Localização, simpatia e disponibilidade dos funcionários da recepção, design. O facto de num dos dias de estadia, ainda a dormir, os serviços de limpeza e arrumação me terem batido à porta e acordado por duas vezes. Após sairmos, deixamos, na porta, o aviso de que poderia ser limpo e arrumado e, com surpresa, constatamos que, à noite, continuava por limpar, por arrumar, as toalhas por mudar e as camas por fazer. Inadmissível.
O tipo de quartos
proximidade ao recinto da feira
Tudo no hotel é muito agradável e projetado para atender as necessidades dos hóspedes. A vista dos quartos, restaurante e do bar no último piso são um atrativo a mais. Ótimo para viagens a negócio assim como viagens de lazer. Excelente infraestrutura
the breakfast and the concierge i got a manicure and it was poor, they did not have appropirate seats, and no finger drying aparatus whihc is standard... also the room i was booked in really smelled like smoke and so the staff did change me immediately.
restaurant was excellent! hotel staff were very complaisant!
No smoking inside facility
Staff, cleanliness of room, facilities. The air-conditioning was not working well.
nice and clean rooms and the hospitality of the hotel i was not able to get my smooking room i asked forfurthermore, they told me that, they only have like three smooking rooms in the hotelwhich was a bit unconvieniant as this is was not clear in placing my reservation
Good room. Free tram tickets were very useful. Staff very helpful No
It is very central for Basel City and one of the few hotels that has a fitness centre.
The Staff is very kind and helpful, the room was very comfortable and perfectly cleaned, the location is ideal to visit the city. It is a real 5 stars hotel. Nothing. (Maybe the breakfast is a bit too expensive. In fact we didn't have it)
nice staff, clean rooms very expensive car parking, no rates with breakfast included so in the end it is quite expensive per night if you have to pay 35.- per person for breakfast
Perfect service, friendly staff, excellent room and restaurant/bar
Bons pequenos almoços "buffet"; boa localização; boa relação qualidade / preço.
A localização do hotel é optima para quem quer estar num local sossegado mas proximo de tudo.
boa tarifa , adequada a qualidade do hote, funcionários gentis fizeram a curta estadia bem agradável
Conforto e limpeza
Proximidade da feira art basel
Fornecimento de cartão de transporte para os hóspedes, compensando a localização distante do centro da cidade; fornecimento de chá/café/água de cortesia nos quartos.
Conforto preço do pequeno almoço
Facilidade no check-out
Buffet de pequeno almoço, limpeza, design. Quartos com dimensão inadequada, nomeadamente comportando uma cama extra, como foi caso. Nada tem a ver com o proclamado quarto familiar!
The only good thing is the location. The hotel is worse than many of youth hostels i have ever been. Dirty, Tiny room and unconfortable. The parking lot smell rubish and the access from there to the reception seemed a horror movie. The forniture od the room could have been an old kitkchen cupboard ... awsome...Really dissapointing.
having a garege location in the heart of the city is very nice
Really handy for the trams, with a stop right outside No coffee facilities in room, wireless internet very intermittant (it didn't work for 24hrs of my stay)
The location. Close to city nter and well connected to public transport. This is an old hotel and the rooms are tatty. There were stains on the carpet chair and one had the feling of being in a dirty environment. The internet did not work and the bed was uncomfortable. The rate was outrageous for the acommodation provided and the breakfast was limited and of poor quality.
Nice location. Well affordable price. Friendly staff. WIFI is free but slow. And I could not get on to the Internet on the first day.
O conforto dos quartos, a existência de garagem e a localização
Simpatia dos funcionários Preço do pequeno-almoço
Apartamento confortável e bem situado, muito perto do centro.Simpática a oferta de passe para os transportes.
o pessoal da limpeza jogou no lixo a minha carteira internacional de habilitação, gerando um grande problema e atrasando nossa viagem
It was a small, but cosy hotel. Since it is very new it looks very modern. The room was quite big, even without the balcony. The employees were very friendly. The breakfast was simple, but o.k. The internet is wired on the rooms, but a long cable has been provided. I enjoyed the bath.
+ close to the city + clean silent rooms + staff
Great small hotel. Very close to the tram line so getting around was very easy, and the hotel supplied a card allowing us to ride the tram for free. Very accommodating staff. OK, so the shower was a little small.
the buffet breakfast; clean room; free internet; free mobility card enable us to travel for free by public transportation; free mineral water in the room no, everything is good
not open on the weekends. Could not check in on Saturday and I was forced to stay in a sister hotel.
Very good location right next to the congress centre with reasonable price. Short walking distance to old town and/or frequent trams to there. You get free public transportation ticket for your stay. Free internet. No air condition, can be problem in summer months. Especially first floor rooms can suffer street noise if you have to keep window open.
perfect location,clean,easy to reach everywhere
Location; large spacious room; price Price of parking in advance would be helpful.
value for money comfort and cleanliness No
I stayed in economy single. In summary, comfortable enough and reasonable. Small, but comfortable bed. Small, but enough space to open my suit case. No shampoo, but body soup, one towel, clean bathroom. No attractive things around the hotel, but quiet enough. Wired network was ok. Free breakfast include coffee, milk, orange juice, three kinds of bread, three kinds of cheese, two hams, and jams and butter. No wifi (wireless). Hotel staff said they DON'T have any.
Friendly helpful staff. great that a travelcard was included in the stay,lovely spacious room THE pillow on the bed...very saggy
free internet, transport, and nice people. That was the simplest breakfast I ever had in a hotel.
Other than a few hangers, the only storage is the window ledge. Bathroom is very small. Bring your own shampoo.
Friendly staff, room clean and modern, position. The heaters were off and it was a bit cold in the room at night.
The price of the room was very cheap by Basel prices. The room was clean and the staff were helpful. If your room faces the main road the trams are quite noisy.
comfortable beds no free parking
Good basic hotel, very clean with helpful staff. Hotel is in good location with easy access to centre of town via tram. Hotel had everything we could expect for the price
Clean. 1. Not allow check-in earlier than 3pm, have to pay CHF5 to put backpack or luggage in a locker behind the reception room. 2. Bath room size is 6' x 2.5', it has shower floor shared with the sink and toilet, so after shower, whole bath room floor is wet. 2. Bed room only has bed - no chair, no table, no cup, no place to put luggage. Has TV but need to pay.
The hotel is just a couple of tram stops, or walking distance from the main center of the city. The interiors are very neutral giving the hotel a touch of design feeling.