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Beautiful view of ocean. Great appointments in room. Nice places to sit and view the ocean. Helpful staff. Be careful. What appears to be a free breakfast is actually charged to the room and is expensive.
Executive privilege = free breakfast and drinks in happy hour. Lack of drinking water in rooms, you had to pay for it. Even in the cheapest hotels in the area, this is a natural thing.
Friendly staff and great room service. Room was not as advertised. Ocean view rooms will come with all the noise from fireworks and local musicians throughout the night... Non smoking rooms will smell of cigarette smoke through the vents.
The location on the beach was outstanding. I didn't try the buffet but it looked really good. A Starbucks was right down the beach. Rooms were a little overpriced for the quality. I never did find the squash court that was advertised on the web site.
The staff is flawless and friendly. Nothing.
The hotel staff were very helpful & friendly.
Across street from center of Haeundae Beach. Good views to left and right of beach and islets. A direct ocean view was obscured by another building in front that went to the 12th floor. Staff spoke very little English, but tried to be helpful.
Good. but if you have a room on the mean street it is very noisy
the room is spacious the ventilation of the room is bad, too hot for heater
The staff are very accomodating and eager to please their guest. Providing the best customer service is priority to the staff from what I can gather. My husband and I had a large corner room that faced the beach and the room and view was absolutely exquisite! The bed was very comfortable and soft, the room was clean and inviting. The hotel also provided breakfast which was top notch and definitely exceeded our expectations. You would never find a hotel that served breakfast like that anywhere in the U.S.!! There are so many good things to say about this hotel, it's hard to list them all.
The beast Hotel staff I met and great Location .
The location is very good and just walking few minutes arrive the wonderful beach anytime. And there have shopping mall in the building, very convenient.
The hotel is nice. The staffe members were really nice and welcoming. The hotel seemed a little expensive for what we got. As I have been in Korea for a long time, I am accustomed to huge flat screen tvs and even desktop computers in most hotels/motels, so I was surprised to see none of these at the Riviera. Overall, I can't complain too much, but the price did seem a little steep for what the room offered, but I guess it's all about location; as it's only a quick 5 minute walk to the beach.
The location of the Riviera hotel was great. The room was pretty nice.
Value for money location
The rooms are clean and well appointed. It is value for money. The facilities are a little bit run down. For example the aircond does not seem to work. Breakfast should be included in the room charges as the common practice in most hotels.