. The breakfast buffet was just what you would expect at a big resort hotel - nothing fancy, but had lots of options so it was easy to find something to eat. The ala cart breakfast restaurant was quieter if that's something that is important to you. Transferring from the airport was a breeze. Was very easy to find the Hennan representative at the arrival gate.

Contras: The food we ordered at Mesa was not very good - may have just been what we ordered. The jacuzzi at the spa was too hot to enjoy, but the Kai Spa at the hotel was otherwise very lovely.

Prós: Excelente localização. Funcionários super atenciosos. Hotel com todas as comodidades. Não é barato mas valeu todo o dinheiro.

Prós: Atendimento e localidade

Contras: GOSTO DE TUDO LA. E A SEGUNDA VEZ QUE VAMOS

Prós: The location of this hotel, beachfront and in the thick of things, was what made me select this (I had passed by it on previous Boracay visits). I was not disappointed. There are a couple of good restaurants and a happening bar in the property. The staff is welcoming and efficient. It's a big property, so there are many guests, but I never felt crowded in any one area of it. I will certainly go back to this hotel.

Prós: Location near the beach, Boracay is stunning as are the beaches and food was good apart from in this hotel restaurant. Nice weather!

Contras: No balcony on any of our “premium rooms” small bed only so no good for those who like a large bed. Staff on reception including the manager were very poor refusing to address any of our issues and the room wasn’t ready so had to wait 1 hour 30 mins until 5.30pm for check in, this is too late. All our Rooms of our family were very dark with no view at all. Local area is in a terrible dirty state with lingering sewage smell currently with building work all around the hotel no discount was applied for this at all? All in all would only rate as 2 start at the most. Plenty of other cheaper better quality resorts available in this area of white Beach. No refund offered so will try via the credit card provider due to mis described room. Oh well...One to avoid I’m afraid. Never again!

Prós: O hotel ficava em frente à praia

Prós: The Ambiance

Contras: Everything was good but it is very disappointing that the door person don’t even say anything when we get in, don’t even initiate to help us with out stuff not until we asked for help

Prós: Good location , the beach is very clean and hassle free from vendors. Nice clean room comfortable bed. clean swimming pool. Complete Gym. Henann Regency Resort and SPA is really one step away from white sand beach

Contras: No comment from the dislike. I like the place and I like the Hotel.

Prós: It felt like pure luxury and a real treat to stay there! The pool area was beautiful and nice the acoustic band that played were really good. We also loved it being picked up by the speedboat.

Contras: N/A

Prós: Breakfast was amazing, great service, friendly staff. Top of the line.

Prós: Café da manhã muito bom, muitas frutas, variedades de pães, bolos e doces, comida japonesa, carnes, refogados, etc. Praia privada do hotel muito boa, água cristalina,limpa e próxima da piscina, muito relaxante, aproveite para curtir o sunset! Ah eles servem água geladinha grátis! O que é ótimo! Comida no bar é ótima, fomos aos restaurantes do hotel tmb, mas o preço é um pouco salgado e não faz meu paladar(gosto do feijão, arroz,bife, salada e fritas) hahaha, mas é bom! Serviço de quarto muito bom tmb! Sempre deixavam alguma coisa pra gente, frutas ou pétalas na banheira, a esposa adorou! Recomendo!

Contras: Nossa estadia só não foi perfeita, por uma falha no check-in, chegamos ao meio dia, e o check in é as 14:00, até aí tudo bem, afinal não seria problema nenhum para nos esperarmos. Ao chegar no lobby a pessoa que nos acompanhou até o lobby apenas nos disse que deveríamos esperar, que alguém viria nos atender, sentamos e esperamos, até que começou a chegar varias pessoas, casais, grupos.. e todos sendo recebidos com bebida de boas-vindas (wellcome drinks) e logo realizando o check-in. Passou uns 30 minutos e resolvi perguntar para a moça se não seríamos atendidos, ela respondeu “ah vocês ainda não foram atendidos?”, ela sabia que não pois estávamos do lado da mesa dela! Quando vieram nos atender, pareciam estar com pressa e impaciente, passaram as informações muito rápido e quando pedia para repetir, parecia entediada! Só lembrando que tive que perguntar se poderíamos receber um drink de boas vindas! O café da manhã é muito bom, muitas variedades, mas tivemos um azar, minha esposa pegou salada de alface, e infelizmente veio uma lagarta, pra mim não é chocante, mas pra ela... O pessoal do café da manhã é sempre sorridente e prestativo, não posso dizer o mesmo da moça dos waffles, ela realmente nao gosta do trabalho dela! E não foi só eu quem percebi!

Prós: Beautiful views, friendly staff, amazing private beach and facilities. Everything was perfect and super romantic for a couples holiday.

Contras: Slightly overpriced restaurants but you pay for the experience and the service !

Prós: Everything is clean and service was well organized. All staff was nice. As they provide complementary transportation from airport to resort, it was easy and comfortable.

Prós: Isolated location, serenity, service, food, room.

Contras: Location was far from white beach.

Prós: Welcoming was great, lovely staff always available and smiling all the time. Breathtaking resort located on a beautiful cliff! prime location, private beach far from the hustle and bustle of “downtown”. Efficient facilities and great restaurants. Plenty of choice during morning breakfast and everything was delicious. I would definitely come back

Contras: Absolutely nothing

Prós: Everything

Contras: Nothing

Prós: Café da manhã maravilhoso, praia perfeita, quartos bonitos com vista para o mar, funcionários super atenciosos. Muito perfeito. Um sonho.

Contras: Gostei de tudo.

Prós: De tudo! Os filipinos são uns fofos, então o staff não poderia ser diferente. E a estrutura do hotel é excelente com ressalva do banheiro q é ótimo e espaçoso.

Contras: Nada! Só acho que poderiam ter mais opções de comida para ocidentais chatos para comer.

Prós: The staff was very helpful and kind. The room was comfortable and clean with breakfast included. The breakfast buffet had a lot of options and the location of the hotel (beach wing) is in front of the beach. The price is exact in comparison to their services.

Contras: Initially, I wanted to upgrade to have access to the pool but there was no availability at the beach wing and I though that the beach wing rooms have view to the beach and that's the reason I decided not to upgrade to swimming pool access at the behind the road wing. The swimming pool at the beach wing is really small and there is no shade area to enjoy he water in both swimming pools during noontime. You will be fined if you get more food than you can eat and you have leftovers.

Prós: Dos funcionários, são incríveis mesmo.. principalmente do funcionário mar(sim este é o nome dele), sempre muito atencioso, fez sem dúvida da nossa estada uma semana incrível. A localização para quem procura um sítio calmo é espetacular. O pequeno almoço é divinal, adorei a quantidade de variedade que tinham. Recomendo sem dúvida alguma este hotel, o quarto era um quarto de luxo.

Prós: Beachfront is breathtaking!

Contras: Pool is too small. Hotel is comprised of two buildings separated by a busy road.

Prós: Staff are always smiling and accomodating. Room is clean.

Contras: It was mentioned in the hotel description that it is located in the beachfront; however, there is another building where you need to cross the street to reach the beach, and most of the rooms are located in that building. Though it is still just a short distance, I think they shouldve been more honest with the description.

Prós: The beach was very nice Only thing did not like our room we had to leave our hotel and cross the street to get to the beach and the restaurant breakfast buffet dinner buffet etc. did not enjoy having to cross the street since I am visually impaired and don’t see well sidewalk was also tore up and not finished they need to finish the construction outside the property other than that everything was great

Contras: Did not like sidewalk was tore up had to leave a hotel building and cross street to get to the beach in the Buffay other than that everything was great

Prós: Wonderful hotel. Breakfast is amazing. Personel is very kind. I want to come here again.

Prós: Great location, friendly staff, and comfy/clean rooms.

Contras: Tried booking airport transfer online. E-mailed them back the confirmation letter, no reply despite repeated follow-up. Called up the resort directly to book.

Prós: A simpatia dos funcionários é espetacular Boas comodidades bons restaurantes a preço razoável A praia é simplesmente espetacular

Prós: Well laid out and with lots of trees

Contras: Inadequate facility signage, lack of activities, very little variety in food

Prós: I liked that it was oceanfront. The staff was amazing.

Contras: It was far from restaurants. You couldn’t walk to any restaurants or stores. No entertainment at the hotel was a big deal for me.

Prós: 1. Beach 2. Training room and Richard, sport activities 3. Food

Contras: 1. Far from Main Street

Prós: The hotel is in stunning Punta Bunga Beach. Superb facilities and food. And absolutely exceptional staff throughout the hotel

Prós: Café da manhã espetacular com bastante variedade para todos os gostos. Praia particular do resort muito bonita e muito boa para relaxar, nadar ou fazer snorkeling. Pôr do sol espetacular e bar muito agradável de frente para o mar.

Contras: No dia 31 de dezembro pedimos um jantar para ser entregue no quarto às 18:30 e esperamos até às 22:30 e não foi entregue. Ligamos para o room service para entregarem mesmo se não estivéssemos no quarto, e quando voltamos para o quarto depois do ano novo, a comida ainda não tinha chegado.

Prós: Localização a beira mar é maravilhosa. Praia particular com por do sol espetacular. Snorkeling direto da praia. Café da manhã bem completo. Várias opções de restaurante. Funcionários muito simpáticos e prestativos, e todos falavam inglês. Bar a beira mar com happy hour pague 1 drink e ganhe um grátis a partir das 16h, e com música ao vivo. Chocolate hour.

Contras: Hotel estava em obras. O transporte para o centro comercial é bastante complicado. Não tinham cadeiras de praia com guarda sol a beira mar. Chuveiro da saída da praia não tinha uma calçada e necessariamente tínhamos que sujar os pés de areia após nos lavarmos. Reservei quarto para 4 pessoas (2 adultos e 2 crianças), e só descobri na hora que tinha que pagar por cama e café da manhã adicionais (apesar de estar escrito no final da reserva, não foi enfatizado isso) - acho que já deveria mostrar o valor total para ser mais transparente ao cliente.

Prós: The private beach is nice with clear blue water and white sand. The breakfast had a big variety. The pool was huge and nice relaxing. Free shuttle bus to the main part of Boracay.

Contras: The staff is unfriendly and not so helpful, it is not a good resort for smokers even the balcony is not allowed to smoke that is very unreasonable policy, the street to enter the resort is horrible they obviously earning a lot they should make the road under constructions.

Prós: This resort is worth the money. The staff are all so friendly. The resort and beach is well maintained and very clean. Buffet breakfast was amazing. Great selection and they have a chocolate hour every day at 4pm. Big portions for dinner as well. Due to the coronavirus it was very quiet and we were the only guests on our last day, but they took very good care of us and helped us when our domestic flights were cancelled. Special thanks to Ruby and Lloyd on reception. And Jelo who helped us get another hotel in Station 1 once we had checked out of Movenpick. We would have loved to have stayed there instead, but they were closing the hotel. Never mind we will definitely be back.

Contras: There was nothing we didn’t like.

Prós: Praia privativa

Contras: Serviço/Oferta de bebidas na piscina. Mau cheiro no quarto. Layout das piscinas.

Prós: Room and facilities..

Contras: Wifi connection was poor.Its not available during our stay

Prós: I love everything, location, accomodation, friendly staff and the food.

Contras: Nothing

Prós: very good

Contras: comfort room addmore exsaust fan

Prós: I really like the hotel Astoria Current (Boracay island, Philippines

Prós: Excelente café da manhã Localização muito boa Receptividade dos funcionários

Prós: It is a nice, clean hotel. Its location is very good because it is not far from station 2 but it is not soo crowded. The staff was absolutely kind and helpful.

Contras: The rooms were next to the pool. The noise around the pool (operating from 6 am to 10 pm) and all sound in the hotel (reparation works - e.g. drilling during the night) can be heard. So the rooms were very noisy and this disturbed the relaxation. The earplugs are recommended.

Prós: Facilities and overall location

Contras: Food choices

Prós: The Lind offers a complete exclusive experience of their premium facilities in a lovely setting for a vacationer’s dream relaxation place. The infinity pool level and its romantic view was oneof a kind and will give you a peaceful relaxation on your stay. Most of the staff was attentive to guests’ needs. The food and beverage experience was good as well. I enjoyed the breakfast buffet selection and snack menu availability during the day. A quaint little place to remove stress. A lovely treat for my birthday :)

Contras: Not everyone (staff) was hospitable. Construction noise beside our almost perfect room.

Prós: I love the pool above the building where you can see the view of the beach and of course, the landscaping, architecture and interiors of the hotel makes you just want to stay inside. Also the location of the hotel, which is in station one is very exclusive.

Contras: Although their pastries are "superb" which made me think that it's their specialty, most of the food they put out in the buffet are not really good. And unfortunately, most of the restaurants outside the building are super far from the hotel so it's either you'll walk 20-30 mins from your hotel or you take "tricycle".

Prós: Location, facilities and overall quality of the hotel were really good

Contras: Some of the facilities (infinity pool area) closed multiple times in a 5 night stay due to outside functions taking place. Somewhat frustrating after the 2nd/3rd time

Prós: The politeness of the staff.

Contras: Buffet breakfast selections could be better. Lobby area was very hot.

Prós: The resort is located at the 'quieter' end of White Beach which is great and is still only 10-15 minute walk to Station 1 & 2 where more restaurants and stores are located. Breakfast was excellent - buffet style with enormous variety to suit both eastern and western tastes. We stayed for 9 days so the staff got to know us quite well after a while & were extra friendly. Rooms were spacious and well appointed with a modern feel. ALL bathroom amenities were refreshed every day and free water was supplied too. Late afternoon a small plate of biscuits or cakes were delivered to the room which was a lovely touch and small gifts of postcards or key rings were left when the nightly service/turn down occurred. Everywhere staff were seen cleaning and they were always friendly and smiling. The experience we most want to emphasise is the medical care. Our 15 yr old son was violently sick with vomiting and diarrhoea the first afternoon and evening we arrived. After 5 hours of this ( our Imodium and Buscopan didn't work), we phoned reception for a dr. We were told a nurse would be sent shortly. He arrived within 5 minutes! He was knowledgeable, caring and also able to dispense nausea medications. He checked my son's temperature, heart rate and oxygen levels, all of which weren't great given his dehydrated state. He gave us and him instructions on what to do for the next two hours and told us to contact him again if the medication didn't work. He left three medications to use in particular order. They worked! It was the follow up care that we were most impressed with. The nurse phoned my son (he was in a separate room) three times throughout the next day to see how he was and then a bowl of porridge and plate of fruit was sent free of charge to his room. Two days after, he was tracked down by the duty manager in our room so a total of 4 follow up calls were made to check how he was doing. This was outstanding and needs acknowledgement and...

Contras: Breakfast - probably could be offered until later. Last call and clean up started about 10am which for holidaygoers is pretty early. A 10.30am-11am conclusion would be far better. In the 9 days we stayed, there were 3 weddings and another event hosted. These take over the entire upstairs infinity pool area which meant we only got to enjoy the pool area once, due to our other activities. There was never any advice to guests, like signs or letters in our room which is standard at other resorts when they host these events. It is courteous to let guests know prior that these areas are inaccessible for a particular period, especially as we're paying for these facilities. The WIFI was OK when we arrived in our room - but the public areas were very, very slow. This got worse during our stay, both in-room & in the main areas especially when there were events and when The Lind got busier. I realise general mains power is limited and unreliable but WIFI does need to be improved. We had difficulty monitoring the volcano situation and our flight status as the internet was slow or kept dropping out. This is not really acceptable in this day and age. Final issue is service. Staff are polite and seem eager to please, but the actual service was not always good. Follow up on simple things was often missed and drinks always took ages to arrive. More often than not, our meals arrived before our drinks which was frustrating as it was hot and we needed to drink first! At concierge, we asked for assistance with activities but it was clear, no matter who we approached, that they knew no detail about what was available and included. A couple of ladies tried to help but their lack of knowledge and not pursuing the 'details' for us was frustrating as they should be able to find this out more simply and quickly than us. Most of the time we finalised details ourselves. We also were told we had to pay cash for most activities, which we found out later was not the case.

Prós: Breakfasts were incredible, cocktails awesome and the staff super attentive.

Prós: It was a beautiful property with awesome swimming pool and a great buffet. Customer service was exceptional! RONA, the young lady at the front desk went beyond her means in helping me when I had emergency situation. Denis, the manager was very nice. Servers, MYCAH AND LALAINE, gave their best to serve us every morning during our stay. Krizzia, Maj and apple are also very accommodating in serving us.

Contras: Bathroom has a bit weird, musky smell. I think it’s some kind of sewerage problem??? I was not sure.

Prós: Conforto do quarto, as instalações da piscina

Prós: The staff and the room It’s very clean

Contras: For me I am very Satisfied! No Bas comments

Prós: The location was incredible. It's located in Station 2 of White beach and the beach is a very short walk away. There are Henann Towel Boys who would hand you a towel and they'll set up a mat/banig for you at the beach so you can lay your towel on top of it. We got the premiere room and it was luxurious! The room had a king sized bed, there was a couch and a large circular table (perfect for room service or when you buy too much take-out). There was a large marble desk to do any office type work and there was a small balcony where you can directly see the "garden" area and the swimming pools. The bathroom looked awesome because there was this massive window. It also had both a shower and a bath tub. The breakfast had a nice selection of Filipino, American and a tiny bit of Korean food. There was a poolside bar so that was pretty awesome. The staff were really nice and the lady who helped us walked us all the way to our room and also let us check in a few hours early. I'd love to stay here again, especially if I want to impress someone.

Contras: I absolutely hated the water pressure in the bathroom. The sink, the shower, the bathtub and the toilet had weak water pressure, laughably weak. The water pressure in the toilet was so weak that it clogged several times. It also took forever until the hot water came out. It can be a real inconvenience sometimes. Also, the Wi-Fi was so bad. It was just as weak as the water pressure. It took me a while to load any kind of video from Youtube. For some people, the Wi-Fi is incredibly important because they work even on vacation. I don't know if it's because we were on the Third Floor and maybe the Wi-Fi is better in other areas of the hotel, but in our experience, it was horrible.

Prós: Great location, room was fine.

Contras: Staff not as welcoming as other hotels in this chain. Our room was some way away from reception, requiring quiote a walk and none of the staff at reception offered to help us with the bags. Along the way, staff were congregating and watching us labour with our bags and again did not offer to help. Very disappointing. Little things like only one toothbrush in the bathroom also slightly annoying.

Prós: nice hotel with a great pool and very kind and welcoming staff.Nina was so helpful and welcoming to us she truly made our stay special.

Prós: The hotel was amazing especially the crews and the women in the reception Nina she helped as a lot it was be so kind and nice , we liked this place.

Prós: I think the restaurant met or even exceeded my expectations. Overall delicious food.

Contras: I think one should be entitled to a refund if your stay got to cut short because of an emergency leave.

Prós: Its by far our most favorite hotel we’ve booked. Everyone was so nice and accomodating. The place was really clean and cozy. Their staff were super friendly, Will definitely come back ❤️ THANK YOU SO MUCH HENANN LAGOON ❤️

Prós: The staff was friendly and helpful everytime, after 3 days they know us by name we felt like we are here like one month ago. Rooms are very clean and comfortable. The pool is also very good and calm. Breakfast buffet is various of course after 2-3 days you see the same. But you can have local warm specialities too not just ordinary omlettes and bacon.

Contras: Everthing was good we got what we expected for the money.

Prós: The Henann Grouo of hotels has been my go to place to stay . The staff are amazing at Lagoon . The choice of food is very broad. Special thanks to Gina and Christine in the VIP lounge , to Johnpaul at the pool bar and in Particular to Rochell at the Lagoon Cafe.

Contras: Hate to complain but we stayed in a suite with direct pool access. For just under $500 aud per night we expected a better experience. The air con, kettle and hair dryer broke down . Admittedly they were fixed or repacked within 4 hrs. Our suite terrace faced the pool bar, only 2 metres from the bar . Continual noise from guest and the load music music interfered with the tranquility. In addition children repeatedly sat on our steps to the pool and screamed and splashed us when we sat outside. The suite is not soundproof - trolleys passing our front door at 6am every morning . Furniture being moved in the room above between 2.30am and 3.00am. Guest slamming their front door woke us daily . I am sad to say that we will not be staying again . Albeit the Henann Garden will great us next time we visit.

Prós: My twin and I celebrated our 40th birthday @ Henann Hotels & Resorts Boracay. It was so special. Thank You for providing us a very nice complimentary room that was comfy & very spacious.We were really surprised & love it so much.Breakfast buffet was delicious & customer services were excellent

Contras: None

Prós: everything! I loved everything in this resort. Wish we could stay longer! Value for the money and exceeded our expectations.. I was able to completely relax and the Premium room was incredible! very spacious, beautiful Design, very clean. I really have just positive things to say. I highly recommend this resort and would love to come back ☺️

Contras: Descarga da privada e toalhas mais limpas

Prós: The beach itself The staff is okay , the hotel is okay, like I said need to improve hotel maintenance to make it look good and not look overused.

Contras: Wifi and no free transfers , there should be a daily housekeeping service, clean bathrooms and should have free strong wifi and free airport transfers. Alot of hidden fees upon check out. It was fun being there in boracay but staying in that resort is just okay. The staff need more training. They should update their system to modern. It was nice yes but maintenance should be improved.

Prós: The view and ambiance and the staffs are great!

Contras: Some amenities not available. The first room we had is very uninviting.

Prós: Satisfactory

Contras: Black on the grout of the bathroom

Prós: nice view. clean . kind staff. safe . easily access to beach. the restaurant beside beach.

Contras: no phone in the room. some aunts.

Prós: Great Staff. Everyone is so friendly. I just feel sorry for the security, standing all day under extreme heat. The owner you at least give them some shade.

Contras: I sidn’t like the security people standing all day under extreme heat. All rhe staff works hard, they deserve the best benefits too.

Prós: location, cleanliness, services... the staff esp Kristine at the front desk and Wanda in the dining area are very courteous, helpful, personable and professional. We like it so much we decided to extend our stay another 3 nights , then again another final night instead of hopping over to another island

Contras: don’t laugh but you had to be there... toilet paper holder is on the wrong side of the toilet. Keeps falling off when we pull on it

Prós: Staf despreparado , Comprei um transfer com o hotel , a ida foi ótima a volta um desastre passageiros em um local, malas em outro e para finalizar nos deixaram no terminal errado na chuva Péssimo serviço

Prós: The location was amazing!!! The staff were fantastic, would go out of their way to make us comfortable and happy, especially Wanda Felt very safe with all the friendly security around the resort Swimming pool is so big and most beautiful view of the beach The bartenders were awesome, especially Vince and James with their cocktails Food was amazing! breakfast , Lunch and Dinner Abit pricey...but you get what you pay for, absolute quality!! :) Will def. be back :)

Contras: Only 2 things, abit too much cholorine in the pool and the fact we couldnt stay longer lol Everything else was amazing!!!!

Prós: Utilidade e bondade do pessoal

Contras: Estatuetas excessivamente sexual no quarto

Prós: De frente para o mar

Contras: Camas muito duras! Sem wifi

Prós: The transfer service from the airport to the hotel and vice versa was actually very efficient. Thumbs up for Island Express! The breakfast was ok, out of 8 days, we went only 2 times since there are so many options on Station 2! I would recommend to book a room without breakfast, we enjoyed breakfast more outside of the hotel. The room service on the other hand was nice. The food tasted good!

Contras: The staff was not as friendly as I expected. As my sister asked at the front deskif I was in my room, the person at the front desk reacted a bit annoyed and with attitude. Not friendly at all. I actually think that the hotel wasn't worth the money. I expected more for that price. The view from the infinity pool was ok, nothing special. The view from our room was also not nice at all (we had a premier room), but I have to say that we got an upgrade, without asking. I actually thought that there is a Spa in the hotel, but there was none. As I read the description of the hotel, I expected one. The smoking area was a bit ropy. We also had dirt on our sheets, I hope that it wasn't mould (see picture).

Prós: Only thing that i like at this hotel is that is close to the beach

Contras: - Bad smell in the rooms - A lot of insects in the room and the staff don’t do anything - The staff is very rude and unprofessional - Breakfast room looks like a cantina

Prós: Breakfast wasn’t as good as when we stayed last time, two years ago. They seem to be saving on cost. The new rooms are nice.

Contras: Lack of soundproofing in rooms. The doors can’t be closed quietly due to latch.

Prós: The hotel and pool were amazing!

Contras: The breakfast was HORRIBLE. Well not so much the taste but how it was running. Or I should say running out of things. Hands down the worst buffet service ever. Literally no breads, eggs, meats, fruits. It was a sad site. If they could improve that breakfast service things would be even better. But I wont ding them for that, it was just annoying. It was a really beautiful hotel and stay and i would certainly come back here!

Prós: Next to the beach

Contras: Noisy...too much construction taking place

Prós: Close to the beach in less crowded part of Boracay beach.

Contras: Area for breakfast. Not enough tables and chairs. There was a waiting time to get a place. Also at 8 am already almost no food available. You had to ask for everything. In the bathroom we had a water leaking from the toilet. And AC was very loud.

Prós: Lovely rooftop pool. We had a really lovely sea view room with a huge comfy bed. Good location in station 3.

Contras: Nothing really, all pretty good!

Prós: great location on beach and great view of sunset from roof pool

Contras: the only thing i didnt like was they wouldnt change my 20 dollar bills because they wernt nee

Prós: The property is in an excellent location. Close to shops, activities, bars, clubs. Amazing pools and very modern rooms with great facilities.

Contras: House keeping only came around every second day

Prós: Awesome facilities. Great staff. Great location! Just that some guests "takeover" the pool lounge chairs for whole day.

Contras: Aircon leaked water on floor. Bathroom shower area drainage had slight sewer smell. Alrwady advised front desk.

Prós: Highly recommended.

Prós: everything else!

Contras: there was a mosquito in my room

Prós: Smiling courteous staff Lovely location Decent little gym Nice pools Good reasonably priced food and drinks

Contras: Wifi useless and annoying

Prós: We stayed at the pool level and we had some nice swims just off of our balcony. Only a short walk to the buffets which had a wide choice for breakfast and dinner. The beach was also nice to have so close. Great stay!

Prós: Localização excelente em frente à praia. Funcionários atenciosos e prestáveis.

Contras: Pequeno almoço pouco variado para ocidentais, a aposta do hotel é mais na comida oriental.

Prós: Food was outstanding and the staff were so friendly

Contras: Theres nothing we didnt like

Prós: Free coffee and water ❤️. The staff was very friendly and courteous Though the location is far the place was peaceful which is very private. The room is spacious. Good that they have shuttles available also. I enjoyed my stay and it was indeed a very relaxing place to be. I'm planning to go back next year

Prós: Front desk service is real good. Regina shines!

Contras: Breakfast is meager and portioning is barely adequate. Highly suggest switch to a Buffet Dinner.

Prós: A praia da frente é linda! O staff é muito simpático e o shuttle é funcional demais.

Contras: Podia ter shuttle de hora em hora.

Prós: Nothing

Contras: 1. Location is not good 2. Poor is not clean and small 3. Brakefast choose is poor and not buffet 4. Room is Small and sometimes no hot Water for shower 5. Beach is Black and not clean

Prós: An affordable beach front hotel. The staff were so accomodating. Shout out to Ms Regina!!! Our stay was smooth and worthit.

Prós: Proximidade da praia. Piscina simpática e colaboradores atenciosos. shuttle de hora a hora para o D Mall

Contras: Ar condicionado do quarto fazia imenso barulho.

Prós: I absolutely love this hotel! I stayed last year and again last week and can’t wait for my next visit. It’s right on the beach and within walking distance to anything you may need. The staff are so friendly and will do anything to help. The rooms are clean and it felt like a home away from home.

Contras: Nothing

Prós: Funcionários muito prestativos e simpáticos. Localização bem boa porem imaginava que era mais afastado da bagunça. Mas fica perto do centro em um local mais calmo. A comida no hotel é muito boa comparado com as comidas nas filipinas. É ótimo para casais!

Prós: Excelente escolha para ficar em Boracay longe da confusão e com todos os serviços necessários.

Contras: Falta de pequeno-almoço e valor/preços altos do restaurante do hotel

Prós: Perfect spot! Clean, friendly and such a very eco friendly place. Will definitely recommend this place!!

Prós: Simpatia e disponibilidade constantes dos funcionários. Hotel localizado na zona mais calma e tranquila (station 3). Todas as refeições que realizámos no hotel estavam óptimas. Música ambiente que proporciona um sunset maravilhoso.

Prós: Óptima localização, muita atenção com os clientes, muito moderno e confortável. . Do que vimos em Boracay, não podíamos encontrar melhor.

Prós: The outstanding hospitality from the staff! Also being steps away from the beach which is in the quieter part of White Beach. It was an amazing stay and I would definitely book again!

Contras: The location is a bit further away from the shops and restaurants but we didn’t mind walking!

Prós: The location right on the beach was amazing, the rooms were fantastic and the staff were brilliant. The hotel was quiet during to the onset of the Coronavirus but the waiters quickly knew our names, normal drink orders etc which made us feel much more valued than a standard hotel guest. The operations manager deserves an extra special mention and thanks for all her additional help and information in our days of needs when we were stranded there with no way off the island. Thank you!

Contras: Nothing at all..

Prós: Everything outstanding stay 5 star!

Contras: Nothing

Prós: Right on the sand in the most peaceful part of the island Staff and food are great Ill be back

Prós: Simpatia dos Funcionários, Serviço, Localização, Comida, Limpeza, Quarto, Etc... sem um único apontamento a fazer a não ser positivo! Do melhor que já experimentamos... Recomendo e esperamos voltar. 5* Obrigado

Prós: Everything was perfect. The most friendly and helpful stuff. Comfortable and quite rooms. Fruit in the room upon arrival. As a gift we got seashell necklace, small massage oil and reusable refillable bottle, and a textile bag. Each night we received a personalized letter and 2 cookies in the room. Breakfast is payable by order,but excellent. For the beach they have matress and towels. Their are no sun beds at the entire Boracay beach. Beautiful part of the beach is just in front of the hotel.

Prós: ótimo hotel na praia. Os funcionários da recepção foram muito úteis e amigáveis. Buffet de pequeno-almoço foi incrível. Funcionários do restaurante também foram muito simpáticos, cortês e amigáveis. A praia é bem ali. ótima piscina também. Recomendo.

Prós: Passos da praia Os quartos foram limpos Funcionários muito simpáticos

Contras: Wifi é lento.

Prós: Quartos grandes e ótima localização

Contras: Restaurante poderia ser melhor

Prós: As always in the Philippines, the staff was fantastic! They helped us book excursions quite easily. Appreciated having a balcony, good bar and restaurant on site.

Contras: No good views as the trees around the pool block everything. No lounge area or chairs around the pool.

Prós: The location was very convenient and right on White Beach

Contras: Breakfast was basic

Prós: Localizacao pe na areia, cafe da manha de frente para o mar, praticamente do lado do D’Mall e com um otimo agito a noite com show ao vivo de violao

Contras: WIFI nao funcionava no terceiro andar o que era bastante inconveniente, tinhamos que descer no terreo para usar WIFI

Prós: Bom pequeno almoço, no entanto, poderia haver mais variedade de frutas frescas e de sumos de fruta fresca, considerando que há grande abundância neste país. Funcionários muito simpáticos e limpeza do quarto e restantes instalações muito boa. O restaurante do hotel apresenta grande variedade e boa qualidade

Prós: Great staff! Always friendly and very helpful. Excellent location with ocean view and beach access. Restaurant was excellent as well!

Contras: Very loud until 2am daily

Contras: Location and the nice restaurant!

Prós: I like the cleanliness. I like how the staff performed. I like the proximity to the beach.

Contras: Hotel not easily accessible. Had to continuously ask for wifi password instead of being given a password for duration of stay. No elevator. Obnoxious music and noise from neighboring bar until 2:30am Free drink cannot be chosen, given a horrible tasting mixture of alcohol. Annoying people allowed to disturb you with buying junk while trying to enjoy the beach.

Prós: Spoiled at Red Coconut... I’m a little biased because I’ve stayed there 3 times already and they always treat me like I’m a V.I.P. This last stay I brought my brother and my friend with me. They loved the views from our room and from the restaurant. They loved listening to the many beautiful singers that entertain us throughout the day. All the singers are very good. So laidback and So easy to listen to, you can’t help yourself but smile and relax and enjoy the ambiance. The staff treated us so great that my brother And friend just wanted to stay in the hotel restaurant and listen to the music and watch people and families having a great time. It must be Europe’s break from school because you can’t help all the European children just laughing and having a great time with their families. My brother and my friend said that they will return to Red Coconut for sure.

Contras: They’re still under renovation and our shower would leak into the dressing area.

Prós: Location,food

Prós: Location, location, location!

Contras: Too many mosquitos in the room, I suggest each room be installed with a mosquito repellent machine.

Prós: The service and ameneties we're great.

Contras: The loud noise from the bar that's 20 feet from the rooms. I recommend having a closed area for the bar to lessen the noise.