Hotéis em Hammamet perto de Yasmine Beach

Prós: Great staff always smiling and welcoming

Contras: i thought i paid for the whole stay through booking (i usually do). but i found out i only paid for one night upon leaving so that troubled me on my very last day- I also wish they turned the AC on earlier in the lounges

Prós: Very helpful team, we can feel they really want us to feel welcome and it works! :-). The hotel and room is very spacious. very nice environment. Good breakfast. The beach and the swimming pools are great too.

Contras: The range of gastronomic choice is a bit limited, despite the 3 restaurant so it could become slightly repetitive after few meals. It would also be nice if the hotel could expand the range of beach facilities, such as dingy sailing, catamaran etc.. they are present on site but customers of the hotel are not allowed to use these.

Contras: nothing

Prós: Facilities, very friendly and helpful staff, breakfast and restaurants

Prós: It was perfect. Thanks a lot to all the staff there. They are very kind and caring about all details. Always ready to help you on any thing even it is not really there job to do. I want to thank you all for the surprise that they did for me and my wife. In fact I just told them that we are here to celebrate our wedding anniversary and they immediately prepare a surprise for us...

Prós: Every thing was perfect i will come back soon for sure

Prós: The friendliness of the catering staff members. The hotel architecture. The security team at the gates. Easy access to the beach.

Contras: - Poor cleanliness standards in the common areas (lobby, restaurant, pool terrace, elevators, hallway carpets). - Cleanliness is dismal in the restaurant area. - Disgusting beach area, full of plastic trash, cigarette butts and unattended trash bins (in the shape of clay jars). The area is dead and unlit in the evening (sunbeds piled up, beach bar closed) and unattended by personnel. - Poor housecleaning services, terrible bed and bed linen quality. - Poor maintenance, visible in the A/C situation, water leakages, sluggish sink and bath tub caulking, drooping curtains, etc. - Serious A/C issues all over. The latest incident was the advertising panel inside the lift that fell off one of the lift walls, with its glass part and sharp edges on the ground. We reported it to one of the maintenance staff members who was thankful to be notified. - Poor food quality and variety, vegetables were often undercooked in water. - Guest behavior was absolutely shocking. - Patchy internet connection in rooms. We reported the problem several times but no solution was offered. - Lifeguards, particularly in the quieter smaller pool, are practically useless. They are mostly absorbed by their phones or their friends. They selectively scream at some teenagers and kids of Arab origin, but discard misbehavior of Western/Russian pool users. - No amenities inside the room such as complimentary coffee and tea supplies as is standard worldwide, even in budget hotels. The all-inclusive formula is no excuse for the absence of such amenities. - Poor quality shower and shampoo supplies, bring your own. - Insect-ridden place with black crickets, bees, wasps, flies and mosquitoes. - Mini-kids' club mostly empty, and the attached bathrooms (W/C) were mostly occupied by adult hotel guests, resulting in stench. - Night animation was repetitive and boring. - Some rude reception staff members.

Prós: We got update normal room to suite . Wow . The staff is so friendly. Rooms very clean . Good animation .

Contras: Everything was good. We didnt miss anything. Only waterslides ... lol

Prós: entertainment was great, staff very friendly

Contras: AC wasn't working

Prós: The pool. Wide range of facilities. Free entry to other facilities. Staff couldn't do enough for us.

Contras: Food there was limited choice. Food was not always replicated replenished. The animation staff could have done a lot more.

Prós: The price between the quality was brilliant!

Prós: Localização. Os funcionários excelentes.

Contras: O wi fi do hotel. Era muito dificil apanhar rede.

Prós: The dinner was good.

Contras: The breakfast wasn’t up to my expectations. Pb with the air conditioner. The time for the pool( just from 12 to 15) which is not enough.

Contras: I don’t like anything it’s dirty hotel not clean , the room was horrible and when I made checking out the reception ask me to pay extra 5dinner per night for the safe inside my room !!!!!!!!!!! Any way I don’t recommend any body to book at this hotel for this budget.

Contras: Although it is a 5* hotel but I believe it is over rated, very old furniture, bed covers have bad smells, not enough pillows. Buffet was upsetting, coffee and food quality and Service was below expectations. We reached late night, the hotel entrance was so dark, we couldn't recognize the entrance. Suggest putting a small light toward the entrance.

Prós: We stayed at this hotel for 7 nights booked via another company, with the extra night through you to secure a late check out. All the staff were great with 1 exception. Bedrooms were a good size but furnishings were dated and damaged.

Contras: Wifi is unreliable. Indoor pool, which is heated, was closed for winter yet outdoor pool was very cold, with a slippery floor, green slime patches on some tiles under the water and around underwater light fittings. The area around the pool is grassy and gets dug up and re seeded while you are on your sun lounger. Sun loungers and tables do not get washed. Worst though was the sewage pit on the beach in front of the hotel, the smell from this blows around the pool, restaurant and reception area. At times the smell was exceptionally strong and impossible to endure resulting in us spending time in our rooms instead of the sunshine, and eating out since who wants to eat with the smell or stale urine in their nose and mouth. In the restaurant they food was always plentiful and well prepared but I would say that the presentation would be off putting for many British travellers. Meats and stews are cooked with the bones which give great flavour, but we are used to them being removed before serving. Also if it says beef it means anything from a cow might be included, liver, tail etc. Fish is served with skin and bones still attached and presentation at the buffet includes the heads and tails. We were happy with the food but fussy eaters would struggle. One member of staff in reception was particularly unhelpful on a number of occasions and finally lied to us about late check out. Final thing is if you decide to walk outside the hotel be prepared to be bombarded by people who are very pleasant but wont take no for an answer and will rip you off given the slightest opportunity.

Prós: Nothing except the location.

Contras: Almost everything. This hotel is rated 5 stars and is applying a 5 stars prices but has nothing for a 5 stars hotel. The room furniture was all old, broken and dusty. The bed matress was so dirty, the linen as well and had to ask 3 times to get it changed. I have taken pictures that I can share with you. This is seriously unacceptable. I don't know if they are keeping their worst rooms for booking.com or if all the rooms are like that.

Prós: Breakfast was excellent

Contras: Hotel cannot be rated as 5 star A/C was not working Response to fix A/C was very slow and ineffective Only one elevator working and then failed until we left No booklet or any type of information on the room whatsoever, not even the number of the front desk

Prós: Very friendly and accommodating staff, and it was clean

Contras: 2 star chaotic breakfast table, bar closes at 11h, short opening hours of outdoor swimming pool. Elevators always out of order, keycards works half the time..

Prós: Maybe just food

Contras: Cold no heating very old furniture Nothing like the pictures

Prós: Location to the beach and the staff are very polite

Contras: Hotel desperately needs to be updated the room decor is outdated, carpets are dusty, bathroom has mould growing and the breakfast is average.

Prós: Ocean Front View

Contras: O serviço de atendimento ao cliente.

Contras: The mattress is so bad

Prós: Very well placed Food was excellent

Prós: A localização é muito boa. em frente a praia e muito perto de lojas e do centro de diversão Carthageland. Quarto e varanda bem amplos.

Contras: As refeições poderiam ter mais variedade. As cadeiras da piscina são muito antigas e estão precisando de um pouco de manutenção.

Prós: Le chicha bar Thé restaurant Spa Big thanks To reception team Linda and yassine

Contras: No thing To say every thing was great

Prós: Spacious room

Contras: Hotel facilities Quality of the food very poor a lot of things but nothing tasty catering personnel very poor qulification food quality disaster drinks as well verry cheap and low quality. No activities no informations in the checkin nothing far from 5 stars not even the 3 stars and half given in the booking.com marks.

Prós: I like only swimming pool

Contras: The staff take care to European only and the lift all the time breakdown and restaurant not enough for the people with missing basic things such as four people table

Prós: The staff are very friendly. We had a great morning in the spa, used the Hammam, had a facial and full body massage. The restaurant staff were great.

Contras: Nothing!! Everything was just great. Nice room, nice food, nice staff.

Contras: The beach is full of dirth we cannot swimm in it

Prós: Da localização em frente á praia, do tamanho do quarto e principalmente da simpatia de todos os funcionários desde o restaurante até aos bares e da pessoa que limpou o quarto.

Contras: Penso que a animação noturna poderia ser um pouco melhor, mas esta e a minha opinião e pode não ser a de outros.

Prós: The food was pretty good, the same mostly, but good. The food was beautifully presented. Beautiful views. The pool areas are gorgeous. It is located perfectly. The main part of the hotel is beautiful. It is a fun atmosphere.

Contras: No air conditioning in any room. You have to pay for drinks, even water, even though I had an all inclusive meal pass. No ice. They would not let us check out early, we had to pay for all reserved days. Many of the amenities were closed. For example there were no hot tubs or fancy slide working, ever. The gym was ridiculous and everything was broken. Some of the staff were very rude. I signed up for a queen sized bed but got two twin beds. I was told there were no bigger beds in the whole hotel. So, like the air conditioning, they just lie on their website. VERY loud music played until 1 or 2 am EVERY night. Between the immense heat in the room and the noise, it is impossible to sleep until very late. We slept on the balcony many nights because of the heat. They only give you shampoo, no conditioner. The towels were stained and nothing matched. There were no towels at the pool. The "private beach" was not private, it was a joke. Very dirty and unkempt.

Contras: They didn't have air conditioning in the room and when we asked the reciptioniste after we paid they didn't return our money. And there was a bad smell in the room..it wasn't clean

Prós: Location was excelent Room spacious Room service staff hospitable

Contras: Food taste weak despite they spend money! Restaurant staff are taff except fiew are profisional

Prós: food is ok

Contras: Rooms quality is really poor. not five star AT ALL.. maybe for tunisian reality.. in europe, with this quality, hotel would be already closed.