Serviço excepcional, restaurante surreal, romântico, ótimo bar e lounge, inglês não é um problema (se você não fala francês), muito confortável. O quarto era um pouco pequeno e o chuveiro/banheira era peculiar, mas isso é de se esperar quando você está acostumado com hotéis dos EUA.
Gostamos muito da atenção dos funcionários, das instalações, vista maravilhosa e comida muito boa.Além do mais fica em uma localização que te obriga a passar pela velha Lyon, que é muito bonita.
Excelente hotel ! ótima localização, bonito, quarto muito bom, limpo, agradável e ótimos funcionários
Atendimento simpático e presto na recepção. O quarto atribuído era espaçoso e confortável.
Localização café da manhã muito caro para a qualidade do que foi servido
Good position in the old town surrounded by restaurants, and quiet. The mattress was very old, probaby the same one when I last stayed tehre 15 years ago!
Outstanding location, charming restoration and decoration, the Asian woman in Reception evenings was very efficient and helpful. Maintenance of the facility seems to be an issue, unfortunately. Our room was only superficially clean. The was a loud noise of running water in the toilet. The young man in Reception during the day seemed relatively uninterested, in the noise and just about everything else. The 18euro breakfast is not worth it.
We were given one of their best rooms which was extraordinary, large and impressive with antique furniture - matching silk hung walls, curtains and bed spread - modern but eccentric bathroom with good sized bath. The service from a young staff was friendly and efficient. Only part of the building had a lift. If you dont like 55 steps up of various ages dont book the above room!
Beautiful, comfortable room each with unique decoration drawing on traditional local skills, excellent location.
the location it needed a bit of updating..the room was the same as last time we stayed 7 years ago...mattress hard, lights not working, tatty blinds.
We stayed at an apartment next to the hotel which was reasonably priced, right in the old city center. They have a car park very near the hotel.
We had booked an apartment located in an annexe but on arrival were offered an upgrade to a junior suite serviced by a lift for an extra 4 Euros, which represented excellent value given the location. The suite was quite dark as it was painted in a deep shade of rosy red and there was impact damage to walls in both sitting area and the bathroom which suggested a lack of care.
The hotel had a unique atmosphere which we really enjoyed. The young man on reception was most helpful in sorting out our parking problems. Everything about it felt very special and we really enjoyed our stay, we were sorry it was for only one night.
The front desk service was excellent the room was very spacious and the bathroom was well set out. The room we were in was a bit noisy from the street.
Great location, helpful staff, very convenient for exploring the old aspects Lyon. Internet service didn't work at all. Had been down for over one week.