Nice and modern room (although not too large as I would expect), helpful people both in the reception and the hotel restaurant, good food.
Loved it - very relaxed atmosphere, easy going, friendly and very eager to help staff. The spa area is fantastic, and the children were made to feel welcome.
Extremely helpful staff in all areas of hotel; fabulous swimming pool and sauna/ steam room; quiet and safe location.
The hotel is located just on the outskirts of the town, in a resdiential area, making the hotel extremely quiet and relaxing. The Spa facilities are exceptional The only thing we did not like about the hotel was that on arrival there was 1 off each - shower gel, shampoo, soap and toilet roll, these were never replenished throughout the 4 day stay. And also a bottle of beer we took from the mini bar was not replaced for 2 days.
level of comfort was great. Staff was experiences and able to speak decent English. Food was at high level. international channels are very limited on TV
The location in a quiet residencial area is good for luxury and the hotel is equipped with superb facilities. You can also enjoy walking in the old historical town which is close to the hotel. I experienced an incomparable wonderful stay.
The Spa was great. Thumping music until 2am is not a 5 star experience
Room design... Location not ideal: 30-35 min walk to city centre. But transport options OK.
Excellent location All the leisure facilities were closed and we were not informed of this. I booked a no s,okimg superior double. We were put in a non smoking standard and when we complained were put in a smoking double.
Location of the hotel
It has very good location close to the old town and main tourist attractions. Breakfast was also ok. The small lamp in the wardrobe was broken and there was only one hanger. So we had to ask for some more at the reception desk.
Convenient location. Price of breakfast too high, unrealistic. Parking charges very expensive.
No nice staff,problems with the shower,
Location Extremley overpriced for quality of the hotel. Pool and gym charged as an added extra. Cost of food and drink more than double the cost of local establishments
Nice Hotel with very central location too expensive
The staff were efficient and friendly, the room was clean and comfortable and the location is excellent. The breakfast was spoiled by the bacon, sausages and beans being cold and I was the first guest in the restaurant just after it opened. 18 euros this was very poor value for money. I would have been better going to McDonalds.
Room was neat and comfortable.
The only advantage of the hotel is the location. This hotel is old, and even the panoramic rooms look cheap. Small rooms, bad decoration, no view. The parking is expensive. In the spa, no big towels.
It has a confortable bedroom and very nice and clean bathroom. One can have rooms facing the Danube River.The hotel staff is very gentle. The breakfast is very good. It is a little noisy for some rooms face to a very busy avenue. The room had a very strong cigarret smell even though we asked for a non-smoker room.
Localização do hotel e simpatia do pessoal
localização, comodidade e luxo dos quartos funcionários mal treinados e pouco educados
Localização e conforto
Bem localizado, lindo bairro, bom cafe da manha, limpo os funcionarios foram muito rudes conosco e outros hospedes... deveriam se melhor treinados para receber estrangeiros. Em varios paises do leste ocorreu o mesmo, muito desagradavel especialmente em bons hoteis, onde nao deveria mesmo aconte cer.
É um hotel residence onde podemos cozinhar e comer lanches no apartamento. Ótima localização no centro histórico. Café da manhã fraco.
Decoração simples e equilibrada. Bom serviço e atendimento. excelente localização. Boa relação preço / qualidade
Conforto e design.
Very nice acomodations for a good price. A superior hotel for the target, offering ever a personal computer in each room, stereo sistem and nice TV. The bed is very confortable and the shower a very welcome pleasure. The free parking place was a good complement, as well as the simple but sufficient breakfast. We asked for 2 beds in the superior room, but they didn´t answer or provided it, forcing us to go to a standard room. We didn´t care too much because it was very nice and the lower price was fair. But for the hotel was a loss in the incomings.
A decoração moderna e de muito bom gosto além de ficar no centro histórico. Muito bom mesmo. Só o café da manhã que era um pouco fraco.
Os quartos são óptimos, muito confortáveis e tudo impecável! Fornecem-nos um cabo para nos ligarmos à internet nos quartos. A localização do hotel é excelente, muito central. O pequeno-almoço era fraco, mas não era mau...
O quarto, a gentileza dos funcionários e a localização
Localização, design moderno, conforto Falta de orientação prévia sobre estacionamento
Pequeno hotel, muito agradável, bem localizado e confortável.
Conforto e decoração, a localização é muita boa, a simpatia do staff. O pequeno almoço poderia ser melhor para o nivel do Hotel
Do quarto e localização. Melhorar o pequeno-almoço ao nível da variedade.
Tudo. Muito bom. Localizado bem no centro da cidade.
A excelente localização, o conforto, e simpatia do pessoal, faz com que mantenhamos este hotel como prioritário
Free ineternet access in public areas No turn down service
Great breakfast. Clean and modern room. Friendly and helpful staff.
The staff did not understand english or were very poor in their understanding, they were not friendly at all.
The location is great right in the middle of the city easy to findand 5 min walk to the old town It was a hassle to find a parking we had to pay 35 euro a day for hotel garage when our rental car was only 50 euro a day very stupid
The stay was excellent. the staff allowed us to do a late checkout and they had a freee Business centre which could be utlised we didnt have the breakfast as it was far too expensive
Very comfortable sleep Nothing
The location of the hotel and the provided services. The personnel generally and specifically in the recepion to knows the provided services of the hotel.
Friendly staff, clean facilities and good location Hotel Bar was expensive. No water dispensers in the gym
It is close to the city center. Hotel didn't find my reservation by Booking.com. I had to re-book my room again.
Great customer service, nice room, excellent breakfast.
Great rooms, great value! Fantastic location, I highly recommend!
Localização na cidade, facilidade de acesso à internet, simpatia e silêncio. Falta de serviço diário de limpeza do quarto nem de mudança de roupas de banho. Não há aviso de tal, quando se faz a reserva, nem é indicado na recepção (à chegada). É uma desagradável surpresa!
Muito bom, os quartos de 5 estrelas, sossegado, familiar Pequeno Almoço
Decoração, localização, amabilidade e prestabilidade dos funcionários, conforto,óptimo pequeno almoço e extraordinária relação qualidade/preço.
Hotel perfeito. Instalações modernas. Quarto luxuoso e amplo. Serviço impecável. Restaurante excelente.
We loved this hotel which was the first place we stayed on a two week trip. We loved the quiet location, which was still well located and close (15 minutes) from the city center as well as from the Castle. We highly recommend this hotel/residence.
I really liked the feel and look of the place. The studio was comfortable and spacious. I was pleased with my choice of hotel. It was also nice to get breakfast brought to your room. The shortish uphill walk from the old town was refreshing after our heavy meal. The area was very quiet and we had a really good nights sleep.
Very quiet and peaceful location and very pleasant staff. Would stay here again.
Rooms were comfortable, clean, and new. We had a nice view of the castle from our room The staff were a bit abrupt, but generally helpful. The hotel is about a 10-15 minute walk to the old town
nothing. was just perfect
evrything was nice. i wish the tv was in the bedroom.
friendly staff, large elegant rooms
it was great just one thing i would add000is the ability to have a hot dinnner or snack in the evening.
It is in a nice location, and the apartment-style room offered (complete with working kitchen) is great.
The sheer space in the accomodation, the attentiveness of the staff. All was clean and well managed.
The free breakfasts were good. I appreciated the free Internet. The staff were friendly. The location was good.
The Hotel is well located. The rooms are very nice. Staff is open and helpful.
Duvets were comfortable, room was large. Hotel on edge of somewhat dicey looking area, with at least a 20 minute walk to the Old Town, Carpet and furnishings were worn, staff was efficient, but not helpful.
Excellent position for City Centre. No frills, no fuss. Very spacious bedrooms. Lack of shower curtain round bath - leading to wet and potentially dangerous floor.
Nice and big rooms very confortable; nice breakfast; Reception could me more friendly
Pleasant staff made you most welcome, good food and well set out breakfast area. A bit disappointed with the room housekeepers it took 2 days for them to realise we were there.
Hotel staff was really helpfull and nice. Room was clean and hotel had nice garden at inner yard. Walk to the town wasnt long. Parking at street front of hotel door.
Lovely room with view of garden. Receptionist spoke very good English,was very helpful in ordering taxi and finding place to eat late on in the evening after arrival.
very spacious, stylish rooms; cleanliness & comfort; friendly & helpful staff; a fluent English speaking receptionist (quite rare in that region) that can help you with anything. Can't think of anything in particular.
Very friendly and helpful staff. About 10 to 15 minute walk into the historic town centre Shower head was broken but didn't bother me too much