Waldorf Astoria Edinburgh - The Caledonian

a localização é optima, o pequeno almoço é bastante bom, os quartos são confortáveis

o acesso à internet com ou sem fios é muito caro

To be Honest this hotel falls far short of the quality I expect of a Waldorf Astoria Hotel. In fact I would suggest the senior management take a look at everything associated. The rooms are absolutely not worth the money not even if the rate was halved! the room service was abysmal and the food was to put it mildly not even on par with a greasy spoon. Couldn't even keep it hot from kitchen to my room 3 time!!!!! and sending me two electric heaters which in a huge room does about as much use as a chocolate teapot. AVOID and stay in a budget hotel as it will be better quality.

Everything about the stay was abysmal and in no way indicative of the rest of the waldorf brand as we stay in many all over the world. If I was the area manager or indeed a senior exec I would be ashamed to have it in the portfolio in the state it is in. Staff were ok, not as nice and approachable as others in the chain but pleasant. Doorman was the only plus. AVOID and stay elsewhere.

Location

It was old. The plumbing was defective. Vastly long corridors - creepy. Building needs demolishing and redevelopment

excellent staff shame about the hotel.

qeues for brakefast,electrcity cutting out in the room due to faulty wiring. not a five star as far as i could see gets the rating on facilitys rather than class,

nothing

It is a very old Hotel .It needs to be renovated urgently .The toilet flush is broken , noisy AC , non hot water avaliablility ( it was for a limited time but not expected from a five star Hotel ) . The staff talk without looking at your face with an unfriendly manner . The pool is again too old and need to be renewed so that the price paid to the Hotel is too much in comparison what you get .

Good reception we arrived early room ready and all very efficient similarly check out very efficient

Breakfast, we were put in a cold room, toast took an age to produce , one poor machine and when we left the queue was 25 yards long to get in for breakfast