Four Seasons Hotel Macao, Cotai Strip

Prós: Excellent service and helpful staff

Prós: The bed mattress was very comfortable. The room was nice and comfortable and non-allergic Hotel staff and management very friendly and willing to assist to ensure that one has a perfect stay. Check...

Prós: Great ambience since most quiet and relax unlike other hotels in Cotai Sands. Swimming pool is spacious, quiet and very peaceful. When enjoying the sun, the pool staff even serve us a few frozen ...

Contras: Despite we have excellent service from the concierge on day 1& 2, we were disappointed on day 3, when we are rejected by concierge to help us change our return ferry ticket purchased there, for ...

Prós: Really lovely room on the 12th floor, which has recently been refurbished. Comfortable bed, spacious bathroom, very quiet, a haven of peace. My husband had a massage at the hotel spa and said it was ...

Contras: Although the outdoor pools are good, the cabanas needed redecorating and upgrading. Good pool staff, very attentive. The waitress at breakfast on Sunday disappeared, no big deal but a bit odd.

Prós: Staff were excellent and breakfast buffet had everything and more!

Contras: No shuttle bus from Macau ferry terminal. Had to catch the Venetian shuttle

Prós: as a loyal customer of four seasons it would be great to get a layalty card or at least to be on file as a valued customer