localizaçao.staff eficiente e simpatico climatisaçao na residencia nao funcionava
facilidade e rapidez para o checkin e checkout, sem burocracia
Localização Inaceitável o ruído da rua no quarto e as janelas não terem blinders para evitar a luz dentro do quarto. Nas 2 noites tive a maior dificuldade em dormir.
O quarto bastante espaçoso Localizado em frente ao ponto de bondes o ruido é muito alto o dia todo, mesmo com janelas fechadas o vai e vem dos bondes incomoda
excelente localisaçao//atendimento simpatico//conforto e simpatia//gostaria de voltar nao tu muito bom
The hotel is new, clean and situated in the shopping center, you could spend you free time with pleasure.
It exceeds its 3 star quality, made things so easy for us. City tax was uncluded in the final price, not informed about that.
Nice new building next to the new shopping mall in Basel/Kleinhünigen. It is right off the motorway in the Klein Basel (north of the Rhein) section of Basel but not very convenient for travellers looking to stay in the city centre. However it is a short drive/short bus ride or medium tram ride into the central areas of Basel. The hotel is brand new and modern, but still under a bit of construction as of 01 Oct. the bed was "tempurpedic" type material, but I felt it was very firm and uncomfortable.
modern, clean, spacious, large selection of TV channels, free tickets to travel on city buses and trams We could very clearly hear the heavy footsteps of the customer(s) pacing the room above ours.
New, modern, clean hotel with free wifi which was useful for business travellers Breakfast was fairly minimal - when I went down at 8.30 there was little food left and no clean tables to sit at.
The rooms corresponded to their description and photos on the site. The coffee at breakfast could be of better quality. Maybe replace self service machine by waiter service and coffee from a better quality machine.
Everything seemed very efficient. Broadband was excellent. Breakfast was good. Staff were friendly and very helpful. Check-in and check-out were straightforward. The hotel had only just opened so a few things were still being finished off (e.g. some electric light fittings, stairwell). Towels were very thin. Cupboards seemed slightly poor quality. Furnishing was somewhat stark/cold/minimalist.
Very clean room. Excellent shower. Free access to internet No evening meal in restaurant
Staff were very helpful. room was comfortable. We had breakfast one morning and felt it was good value. Free internet was helpful as was the mobility card providing free tram and bus travel. should we return to Basel we would book this hotel
Great staff, good position for my needs. The fact that I had to pay SFr 15 for parking. The hotel should have a deal with the shopping centre whereby hotel residents do not pay.
Fornecimento de cartão de transporte para os hóspedes, compensando a localização distante do centro da cidade; fornecimento de chá/café/água de cortesia nos quartos.
Conforto preço do pequeno almoço
Facilidade no check-out
A localização do hotel é optima para quem quer estar num local sossegado mas proximo de tudo.
Proximidade da feira art basel
Bons pequenos almoços "buffet"; boa localização; boa relação qualidade / preço.
boa tarifa , adequada a qualidade do hote, funcionários gentis fizeram a curta estadia bem agradável
Buffet de pequeno almoço, limpeza, design. Quartos com dimensão inadequada, nomeadamente comportando uma cama extra, como foi caso. Nada tem a ver com o proclamado quarto familiar!
Conforto e limpeza
proximidade ao recinto da feira
Tudo no hotel é muito agradável e projetado para atender as necessidades dos hóspedes. A vista dos quartos, restaurante e do bar no último piso são um atrativo a mais. Ótimo para viagens a negócio assim como viagens de lazer. Excelente infraestrutura
O tipo de quartos
Localização, simpatia e disponibilidade dos funcionários da recepção, design. O facto de num dos dias de estadia, ainda a dormir, os serviços de limpeza e arrumação me terem batido à porta e acordado por duas vezes. Após sairmos, deixamos, na porta, o aviso de que poderia ser limpo e arrumado e, com surpresa, constatamos que, à noite, continuava por limpar, por arrumar, as toalhas por mudar e as camas por fazer. Inadmissível.
especificamente da atençaõ na recepção,limpeza do quarto e posição do hotel na cidade. o quarto estava numa posição onde havia barulho de bonde e pessoas ate altas horas da madrugada
Bom quarto, boa localização, café da manhã correto, preço muito bom.
Tudo muito bom. Somente os atendentes da portaria deveriam todos falar frances!
estacionamento no local
A localização é exelente com a linda paisagem do Rio Reno e as construções ao redor.
O quarto ficar bem em frente ao Rio Reno Achei o quarto muito pequeno, com a cama encostada na parede.Mas limpeza é boa. O preço é alto pelo tamanho do quarto.
A proximidade com o centro da cidade, a simpatia das funcionárias, a decoração do hotel.
Gostamos pela decoração moderna. Fácil acesso ao aeroporto e muito próximo ao centro da cidade.
Excelente hotel em todos os aspectos.
Conforto e limpeza. O único problema é o fato de ser permitido fumar na recepção do hotel.
conforto. proximidade do aeroporto falta de restaurante
Apesar de estar pouco tempo no hotel, gostei bastante do aspecto dele e essencialmente da simpatia dos empregados. Tanto a pessoa que me atendeu cerca das duas da manha como as duas meninas que me atenderam de manha foram muito simpaticos e atenciosos. O meu muito obrigado.
simpatia dos funcionarios ter mais opçoes de snack
Hotel próximo ao aeroporto, boa localização para aguardar uma conexão Hotel proximo ao aeroporto porém longe do centro da cidade sendo necessário utilizar 2 trajetos para chegar ao centro de convenções de basel.
A insonorização do quarto, o facto de estar a 5 m do aeroporto e a 10 do centro da cidade. Ter autocarro de 10 em 10m com paragem mesmo em frente ao hotel Não ter pequeno almoço incluido na tarifa
The staff and service were excellent. The hotel restaurant and breakfast were very good.
the resturant was ok the size of the rooms to small with that kind of prices almost 900swis franc for two night
Pool, sauna, gym.
Convenient for city centre and the business quarter. The front of the hotel was shrouded in scaffolding in early September 2010. The entry to the underground car park is narrow, and parking requires restricted manoeuvring of the car.
Everything worked well, and the pool was nice
The Hotel was centrally located and the staff were very friendly and helpfull. N/A
location Pool The rooms are a bit small bad smell in room
Excellent, very helpful staff, very convenient location. A very pleasant stay overall.
Large quiet room.Large TV screen. Good airconditioning. Excellent breakfast and dinner. Presence of Spa en fittness center. No
We liked the bath anemities, the extra line in the shower to hang towels & swimsuits to dry, and the staff were all friendly.
The room was clean and the linen did not have any holes or stains. The staff was friendly. The double rooms might be ideal for single business travellers. Under the heading "share a fart" the door to the bathroom was not only transparent but also sufficiently open so that sounds and smells could spread freely. - The heating/air-conditioning system was difficult to control and even the staff did not know how. There was no shampoo in the room, but only hair conditioner and no shoe cleaning service at all.
Good room. Free tram tickets were very useful. Staff very helpful No
Perfect service, friendly staff, excellent room and restaurant/bar
the breakfast and the concierge i got a manicure and it was poor, they did not have appropirate seats, and no finger drying aparatus whihc is standard... also the room i was booked in really smelled like smoke and so the staff did change me immediately.
Staff, cleanliness of room, facilities. The air-conditioning was not working well.
The Staff is very kind and helpful, the room was very comfortable and perfectly cleaned, the location is ideal to visit the city. It is a real 5 stars hotel. Nothing. (Maybe the breakfast is a bit too expensive. In fact we didn't have it)
It is very central for Basel City and one of the few hotels that has a fitness centre.
No smoking inside facility
restaurant was excellent! hotel staff were very complaisant!
nice and clean rooms and the hospitality of the hotel i was not able to get my smooking room i asked forfurthermore, they told me that, they only have like three smooking rooms in the hotelwhich was a bit unconvieniant as this is was not clear in placing my reservation
nice staff, clean rooms very expensive car parking, no rates with breakfast included so in the end it is quite expensive per night if you have to pay 35.- per person for breakfast
Location Hotel Staff !
Absolutely 1st class hotel. You really feel like you're back in the 1900's. Stunning renovation of classic architecture.
The staff was extremely friendly and helpful.
The view of the dining-room and the lobby. The staff. I bought un spacious double bedroom and they wanted to impose a "garret"- room.
Lighting The service at the bar
magnificant atmosphere! Great service axcept a little more effort in cleaning could make this hotel one of the best I ever been in
Inside the hotel one feels the unbelievable atmosphere of great history of it and past centuries. The manager at the reception was extremely polite By understandable reasons there is no swimming pool to a pity
Great location with a great view on the city and the Rhine river; friendly and mindful staff. The gourmet restaurant "Cheval blanc" deserves a special mention.
Liked the ambiance and the staff was outstanding There was nothing not to like at this hotel
The attitude of all members of the hotel staff with have come to contact with was excellent - this is the real forte of Les Trois Rois. The dry cleaning quality is extremely poor (I requested two ties to be dry-cleaned - and they were returned to me completely destroyed).
Good central location, quiet (with the windows closed). One of the glasses in the bathroom had a white deposit in it, It had not been cleaned, although it was in a plastic bag. I was charged for breakfast for two persons for two mornings, whereas, in fact we only had breakfast on one morning, (the 7th April).
Location, service and cleanliness of the room The centralised air conditioning did not appear to be working and when we asked Reception, they said there was no air conditioning and that we should open our windows.
The location was great, just round the corner from the train station. The hotel was very nice. My bedroom was decorated very nicely, modern and comfortable. The breakfast room on the 8th floor had great views of the city, and I was very satisfied with the breakfast selection. The mobility ticket (included in the cost of the stay) was very useful. It would have been nice if the hotel had a restaurant, but as the hotel is quite small I suppose there is no space for this. The hotel was also quite expensive, though the rate was probably normal for a city centre hotel in Switzerland.
Very easy access from the main train station and to the city center, quiet, nice view from the 8th floor during the breakfast. Disappointed by the fact that TV did not have dual language fonctionality. Increased fare due to congress taking place during that week so it didn't come to a great value for money for that matter.
The staff were brilliant, very helpful and always welcoming. The hotel was surprisingly quiet and the staff knew all the guests. You get a free pass for all the trams/buses in all the city zones and this is an unbelievable saving! Although this isn't in the middle of the old town, it's very close to the station and very very convienient. The trams are all maybe 100m away and you end up taking the tram everywhere! Cannot rate the staff highly enough. Only complaint was that I asked about breakfast and was told that they serve it, but no mention of cost. I thought it was included, but it wasn't, so the bill was higher than I expected, however, I partially blame myself for this!
good access to the train station and the tram stop; very clean and with nice interiors; courteous staff rates are steep compared to hotels with the same proximity to the train station, say, in geneva
it is in the central of the city nothing
Very convenient, clean, friendly and quiet. Breakfast overlooking the city a good start to the day. Lovely decor. Good TV choice.
Friendly reception. Possibility of smoking
Convenient for the centre of Basel
Uma experiencia muito boa
tudo...excelente atendimento,excelente pequeno almoço,limpeza,conforto,tudo por um preço justo,além de fornecerem bilhetes para ostransportes públicos. Nada a acrescentar.
Limpeza,cortezia dos funcionarios,pequeno almoço. Não.
O hotel era agradavel, bem localizado, mas sempre como um 3 estrelas, limpo e bem cuidado, pequeno almoço fraco Pequeno almoço muito pobre
Localização, muito próxima do centro da cidade; Amabilidade de todos os empregados. A existência de alguns degraus e de dois elevadores, num longo e penoso caminho desde a recepção até ao quarto que me atribuíram.
Simpatia dos funcionários, localização, dimensões do quarto Não existe secador de cabelo. Existem algumas escadas antes do elevador, complicando a circulação com malas pesadas
Educação dos funcionários, e localização. Apenas o banheiro é um pouco desconfortável
A estadia correu muito bem. A simpatia e eficiência dos funcionários é de realçar.
Staff muito gentil, simpático e solícito! Boa localização e quartos amplos. Fiquei no andar da rua. Não conseguia dormir de janela aberta, pois não sentia confiança, por ser na rua. Pedir por um quarto em outros andares, se for verão e precisar abrir as janelas.
Simpatia dos funcionários, 2min a pé do centro da cidade, um passe para transportes públicos durante a nossa estadia. Não tem secador de cabelo no quarto mas disponivel se pedir na recepção.
Very friendly staff very good breakfast and nice location
A localização é excelente, a arquitectura interior é agradável embora com tendencia para pouco espaço, a qualidade dos acabamentos é elevada ( caixilharia, iluminação, insonorização). O hotel iniciou o funcionamento em15 Novembro sendo evidente a falta de experiencia dos vários funcionários, as dificuldades com as chaves electronicas do quarto mas sobretudo o pequeno almoço dos primeiros dois dias onde não havia pão, café, chavenas, etc e o serviço mostrava grande dificuldade em repor em tempo util o que estava em falta. O quarto 302 era muito pequeno.