Twin Towers Hotel

Os funcionarios do hotel, nomeadamente os que estao na recepçao deveriam saber ingles, de forma a comunicarem sem dificuldade com os clientes

Nothing that comes to mind

Ordered a pizza and received a microwaved something, sprinkled with cold sausages that tasted horrible. This was at night so I left it to the morning to complain about it, but I was told they would charge the full price for it even though I had the whole pizza minus one bite to show. The cleaners stole my Bluetooth speaker that I had in the shower. They wanted to arrange taxi for us for four times the regular price of what the taxis right outside charged. Aircon barely worked and it was loud and noisy. Location is at least 20 minutes of walking from nearest BTS.

The pool and pool area is lovely. There is a nice breeze because it is on the 5th floor so you can hang out there without feeling hot. The restaurant near the pool also has very nice Thai food.

There is no fresh air in the rooms, as its really high and windows cant be opened. Also havent seen ventilation.

center located, nice and big lobby, food absolutely acceptable.

rooms a bit used but it is not a new hotel, do not use the taxi service counter they have at the entrance door - they triple the normal taxi rate.

the locations is good

the staff is really rude they are not polite at all and they dont help .

The location is great, and breakfast is okay.. Pool looks good..

Its an older hotel.. So the rooms look a bit worn down. Internet price is sky high.

Spacious rooms. luxury design. very nice lobby. Big breakfast buffet but!!

Breakfast buffet is big but has asian food more than international. For example no any type of cheese, no beef or chicken, mostly pork. Rooms smelly, cheap looking corridors design. No safe inside rooms but they has it downstairs.

Night reservation Manager was very helpful

Checkin was rude, nonchalant & uncooperative

The hotel lobby is very big and grand and the room is big and clean !

1) Lack of well English speaking staff, expecially for Manager level . 2) No hot water , coffee/tea and slipper provided by the hotel.