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swimming pool，long jetty，forrest no
Hotel has jetty which allows us snorkling and fishing without extra tour location, little far to walk to town
Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday. Lots of steps, but it kept us in shape.
location (Private beach) close to the action of patong, the facilities & the staff manner too many stairs
It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception. Walking up and down the steps to go the rooms.
Spa services were great and relaxing, i reccomend it to anyone to goes to Amari, maybe a bit over priced but worth trying. Breakfast location was great and enjoyable. I arrived at the hotel for check in around 11pm and there was too much rain, my suprior room was very humid and the aircon was very noisy and loud, the first night wasnt good! But on the 2nd day they offered me a free upgrade to a deluxe room and it felt like another hotel, very nice and clean. Hotel is a bit far from everything and only way of transportation is by hotel cars which are expensive.
The best thing about this hotel is its location. The room was sea facing, it had great view. Apart from this, this was a luxury hotel. The breakfast restaurant is very well placed and good selection of breakfast. The room could have been bigger, but it had a nice balcony overlooking the sea. Overall, nothing much to complain. I agree with some of our previous guests, that, there are lots of stept. But then, when you build a hotel on a hillock, you bound to have steps. Parking is free and the security guard was very helpful Nothing really! May be the price was little higher and could have been better.
location and facilities
very friendly staff, private beach, excellent spa!!
service so poor, not 5 star level, only breakfast good.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
nice hotel close to a nicemall. perfect for sight seing tourist
Everything was nice.
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
Resort Staff were friendly and helpful The Bungalows were located at the bottom of the Terraces, which meant a rather steep walk with many steps to reception area. Many mosquitos throughout resort; Always using insect repellent.
Room cleaned whenever requested, courtest bus to bring you into town quiet location and lovely staff
Very quiet , peaceful and the staff was really great
The service is amazing the staff are wonderful! Some lights didn't work, hot water was hard to get at times, the room has ill safety features, the lion was only changed every 5 days. but for a 12$ a night hotel what can you expect. great value!
Hotel staff was always available and polite. Room was very clean and comfortable.Hotel shuttle to the beach every hour is very usefull since the hotel is not situated on the beach. Location of the hotel is a bit far from the beach (10-15 minutes by foot).
the stay was ok until the staff made a mistake and call me at my work saying that we did not pay for one night for one room, which was ridiculous, we were planning to come back but after this surely we change our mind.
We only stayed one night as we vacated the room given the distance from the main attractions and the beach, the mosquitoes and the construction next door
Friendliness of staff and Club Bamboo itself.
Starting at the front-desk, the staff are uniformly charming. I say this advisedly, as of course Thailand is well-known (and correctly) as the "land of smiles"; however they really are exceptional, even for Thai!. In conversations with staff I was given to understand that the reason for this is that the hotel's founder (now prematurely deceased, unfortunately) insisted that the attitude of the staff to the customers was crucial. He succeeded! The location is a little remote and the transport service can be unpredictable. It needs to be absolutely reliable.
Shower curtain was old and dirty (mould) and water from the shower/taps looked dirty. Lots of mosquitos.
Friendliness of the staffs and their willingness to help when any problems arise. At certain time there is no water supply
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
The location and the room style. The internet use policies.
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
The location is very good!! Also the facilities! I like the swimming pool.
Calm and pleasant. Power failure.
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.
I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.
Loved the staff, bathroom/shower, good proximity to the beach and comfy room. It's tucked away a bit, behind some other hotels so it's a little harder to find.
Staff were friendly. Bed was comfortable. There is NO Airport shuttle. We filtered hotel search results based on airport shuttles since we were arriving after midnight; no such amenity is offered and it was about $30 for a taxi. We could have paid less and been closer to Patong which is where we spent most of our time, taxi-ing back and forth. The home image of the pool next to the beach is also misleading. This hotel is about a 10 minute walk from the beach. Other comparably priced hotels on Phuket island have their own beaches, so be careful when you book. This hotel is not centrally located for nightlife or shopping or restaurants. It's about an $8-10 taxi to Patong. Had the listing not been so misleading we would have stayed elsewhere. Otherwise it was clean and comfortable, just know that there is some dishonesty in the posting and ask questions before you book. We felt duped.
Balcony overlooking Ocean view
The staff were friendly and professional.
It was quiet and located very near to the Karon Beach The Staff were not very friendly.
Very clean, good location in the more family-friendly beach of Phuket (Karon), few minutes walk from the beach and the Main Street. Three nice pools, good breakfast and view of the ocean. Smoke free (I'm a smoker). The hotel is built on a hill so the way to the room was a bit confusing, but the view was worth climbing the stairs
My stay was overall a good experience, there are somethings that hotel can improve, especially on the service charges (exhorbitant at the moment, like Room Service charges, Wifi pricing). The hotel facilities close a little early given that it's a vacation place where people would be awake late unlike a business place. 1. Room Service Charges (Food delivered to your room) 2. Cost of Wifi 150 Thai Bahts for 1 hour). 3 Lack of tour informations except brouchures
too noisy noisy noisy!!!!!
The hotel and staff were great! very clean and unkept resort. They provided 2 free bottles of water daily. Great views and location for proximity to shops and ocean. Taxi service to and from airport. If we were staying in karon beach again we would definitely stay here again. down side is the amount of stairs however there are elevators for use to upper rooms. Make sure you include breakfast in you initial booking or they charge 321B a person each morning and they won't let you upgrade either once you check in.
It was located on a quieter part of the street but was within walking distance to everything you needed: beach, restaurant, shopping, etc. the pools were relaxing, The view was amazing, and the free breakfast was a great buffet with plenty of choices for all types of people. The taxi back to the airport was expensive, but on your own it was even more so at least they had the deal for you. There could have been more chairs by the pools because it was hit or miss if you were going to get a chair to lay or sit in.
it's close to the beach/breakfast was good,nice rooms , nice swiming pool very large, i realy liked to stay their.
Accessibility to Patong area requested for a seaview room, but ended up in a room with a view of the boathouse and contaminated water. I had made specific requests again to the hotel staff and only was shifted to another room on the last day of my stay. Wasted my time in this hotel.
Excellent value for money, services, food, staff and location
The hotel and room were elegantly designed and better than I expected for the price. I had a nice sea view room and it was just a two minute walk from the street to my room, unlike the lengthy walks in larger hotels. Wifi cost US$10 a day extra but worked seamlessly. Breakfast buffet was excellent and also better than expected for a 3-4 star hotel. On checking in the receptionist demanded that I pay for my entire stay upfront before I could even see the room. I still refused but compromised by paying the first night upfront. The next day I found that the receptionist had charmingly cancelled the rest of my reservation but fortunately the hotel was not full and I was able to reinstate it. The hotel charges 2,000 baht for visitors, even to come up to the room for a few minutes, almost the full room rate. The fridge in my room was only tepid, so I wasn't tempted to buy anything from it - bad luck for the hotel if they were too lazy to fix it.
Stayed in a deluxe room with pool access, just a step outside and we were at the pool, so relaxing. Great breakfast buffet. Staff were very firiendly, couldn't do enough for you. Had wonderful time at Seaview. Nothing we didn't like
the breakfast was more than the 5 star hotels. the ceiling always with covered by water and the smell in the room was not good
I liked position, opposite beach, outskirts of town.Great buffet breakfast & evening buffet.Good value for money,clean & good facilities.
Location. As have organized a breakfast (under my request) in birthday of my wife. Room is moist with old furniture, moist bed. A long time it is being needed of repair. It was Deluxe room.
the pool view looked cool and its near by the beach and other attractions which was good for walking there was a weird smell in the hotel i duno what was it for maybe for the bugs or masquetos
We spent a great days in this hotel. It is may be the best in Patong Beach, since it has a great location, near walking of Bangla Road (the street of bar and discos) and close to restaurants, shops, etc., but just at the end of the maritime street, so you can relax without nosies. The hotel is very nice and clean, every day you can see many people cleaning everything, and the breakfast is so good. But for us, the best was the nice people that work in it, specially Mr. Prasarn, the Food&Beverage Manager, who always tries to help you and feel comfortable. It was our Honey Moon and he prepared a fantastic menu for us in a romantic night. Thank you very much also to Max, one of Mr. Prasarn's team members, for his exceptional service and work during our stay.
relacking by the pool. great swim up bar. The hotel is situated far enough away from busy Patong, but close enough if you want to go in.
Great choice of in house resaurants. VG staff at front desk, tour booking and dining room staff. Would recommend and stay again.,
Merlin Beach was better than what we seen on the Internet sites and photo;s. The hotel is very well maintain and we didn't want to leave. The pools and beach made you just wanted to stay at the hotel and not have to leave for anything. Everything was available...Spa/Games/Internet/Bars/Tours....Very Well Done.. We will be going back next year... Only one thing and is was very minor... The games room had pool tables but you had to pay for a que???
Relaxing, good staff, decent food (good breakfast), good transport services to Patong, good Thailand hoiday resort for a "non-traditional" resort A little too expensive. Considering the amount of Australians at the resort, and the price, it was like staying at an Australian resort. The reason people go to Thailand for a resort holiday is because it is supposed to be cheaper.
It was very relaxing and the three pools were great. It was peaceful and quiet just a short tuk tuk away from all the action. I feel there should of been a little bit more entertainment of an evening. I didn't think the band/music entertainment was very good at all.
We enjoyed every minute of our stay. Beatifull resort ,has everything you need to relax first class, away from busy Pattong Beach, middle of nowhere, yet only about 7 minutes by bus to Patong Beach shops and markets. We will definitelly be back again.I would recomend Merlin Beach Resort for families with childern,newlyweds, couples, singles, there is plenty of room for everybody.Great Phuket destination. Breakfasts were excelent and restaurant prices for Lunch and Dinner very reasonable. No
Swimming pools are great No morning paper, no Wi Fi in rooms, To far out of town.
all staff friendly, very beautiful & relaxing atmosphere. All food at resort reasonably price & delicious. Absolutely couldn't fault anything. Absolutely couldn't fault anything.
Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself. None. They were exeptional
Breakfast was excellent and the pool facilities were amazing. The 300 baht charge to get into the town was a little steep particularly as the complimentary bus schedule was a little sparse however this was not a major problem.